Centreon vs Infraon IMS comparison

Why PeerSpot?

Centreon and EverestIMS are both solutions in the Network Monitoring Software category. Centreon is ranked #24 with an average rating of 7.7, while EverestIMS is ranked #80. Centreon holds a 1.1% mindshare in NMS, compared to EverestIMS’s 0.6% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Centreon

Read 31 Centreon reviews

9,804 Views
7,745 Comparison Views

93% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

4,430 Views
2,614 Comparison Views

100% willing to recommend

Centreon

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centreon and Infraon IMS are competing products in the network monitoring solutions market. Based on user satisfaction, Centreon seems to have the upper hand due to its superior integration capabilities and support for broad environments.

Features: Centreon provides a comprehensive monitoring solution that consolidates device monitoring onto a single platform. Key features include customizable dashboards and reporting, and support for various plugins which allow for predictive metrics. It is valued for its integration with third-party solutions and management of diverse environments. Infraon IMS offers strong configurability and role-based customization, with real-time monitoring capabilities and granular drill-down options, making it suitable for complex infrastructures.

Room for Improvement: Centreon users report challenges with setting downtime for multiple devices, alert reliability, and cloud monitoring. Users request better web application monitoring and mobile app improvements. Enhancements in network discovery and API functions are desired. Infraon IMS users point to improvements needed in its graphical user interface, calling for more drag-and-drop features and easier configuration. Licensing model clarity and product integration are also noted areas for development.

Ease of Deployment and Customer Service: Centreon and Infraon IMS support various deployment models including on-premises and hybrid cloud. Centreon is praised for deployment simplicity, though users seek clearer licensing and better support availability. While its communication for problem-solving is appreciated, users want more consistent global support. Infraon IMS support is generally satisfactory but could benefit from a more holistic technical assistance approach and clearer licensing definitions.

Pricing and ROI: Centreon is noted for cost-effectiveness with no initial licensing costs due to its open-source nature, but evolving licensing models present planning challenges for larger enterprises. It delivers quick ROI through time savings and efficiency. Infraon IMS offers competitive pricing with a flexible model catering to specific needs, maintaining cost efficiency while delivering necessary features. Both solutions minimize downtime, enhancing monitoring efficiency and ensuring substantial ROI.

To learn more, read our detailed Centreon vs. Infraon IMS Report (Updated: October 2026).

Buyer's Guide

Centreon vs. Infraon IMS

October 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

24th

Ranking in IT Infrastructure Monitoring

27th

Ranking in Cloud Monitoring Software

22nd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Infraon IMS

Ranking in Network Monitoring Software

80th

Ranking in IT Infrastructure Monitoring

58th

Ranking in Cloud Monitoring Software

50th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (32nd)

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.1%, down from 1.9% compared to the previous year. The mindshare of Infraon IMS is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.1%
Infraon IMS	0.6%
Other	98.3%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

it_user1734441

Networking Head at Birla Corporation Ltd

Good statistical reporting, provides alerts via email, helpful support

The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product provides comprehensive reporting for our top management."

"It provides visibility into the network."

"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."

"Centreon is a solution, and it is very good and efficient if you put all your infrastructure inside."

"It's the best tool on the market for that at the moment."

"We can proactively see what is going on in the network, so most of the time we notice problems before our customers do."

"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."

More Centreon pros

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"Infraon IMS allows us to do several things from a single window, which is important to us."

"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."

"With Infraon, everything is already built-in so you are able to plug-and-play with the system."

More Infraon IMS pros

Cons

"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."

"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours."

"Where Centreon is weaker is that the initial deployment could be easier."

"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

"It is necessary to improve service monitoring of database services in the free version."

"The pricing setup costs and licensing weren't very good in the past."

More Centreon cons

"Email support is a bit slow. Once you drop an email, it takes time."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

More Infraon IMS cons

Pricing and Cost Advice

"Centreon is an open source product. Thus, there is no need for licensing."

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

"The tool is cheaply priced."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."

More Centreon pricing and cost advice

"The pricing is reasonable, given the features that they provide."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"Licensing is calculated on a per-user basis."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

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Top Industries

By visitors reading reviews

Construction Company

10%

Comms Service Provider

10%

Outsourcing Company

Computer Software Company

Comms Service Provider

18%

Manufacturing Company

14%

Outsourcing Company

13%

Financial Services Firm

12%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

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Compared 3% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Centreon

November 2026

Download Centreon product report

Buyer's Guide

Infraon IMS

October 2026

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Centreon vs. Infraon IMS

October 2026

Free Report: Centreon vs. Infraon IMS

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