

Centreon and Kentik compete in the network monitoring tool category. Centreon seems to have the upper hand with its comprehensive monitoring capabilities and open-source model providing cost-effectiveness, whereas Kentik stands out with its advanced visualization and real-time insights, although its pricing is a significant consideration.
Features: Centreon offers scalability and flexibility with tools like Enterprise Plugin Pack and Centreon MAP, automatic alert creation, and centralized dashboards. It allows integration with third-party modules. Kentik provides advanced NetFlow visualization, traffic engineering insights, and real-time network visibility, with Data Explorer and alerting for easy monitoring.
Room for Improvement: Centreon could benefit from more robust API functionalities and enhanced cloud service monitoring. Better automation and mobile support are also areas for improvement. Kentik could improve actionable insights and API usability. Integration of network flow data with application performance could be enhanced, and addressing pricing challenges would be beneficial.
Ease of Deployment and Customer Service: Centreon supports on-premises and public cloud deployments but lacks 24/7 support. Users appreciate the assistance but note that it can be costly. Kentik supports on-premises and private cloud setups, and its customer service is responsive, although educational institutes may face pricing challenges.
Pricing and ROI: Centreon's open-source model offers cost-effectiveness and its enterprise version provides value due to scalability despite a complex pricing model. Users note a quick return on investment. Kentik's pricing relies on device count and flow metrics, requiring a larger budget, though it offers significant value with its features.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Based on stability, I would give Kentik a nine.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
Centreon's pricing is not very expensive.
Kentik’s pricing is competitive in the marketplace.
The pricing is good and aligns with the market target.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon allows us to monitor all of our devices on one platform.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
| Product | Mindshare (%) |
|---|---|
| Kentik | 1.9% |
| Centreon | 1.4% |
| Other | 96.7% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.
Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.
What are Centreon's standout features?Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.
Kentik provides real-time visibility into network infrastructure, focusing on monitoring, data visualization, and flow analysis to manage traffic patterns efficiently.
With robust analytics capabilities, Kentik offers insights into BGP peering status, aids in DDoS detection, and allows for detailed telemetry through its intuitive interface. The platform's SaaS nature simplifies operations by eliminating server maintenance concerns. Multi-vendor support and synthetic testing enhance network security and performance by simulating customer scenarios, while its API offers automation for querying and reporting tasks.
What are the key features of Kentik?Industries implement Kentik for network monitoring, traffic management, and flow data analysis across both on-prem and cloud setups. It proves valuable for detecting DDoS events, managing peering relationships, and optimizing costs, besides managing CDN configurations and performing synthetic tests in diverse environments.
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