Centreon vs ManageEngine IT360 comparison

Centreon and ManageEngine are both solutions in the Network Monitoring Software category. Centreon is ranked #27 with an average rating of 7.3, while ManageEngine is ranked #85. Centreon holds a 1.2% mindshare in NMS, compared to ManageEngine’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Centreon

Read 31 Centreon reviews

8,544 Views
6,835 Comparison Views

93% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

3,027 Views
1,756 Comparison Views

100% willing to recommend

Centreon

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and Centreon are competing in the IT management landscape, offering network monitoring and IT operations management. Centreon has an upper hand with its robust features, while ManageEngine IT360 is preferred for its pricing and support.

Features: ManageEngine IT360 offers comprehensive network monitoring, ITIL-compliant service management, and application performance monitoring. Centreon provides advanced open-source capabilities, scalability, and extensive reporting and dashboard options.

Room for Improvement: ManageEngine IT360 could improve in offering more customizable solutions and scalability options. Its reporting features could be enhanced to meet varied enterprise needs. Centreon may need to streamline its deployment process and enhance out-of-the-box functionality. Additionally, it could benefit from better integration capabilities and more direct professional support options.

Ease of Deployment and Customer Service: ManageEngine IT360 offers a simplified deployment with integrated tools and tailored customer service, making it suitable for ease of implementation. Centreon requires more technical expertise during deployment but provides significant community and professional support.

Pricing and ROI: ManageEngine IT360 is competitively priced, offering a value-for-money solution that could lead to quicker ROI, particularly for small to medium enterprises. Centreon, with potentially higher initial setup costs, promises substantial ROI through its scalable and customizable features, appealing to organizations with specific monitoring and data visualization needs.

To learn more, read our detailed Centreon vs. ManageEngine IT360 Report (Updated: August 2026).

Buyer's Guide

Centreon vs. ManageEngine IT360

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

27th

Ranking in IT Infrastructure Monitoring

27th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (21st)

ManageEngine IT360

Ranking in Network Monitoring Software

85th

Ranking in IT Infrastructure Monitoring

69th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (26th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.3% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.2%
ManageEngine IT360	0.5%
Other	98.3%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's the best tool on the market for that at the moment."

"It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface."

"Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."

"We and our customers have saved so much time that we are acting instead of reacting to a situation in a positive way."

"Centreon enables us to proactively take action on issues before they even become incidents, which significantly reduces business disruptions resulting from controllable factors."

"We have everything we need with the product."

"Centreon is a really capable tool that increases efficiency and gives you more information."

"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."

More Centreon pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

"Customer Service: Absolutely fantastic."

"It is easy to identify and collect information from all of the nodes on the network."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

"The monitoring capability is easy to use and it can be done without any training."

"The technical support is good."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

Cons

"Response times can be slow, often leaving us to resolve basic issues in-house."

"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."

"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."

"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."

"There are times when we face issues with Centreon being in development mode. Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received."

More Centreon cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

"We would like to have support for integration with ServiceDesk."

"The GUI could be improved."

"The product could use more intelligence, automation and general availability of product information."

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

Pricing and Cost Advice

"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."

"The tool is cheaply priced."

"The solution is very effective, despite the low price."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

"The pricing works out well for us, given our environment and where we are."

"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."

More Centreon pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Construction Company

10%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

Construction Company

32%

Comms Service Provider

15%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

No data available

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

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Product Reports

Buyer's Guide

Centreon

August 2026

Download Centreon product report

Buyer's Guide

Network Monitoring Software

August 2026

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

ManageEngine IT360 is a comprehensive tool crafted for IT management, offering a robust framework to monitor and manage network infrastructure efficiently.

Designed for IT professionals, ManageEngine IT360 integrates IT management and network monitoring, offering seamless oversight of an organization's entire IT framework. Users gain insights into performance, data flow, and bottlenecks, assisting in maintaining optimal infrastructure efficiency. It provides actionable intelligence to support informed decision-making.

What are the key features of ManageEngine IT360?

Comprehensive Network Monitoring: Provides detailed metrics for tracking and maintaining network performance.
Fault Management: Quickly identifies issues for prompt resolution, minimizing downtime.
Performance Management: Continuously evaluates system performance to ensure IT assets are operating as expected.
Help Desk Integration: Facilitates streamlined support processes through seamless module integration.
Server Monitoring: Delivers insights into server health and performance metrics, aiding in proactive management.

What benefits and ROI should be considered when evaluating ManageEngine IT360?

Cost Efficiency: Provides comprehensive management tools reducing the need for multiple software investments.
Productivity Enhancement: Minimizes downtime improving productivity across IT teams.
Improved Decision Making: Offers real-time data aiding strategic infrastructure planning.
Scalability: Easily adapts to growing IT requirements, ensuring long-term solution viability.

ManageEngine IT360 finds its application across industries such as finance, healthcare, and manufacturing. In finance, it enhances data security and network reliability, critical for transactional integrity. Healthcare sectors use it to ensure system uptime crucial for patient management systems. Manufacturing sectors rely on it for uninterrupted operations, ensuring system efficiencies align with production demands.

ManageEngine

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Centreon vs. ManageEngine IT360

August 2026

Free Report: Centreon vs. ManageEngine IT360

Find out what your peers are saying about Centreon vs. ManageEngine IT360 and other solutions. Updated: August 2026.

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