ManageEngine OpManager and Centreon are both in the network management solutions category. ManageEngine OpManager seems to have the upper hand with its extensive monitoring capabilities and automation.
Features: ManageEngine OpManager offers extensive network device monitoring, automation, and real-time alerts. It provides switch configuration reporting and router configuration backups. Centreon features comprehensive service visualization, flexible plugin support, and detailed dashboards for capacity planning.
Room for Improvement: ManageEngine OpManager users face configuration difficulties, documentation gaps, and complex licensing. Centreon users struggle with API functionalities, cloud monitoring challenges, and limited data granularity.
Ease of Deployment and Customer Service: ManageEngine OpManager is mainly deployed on-premises, with mixed customer service. Technical support is responsive but complex. Centreon offers on-premises and hybrid options with generally excellent, but less personalized customer service.
Pricing and ROI: ManageEngine OpManager is often viewed as affordable, offering tiered licensing for flexibility. Centreon, with its open-source model, is cost-effective for basic needs, though advanced features can raise costs. Both provide favorable ROI with improved monitoring features.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
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