


Zscaler Internet Access and Check Point Web Gateway are two competing products in the web security category. Zscaler holds the upper hand due to its robust cloud-native architecture, which offers low latency and seamless integration of multiple security features.
Features: Zscaler Internet Access boasts a cloud-native proxy architecture, URL filtering, and anti-malware defense, ensuring a secure web gateway experience with low latency. Check Point Web Gateway offers URL filtering, application control, and antivirus features, valued for their high integration capabilities and effectiveness in providing comprehensive web security.
Room for Improvement: Zscaler Internet Access users point to potential improvements in reporting capabilities, multi-factor authentication, and geographic expansion for better local support. Check Point Web Gateway users experience issues with technical support, sluggish interfaces, and complex setup processes, with a call for better scalability and UI enhancements.
Ease of Deployment and Customer Service: Zscaler Internet Access is predominantly deployed in public and hybrid clouds, thanks to its cloud-native design, resulting in easy deployment. However, support receives mixed reviews. Check Point Web Gateway prefers on-premises deployment, which can challenge cloud-focused environments, with users often reporting less satisfaction with support and a need for additional vendor interventions.
Pricing and ROI: Zscaler Internet Access is criticized for its high cost, but its comprehensive features are deemed cost-effective through savings in infrastructure and staffing. Pricing based on user volume may hinder smaller businesses. Check Point Web Gateway is similarly costly, with expenses tied to deployment size, but provides a reliable security investment. Both products deliver ROI through enhanced security and reduced infrastructure needs, though Zscaler's cloud advantages might offer more significant savings.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Reduced risk from web-based threats.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
Our organization has private engineers who are certified by Check Point.
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
The cloud solution can be scalable, but in most cases, it is not because it is bound to specific firewalls.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Zscaler Internet Access is stable and capable of building resilient architectures.
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
Deployment issues on Linux have been noted, especially with agents on endpoints.
Check Point asks for the registered mail ID and number, which sometimes you can't quickly provide when under pressure because your client's network is down.
Support for operational technology (OT) is not as comprehensive in Check Point Web Gateway as it is in competing products.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
The pricing and discounts for Check Point Web Gateway are similar to Fortinet, making it cost-effective with fair pricing.
Fortinet is the cheaper product, while Palo Alto and Check Point Web Gateway are similarly priced.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
It provides behavioral analysis and a Copilot feature implemented in the management console, allowing users to receive assistance in an automated format.
We are satisfied with the effectiveness of the multi-layered defense approach in Check Point Web Gateway.
We are using the real-time threat intelligence feature. It helps to manage web threats effectively with qualified alarms.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 10.0% |
| iboss | 3.4% |
| Check Point Web Gateway | 1.3% |
| Other | 85.3% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 6 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 39 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Check Point Web Gateway is designed for network security with a focus on protecting against threats like malware and phishing. It offers cloud deployment, URL filtering, malware protection, and real-time threat intelligence.
Check Point Web Gateway ensures stable performance through a cloud-based infrastructure and offers a range of capabilities such as URL filtering, application control, and malware protection. It supports granular policies and real-time threat intelligence, playing a crucial role in enhancing web traffic filtering and compliance enforcement. The gateway provides intuitive security management features, including antivirus, DLP, encryption detection, and behavioral analysis. While it supports role-based access control and prevents access to malicious websites, there is room for improvement in response times and documentation. Users find challenges in interface appeal, deployment complexities, and authentication policy management. Cost and scalability concerns exist, with a need for enhanced mobile integration and endpoint accessibility.
What are the key features of Check Point Web Gateway?In industries such as banking and e-commerce, Check Point Web Gateway is used widely for securing network infrastructures against data breaches and ensuring compliance. Its multi-layer architecture supports seamless integration with site-to-site VPNs and user access management, enhancing overall security.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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