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Cisco DNA Center vs OpenText Network Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Management Applications
1st
Ranking in Network Monitoring Software
20th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Automation (2nd)
OpenText Network Operations...
Ranking in Network Management Applications
21st
Ranking in Network Monitoring Software
59th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Management Applications category, the mindshare of Cisco DNA Center is 7.8%, down from 23.5% compared to the previous year. The mindshare of OpenText Network Operations Management is 1.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center7.8%
OpenText Network Operations Management1.6%
Other90.6%
Network Management Applications
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
AhmedBahgat - PeerSpot reviewer
Advisor at Saudi Telecom Company
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Cisco DNA Center is the AI (Artificial Intelligence) that provides us with valuable information."
"We have many people from the team who manage a lot of devices. By using Cisco DNA Center, it has taken some of that burden away, we are impressed with it. We did the investment in CAPEX, but in the OPEX was very low."
"The solution helps in user microsegmentation."
"The biggest lesson that I have learned from working with this solution is that this technology is much easier now."
"The monitoring features are very useful for network engineers."
"The solution has the capability to scale."
"People like to use the dashboards to get an overview of their network."
"In terms of software-defined networking, I think it's an outstanding product."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"When it comes to customization, Micro Focus is more mature than its competitors."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
 

Cons

"The initial setup is straightforward except for the issue that this solution is incompatible with switches or access points from other vendors. That is very bad."
"It's quite good, however, it's not ideal for smaller organizations as it's cost-prohibitive."
"Better compatibility with third parties and to other Cisco products because if versions are not perfectly matching requirements, it gives a lot of problems."
"The pricing, setup cost, and licensing of Cisco DNA Center are expensive."
"The network, data center, and SD-WAN are all being treated as different services, but I would like to have only one solution to manage all of them."
"An area for improvement in Cisco DNA Center is the latency in data correlation. For example, sometimes, when an issue happens, and I check the logs, I can't find the corresponding log. There's a delay in log replication, so this is what needs improvement in Cisco DNA Center. Reporting in Cisco DNA Center could also be improved because it only has a few templates, and you can't customize it based on your requirements. There aren't many options available in Cisco DNA Center regarding reporting, versus Cisco Prime, which has excellent features for different levels of detailed reports. I'd like to see real-time data replication in the next release of Cisco DNA Center, similar to what's done in Meraki. Data in Meraki is real-time with no delay, so data is immediately replicated in the cloud. Currently, there's a lag in Cisco DNA Center, and addressing that lag is the enhancement I'd like to see in Cisco DNA Center. The solution also needs to be more user-friendly."
"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
"DNA Center has been on the market for a few years and they need to update it."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
"It may need a more customizable UI."
"The user interface is outdated and needs improvement, especially for service and topology maps."
 

Pricing and Cost Advice

"The tool's licensing may not come across as something that may be friendly for users."
"The partnership price is notably high, but it ultimately depends on the chosen business model."
"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"The solution is expensive."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"Cisco DNA Center is expensive."
"The price could be better. It's a very expensive tool."
"Cisco DNA Center is too expensive."
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
8%
Financial Services Firm
8%
Healthcare Company
6%
Construction Company
25%
Comms Service Provider
13%
Outsourcing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
What is your primary use case for Cisco DNA Center?
In my organization, we currently have some Cisco devices such as access switches, and we also have infrastructure, but that is not part of our responsibility. We do not manage that infrastructure. ...
What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
 

Also Known As

DNA Center
Micro Focus Network Operations Management
 

Overview

Find out what your peers are saying about Cisco DNA Center vs. OpenText Network Operations Management and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.