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Cisco Intersight vs ITRS Geneos comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Cisco Intersight offers cost-effective operations by reducing personnel, consolidating resources, and minimizing configuration time and workload.
Sentiment score
8.1
ITRS Geneos boosts system stability, reduces downtime, and enhances decision-making with real-time dashboards and proactive alerts.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
Systems Engineer at FNB South Africa
I have seen a return on investment, as we need fewer employees, and most of it can be done from one dashboard.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
With respect to post-mortems during incidents, it really helps during root cause analysis.
Senior Enterprise Cloud Architect at Blue Yonder
 

Customer Service

Sentiment score
7.5
Cisco Intersight customer service is praised for prompt, professional support, though regional inefficiencies and contract requirements exist.
Sentiment score
7.9
ITRS Geneos's customer service is praised for prompt and expert issue resolution, knowledgeable staff, and proactive technical support.
On a scale of one to ten, I would rate the customer support a ten.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Senior Network Architect at ocp tech
Cisco technical support is helpful.
Systems Engineer at FNB South Africa
I would rate 9 out of 10 with respect to ITRS Geneos's support, support metrics, and their support delivery.
Senior Enterprise Cloud Architect at Blue Yonder
 

Scalability Issues

Sentiment score
7.5
Cisco Intersight is praised for its scalability, allowing easy management and automation across multiple environments with minimal configuration.
Sentiment score
4.8
ITRS Geneos excels in scalability but may require manual efforts and faces challenges with vertical scaling and large estates.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Systems Engineer at FNB South Africa
Scalability allows for creating server profiles quickly, mapping them to multiple servers, and removing them when scaling down.
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Cisco Intersight is scalable enough for our needs, allowing management in a multi-environment setup and working remotely while deploying servers.
Student at University of Helsinki
 

Stability Issues

Sentiment score
7.5
Cisco Intersight is stable with reliable notifications, though upgrade issues and technical gaps occasionally affect its performance.
Sentiment score
7.9
ITRS Geneos is stable and reliable with resolved issues, ensuring effective performance and resilience even with increasing demands.
Insufficient data center cooling can lead to temperature-related performance issues, and Cisco Intersight captures these details.
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Some steps are not included in the official documentation, which can create challenges.
Senior Network Architect at ocp tech
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Systems Engineer at FNB South Africa
The product is really capable of handling large volume data.
Senior Enterprise Cloud Architect at Blue Yonder
 

Room For Improvement

Cisco Intersight users seek better integration, migration, and automation, stressing improvements in usability, hybrid cloud management, and AI features.
ITRS Geneos users seek improved features, including visualization, documentation, integration, scalability, mobile access, AI, and enhanced UI.
Cisco Intersight should allow for more automation capabilities and be more open.
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
System Presale at Bezeq
You should be able to manage firmware without bringing the host down, but that is not the case.
Senior Infrastructure And Storage Engineer at a tech services company with 11-50 employees
Modern cloud platforms and data cloud platforms require more attention from the product.
Senior Enterprise Cloud Architect at Blue Yonder
 

Setup Cost

Cisco Intersight offers flexible, competitive pricing with various licensing options, though advanced features may incur additional costs.
ITRS Geneos pricing is high, but customizable features and negotiations can justify costs, especially in banking.
The pricing is solid for what we get.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
Student at University of Helsinki
The pricing is fair and reasonable, particularly for enterprises.
Systems Engineer at FNB South Africa
 

Valuable Features

Cisco Intersight excels in integration, centralized management, automation, and visibility for hybrid and multi-cloud data centers.
Geneos provides real-time monitoring and adaptability with customizable dashboards, enhancing enterprise efficiency in trading and system management.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
System Presale at Bezeq
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
Sr. Network Engineer at Saudi Business Machines - SBM
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
Student at University of Helsinki
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems.
Senior Enterprise Cloud Architect at Blue Yonder
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Cloud Management (14th)
ITRS Geneos
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), Network Monitoring Software (38th)
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.5%, down from 1.7% compared to the previous year. The mindshare of ITRS Geneos is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.5%
ITRS Geneos1.0%
Other97.5%
IT Infrastructure Monitoring
 

Featured Reviews

AS
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Centralized policies have simplified hybrid operations and now support automated workflows
The challenge could be if there are any bugs. Most of the time, you may feel that the TCAM resources are getting full on the Nexus just because of some bug or the configuration is not supported. Or sometimes, if there are any vulnerabilities happening on the current running firmware, those are challenges we have. And if you talk about from the compute side, there were initial bugs such as a CPU throttle issue. Because of that, the chassis was not running in an optimum way. You may see performance issues during that time. For that, Cisco released a patch, and it got fixed. I think Cisco Intersight should allow more automation capabilities. It should be more open, and it should provide more automation capabilities. I think there is also a scope of making it a little bit simpler because a lot of policy and config sometimes becomes confusing for the user because it has a lot of config. Maybe they can do a little bit of simplification with Cisco Intersight.
Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
8%
Healthcare Company
8%
Financial Services Firm
49%
Outsourcing Company
10%
Construction Company
7%
Computer Software Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

What needs improvement with Cisco Intersight?
The challenge could be if there are any bugs. Most of the time, you may feel that the TCAM resources are getting full on the Nexus just because of some bug or the configuration is not supported. Or...
What is your primary use case for Cisco Intersight?
The first use case is to build a hybrid cloud. The first thing is to configure the server. The server could be located either on an edge location or on the data center, or it could be a remote offi...
What advice do you have for others considering Cisco Intersight?
I work as a partner. For optimizing, Cisco has various tools. If you talk from a network point of view, they have recently launched Nexus One. That gives enterprise an opportunity to configure a he...
What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
 

Also Known As

Intersight
Geneos
 

Overview

 

Sample Customers

EXMAR, RapidScale
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Cisco Intersight vs. ITRS Geneos and other solutions. Updated: September 2026.
913,076 professionals have used our research since 2012.