PRTG Network Monitor and Cisco Intersight compete in the network and server monitoring category. PRTG Network Monitor appears to have the upper hand in small to mid-sized enterprises due to its user-friendly design and on-premises capabilities, while Cisco Intersight is better suited for data center operations with hybrid cloud management.
Features: PRTG Network Monitor provides comprehensive monitoring options with extensive sensor configurations, real-time alerts, and a remote probe capability that supports small businesses effectively. Cisco Intersight excels in data center integration and management with its robust visibility and automation capabilities, which are essential for managing hybrid environments efficiently.
Room for Improvement: PRTG Network Monitor could enhance its scalability and modernize its interface while offering more robust integration options like ServiceDesk and better mobile experience. Cisco Intersight needs to improve its hybrid cloud management, facilitate smoother third-party tool integration, and refine automation processes to better cope with technological changes.
Ease of Deployment and Customer Service: PRTG Network Monitor focuses on on-premises deployments but provides flexibility with cloud and hybrid options. Its intuitive setup and comprehensive documentation make deployment straightforward, although customer service could benefit from more immediate support beyond email. Cisco Intersight supports both public and private cloud deployments, offering suitable solutions for diverse organizational needs, yet its real-time support could be enhanced despite generally helpful customer service.
Pricing and ROI: PRTG Network Monitor offers a flexible pricing model suitable for both small businesses and large enterprises, although recent price increases have raised concerns. Its ROI is manifested by reduced downtime and enhanced operational efficiency. Cisco Intersight presents competitive pricing for enterprises, with discounts available to offset initial costs. ROI is often achieved through resource management and downtime reduction. Both solutions provide significant cost-saving benefits but differ in pricing structures and perceived returns on investment.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
The implementation reduced our employee resources from 20-25 to 5-6 employees.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco provides better support than anyone else.
Cisco technical support is helpful.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Cisco Intersight is scalable enough for our needs, allowing management in a multi-environment setup and working remotely while deploying servers.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
Some steps are not included in the official documentation, which can create challenges.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
When registering our devices and servers using tokens, auto-detection could make it easier by automatically identifying resources and adding them to the platform.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The pricing is fair and reasonable, particularly for enterprises.
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
The pricing mechanism sounds fair.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
| Product | Mindshare (%) |
|---|---|
| PRTG Network Monitor | 3.6% |
| Cisco Intersight | 1.3% |
| Other | 95.1% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 50 |
Cisco Intersight delivers advanced data center management with cloud integration, remote server scaling, and predictive analytics, promoting efficient infrastructure management. It supports hybrid environments and is suitable for scaling across enterprises.
Cisco Intersight offers a comprehensive view of data centers with seamless cloud platform integration, enhancing manageability across environments. It is known for workflow automation, inventory management, and predictive analysis, allowing users to optimize workloads. Users leverage its scalability and ease of use, with features that aid in remote management and integration with both Cisco and non-Cisco products. However, improvements are needed in usability, automation, and third-party tool integration, especially for on-premises and hybrid cloud management. Users often face challenges with firmware management and transitioning from UCS Manager. Desired enhancements include better software compatibility, third-party integrations, expanded microservices support, enhanced AI features, and more automation capabilities, addressing setup complexity, support, and high maintenance costs.
What are the main features of Cisco Intersight?In industries where data center management and integration are critical, such as finance, healthcare, and telecommunications, Cisco Intersight is used to monitor and manage infrastructure across multiple sites. Its capability to combine platforms like HyperFlex and VMware allows organizations to maintain hardware status effectively, supporting both on-premises and cloud environments for efficient service delivery.
PRTG Network Monitor offers seamless network health tracking with flexible alerting and robust scalability. Its real-time monitoring and compatibility across diverse technologies enhance operational efficiency.
PRTG Network Monitor stands out by providing intuitive dashboards and detailed reporting to efficiently monitor network health, significantly reducing manual checks. Its quick setup and comprehensive compatibility cater to diverse environments. The alert system and real-time monitoring enable proactive maintenance, while custom scripting and a broad range of sensors allow for personalized monitoring options. Enhancements are suggested in database management, integration capabilities, Unix support, pricing, application performance, and dashboard customization. Users benefit from enhanced error messaging, flexible licensing, and better training resources.
What are the key features of PRTG Network Monitor?In industries like IT, telecommunications, and healthcare, PRTG Network Monitor is employed for comprehensive monitoring of systems, servers, and networks. It assists in tracking uptime, connectivity, and alerts for potential issues, offering tailored options like monitoring traffic flows and hardware health through custom sensors and scripts.
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