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Cisco Secure Workload vs Cisco Umbrella comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Workload
Ranking in Cisco Security Portfolio
8th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
Cloud and Data Center Security (8th), Cloud Workload Protection Platforms (CWPP) (18th), Microsegmentation Software (4th)
Cisco Umbrella
Ranking in Cisco Security Portfolio
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st)
 

Mindshare comparison

As of September 2026, in the Cisco Security Portfolio category, the mindshare of Cisco Secure Workload is 5.6%, down from 8.4% compared to the previous year. The mindshare of Cisco Umbrella is 13.4%, up from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella13.4%
Cisco Secure Workload5.6%
Other81.0%
Cisco Security Portfolio
 

Featured Reviews

Raj Metkar - PeerSpot reviewer
Director, Head of Networks at MUFG, EMEA
Discover internal application dependencies and create a dependency map
We actively seek improvements in integrating the Infoblox DDI platform with Cisco Secure Workload. This integration allows Cisco Secure Workload to learn about our networks and network tags, providing valuable insights into vulnerabilities related to the operating system and various applications installed on our servers. Recently, Cisco announced a new product called HyperShield, an AI-based autonomous micro-segmentation solution. While Cisco has not stated that HyperShield will replace Cisco Secure Workload, it represents a natural evolution for the company. HyperShield features dynamic policy discovery and enforcement; however, once policies are enforced, they do not change until a discovery occurs, requiring a re-enforcement process. This new platform operates autonomously, minimizing the need for user or security engineer intervention. I would have expected Cisco to incorporate more automatic discovery and enforcement features within the existing Cisco Secure Workload product. Instead of enhancing the current product, they have introduced a new solution. Cisco plans to honor existing Tetration licenses, allowing users to transition to HyperShield without additional costs, reflecting the investment enterprises have already made. From Cisco’s perspective, this represents a natural progression in their product line. While the product name changes, it seems more of a rebranding effort. The enhancements are greater autonomy, improved discovery, and automatic enforcement, which are now being introduced in HyperShield. Cisco Secure Workload offers automatic policy enforcement but cannot adjust policies dynamically as the application needs to change. Having used the platform for the past five years, the recent announcement has been reassuring. Cisco has confirmed that our investment in the platform will not go to waste. They will honor our existing licenses, providing a natural migration path to the new solution without any disruption
SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability of Cisco Tetration is very good."
"The most valuable feature of this solution is security."
"Generally speaking, Cisco support is considered one of the best in the networking products and stack."
"The only use case I can see that makes sense is micro-segmentation. I think there are other use cases for it. The main purpose of the product is to do micro-segmentation by collecting IP. That could be done by installing an agent, and then you have all the communication coming in and out. You could also use some flow sensors installed in the network that receive a copy of the traffic and then report that back to the system."
"The most valuable feature right now is to do with having visibility on the network — especially on our servers — and to be able to enforce some type of security measures."
"It's stable."
"The solution is very user-friendly, which clients appreciate."
"By using Tetration insight, we are able to get the latency on our level accounts and we can determine whatever the issue is with the application latency itself."
"It transparently protects users from rogue web sites."
"It makes it really easy to accomplish content filtering. We don't have to do a lot of customization. You just click the box for the content category and it's up to date."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"​They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. ​​"
"What we like most is security and how easy it is to integrate with other appliances."
"Umbrella is the best product available as of now."
"Cisco Umbrella allows us to see threats in real time."
"It enables us to finally allow laptops to be used as workstations and allow data to leave the building."
 

Cons

"I'd like to see better documentation for advanced features. The documentation is fairly basic. I would also like to see better integration with other applications."
"It is not so easy to use and configure. It needs a bunch of further resources to work, which is mainly the biggest downside of it. The deployment is huge."
"The emailed notifications are either hard to find or they are not available. Search capabilities can be improved."
"There's room for improvement when it comes to Cisco Secure Workload. A couple of internal areas could be refined a little bit. They are trying to solve it, depending on where you suppose the agent is. Suppose you have the agent on both the server and the client, which could be the front-end server or web server connecting to the. In that case, if those two are communicating on RPC, the server can look into its configuration. It could go down and find the configuration file on the FTP server and then set the policies to it. But there are a lot of different FTP servers out there. It's also a complex case for the tool to support all FTP servers."
"There is some overlap between Cisco Tetration and AppDynamics and there are few DC tools, it would be great to have a single pane of glass, rather than have to jump between different tools."
"The interface is really helpful for technical people, but it is not user-friendly."
"The product must be integrated with the cloud."
"I would have expected Cisco to incorporate more automatic discovery and enforcement features within the existing Cisco Secure Workload product."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."
"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"We would like them to add more features to Cisco Umbrella."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"The solution could be faster as the process is very slow."
"For us, as an MSP, the initial licensing changes were a roadblock, and they still could be a lot clearer. Specifically, it's an honor-based licensing system. We'd like it to be more specific to our traffic or our users so that we can make sure that the customer is paying for all their licensing."
 

Pricing and Cost Advice

"The price is outrageous. If you have money to throw at the product, then do it."
"The price is based on how many computers you're going to install it on."
"The pricing is a bit higher than we anticipated."
"Pricing depends on the scope of the application and the features. Larger installations save more."
"The cost for the hardware is around 300k."
"It is not cheap and pricing may limit scalability."
"Regarding price, Cisco Secure Workload can be expensive if you don't have a budget. If you're not doing micro-segmentation, every extra security measure or enforcement you're putting on top of your existing environment will be an extra cost. It's not a cheap solution at all. But from my point of view, if you need to do micro-segmentation, this is one of the best tools I've seen for it. I can't compare that to Microsoft's solution because I haven't looked into it. I've looked into VMware and Cisco. Those are the only two that I know of. I didn't know that Microsoft could do micro-segmentation at all. Maybe they can, but I haven't heard anything about it."
"It needs a better price point."
"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"The solution’s pricing is reasonable."
"The licensing part for Umbrella is really flexible."
"We have a security Enterprise Agreement with Cisco, so the pricing is good."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Government
8%
Outsourcing Company
8%
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise51
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Workload?
CloudStrike offers antivirus capabilities and firewall features for servers and VDI but lacks automatic policy discovery. This raises questions about the resources required to discover and write po...
What needs improvement with Cisco Secure Workload?
We actively seek improvements in integrating the Infoblox DDI platform with Cisco Secure Workload. This integration allows Cisco Secure Workload to learn about our networks and network tags, provid...
What is your primary use case for Cisco Secure Workload?
When we onboarded Cisco Secure Workload, the usual use case was to discover internal application dependencies and create a dependency map for Cisco ACI. As the network team, we chose to implement A...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
 

Also Known As

Cisco Tetration
OpenDNS
 

Overview

 

Sample Customers

ADP, University of North Carolina Charlotte (UNCC)
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco Secure Workload vs. Cisco Umbrella and other solutions. Updated: August 2026.
913,683 professionals have used our research since 2012.