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Cisco Security Cloud vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Security Cloud
Ranking in Secure Access Service Edge (SASE)
34th
Average Rating
4.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (44th)
Zscaler Zero Trust Exchange...
Ranking in Secure Access Service Edge (SASE)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (8th), Application Control (5th), ZTNA as a Service (1st), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of August 2026, in the Secure Access Service Edge (SASE) category, the mindshare of Cisco Security Cloud is 0.7%, up from 0.3% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.9%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform8.9%
Cisco Security Cloud0.7%
Other90.4%
Secure Access Service Edge (SASE)
 

Featured Reviews

AdnanKhan - PeerSpot reviewer
Senior System Administrator at Ovrlod
Useful for data storage and API calls
Currently, the organization is not utilizing the Cisco Security Cloud for its live web applications or real-time traffic. My clients mostly use the tool for enterprise security. If you are a new user or student interested in security cloud systems, consider approaching Cisco Cloud for a free account. I rate the product a four out of ten.
Vibin Thomas - PeerSpot reviewer
Technical Team Lead - Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product offers a user-friendly interface, making it easy for newcomers and experienced professionals to work on the platform. Its most valuable feature is the security layer."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"The UI is easy to use."
"The only advantage I see is no more connection is required by the users."
"The scalability of the solution is great."
"Subsequently, after this, there is a huge reduction, as the vulnerabilities, especially the security bugs that were coming prior to Zscaler Zero Trust Exchange Platform, were about 20,000 to 22,000 and have come down more than 40 percent, which is definitely an advantage over the previous product."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."
 

Cons

"Cisco Security Cloud needs to improve its pricing."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
"We would like to extend the SASE applications for Zscaler."
"Those folks will likely have some issues."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"The interface needs a bit of work."
 

Pricing and Cost Advice

Information not available
"The solution has increased prices this year."
"As per industry leads, Zscaler CASB is an expensive solution."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"The pricing is quite high, especially when it comes to the gateway."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"It is an auto-renewal subscription service."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
"Zscaler SASE software is quite expensive compared to other solutions"
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise46
 

Questions from the Community

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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
How to minimize false positives for PII and PCI around different data systems across the globe?
Personal information always should be under high protection from manipulations which is why it is the responsibility of those collecting the data to keep the integrity of these data and check and u...
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Zscaler Zero Trust Exchange Platform. Overall, I would assess the pricing as a si...
 

Also Known As

No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Palo Alto Networks, Zscaler, Cisco and others in Secure Access Service Edge (SASE). Updated: August 2026.
909,725 professionals have used our research since 2012.