

Cisco TelePresence and Zoom Workplace Business offer enterprise communication solutions. Cisco stands out for its security and support, yet Zoom's wider feature range makes it a suitable choice for tech-focused environments and suggests a technological edge.
Features: Cisco TelePresence offers robust security, reliable video quality, and seamless hardware integration, ideal for secure environments. Zoom Workplace Business provides a versatile feature set with seamless integrations and intuitive operations, making it suitable for flexible remote communication.
Room for Improvement: Cisco TelePresence could benefit from improved feature variety and ease of integration with non-Cisco platforms. It may also require enhanced user engagement tools. Zoom may enhance its security credentials to align with Cisco's standards, streamline some feature complexities, and further reduce bandwidth consumption for smoother performance in low-bandwidth environments.
Ease of Deployment and Customer Service: Cisco TelePresence requires substantial setup and professional installation, suitable for enterprises with dedicated support teams. Zoom Workplace Business offers an easy and quick deployment process, with effective customer service and support, focusing on rapid implementation and user accessibility.
Pricing and ROI: Cisco TelePresence involves higher initial costs due to specialized hardware, catering to organizations seeking long-term secure communication investments. Zoom Workplace Business offers a flexible subscription model with lower upfront costs, promising quicker ROI and accessibility for businesses looking for cost-efficient solutions.
| Product | Market Share (%) |
|---|---|
| Zoom Workplace Business | 8.6% |
| Cisco TelePresence | 2.9% |
| Other | 88.5% |


| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 99 |
| Midsize Enterprise | 33 |
| Large Enterprise | 105 |
Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.
Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.
What are the key features of Zoom Workplace Business?In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.
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