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Cisco Umbrella vs Google Cloud DNS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Google Cloud DNS
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed DNS (10th)
 

Mindshare comparison

Cisco Umbrella and Google Cloud DNS aren’t in the same category and serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 17.0%, down 22.5% compared to last year.
Google Cloud DNS, on the other hand, focuses on Managed DNS, holds 6.7% mindshare, up 5.6% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella17.0%
Palo Alto Networks DNS Security11.0%
Cloudflare6.2%
Other65.8%
Domain Name System (DNS) Security
Managed DNS Mindshare Distribution
ProductMindshare (%)
Google Cloud DNS6.7%
Cloudflare23.1%
Quad921.5%
Other48.7%
Managed DNS
 

Featured Reviews

KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
Shikar Singh - PeerSpot reviewer
Solutions Architect / IT Program Manager at Optum
Constantly improving and adapting to customer needs
The effectiveness of Google Cloud DNS largely depends on where an organization stands in its cloud journey and its overall technology landscape. For those heavily invested in Google Cloud Platform (GCP) and already embracing cloud solutions, Google Cloud DNS can be rated quite high, ranging from seven to nine out of ten.Deployment times for Google Cloud DNS can vary depending on the complexity of the infrastructure and configuration requirements. For straightforward setups and cloud-ready cases, deployment can typically be completed within a few minutes to an hour. However, in more complex infrastructure scenarios involving extensive configuration, deployment may take longer, possibly spanning days or weeks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"Cisco Umbrella is absolutely stable."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"OpenDNS is either a good complement to your existing web content filtering solution at the enterprise level, or it is a good free or easy-to-deploy alternative for home and SMB use."
"Cisco Umbrella scales incredibly with the growing needs of my organization."
"The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has been done well, from the deployment to monitoring."
"The Secure Internet Gateway benefits my company because now our whole traffic goes to the Umbrella Cloud and it gets checked there, so nothing malicious is coming into our network."
"The documentation is good, and we have been able to resolve any issues ourselves."
"The scalability is good."
"The initial setup process is easy."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"It is a scalable solution."
"The most significant features are the internal and external endpoints using Google Cloud DNS, which are very beneficial for dependent apps."
"Stability-wise, I rate the solution a ten out of ten."
 

Cons

"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"My experience is that it is a bit slow. The response is a bit slow, but they provide support."
"While the way the solution works with the functions is fantastic, updates or the ability to secure the vault while offline for cloud-based services should be addressed."
"We would like them to add more features to Cisco Umbrella."
"The solution is costly. It doesn't come cheap. The licensing also comes with additional costs for extra services (such as sandboxing feature, L3/L4 firewall, etc...)."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"The pricing is a bit high."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
"The UX of the product is an area with certain shortcomings where improvements are required."
"It needs to provide better integration."
"The solution's price could be better."
"Migrating away from Google Cloud DNS can be difficult."
"More features around rules-based configurations would be beneficial."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
 

Pricing and Cost Advice

"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"Our licensing fees are on a yearly basis."
"The licensing fee is paid on a yearly basis."
"We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"The product is pricey compared to Cisco Firepower."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"Our costs were negotiated, and they are okay."
"The product is expensive."
"I am not sure about the pricing. However, I can give you a rough estimate which is like ten cents per month per zone."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment. I would rate it 6 out of 10. Cheaper alternatives might be desirable, but the decision depends on various factors such as vendor lock-in, organizational adaptability, and alignment with other technologies in use."
"It is expensive but cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Comms Service Provider
16%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a bit high. However, the services provided are much better, leading to a good retu...
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Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
MeilleursAgents
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: October 2026.
920,769 professionals have used our research since 2012.