Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs SonicWall Cloud Secure Edge (CSE) comparison

Citrix and SonicWall are both solutions in the Remote Access category. Citrix is ranked #4 with an average rating of 8.6, while SonicWall is ranked #25 with an average rating of 7.0. Citrix holds a 4.2% mindshare in VUS, compared to SonicWall’s 0.5% mindshare. Additionally, 93% of Citrix users are willing to recommend the solution, compared to 50% of SonicWall users who would recommend it.

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and SonicWall Cloud Secure Edge (CSE) based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.

To learn more, read our detailed Remote Access Report (Updated: January 2026).

Buyer's Guide

Remote Access

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.2%, down from 5.0% compared to the previous year. The mindshare of SonicWall Cloud Secure Edge (CSE) is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.3%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	4.2%
SonicWall Cloud Secure Edge (CSE)	0.5%
Other	86.0%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Sorin Neacsu

Technical Lead on Virtual Desktop at Orange

Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently

I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

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Kallamuddin Ansari

Cyber Security Consultant at ProTechmanize

Remote access has become more secure and flexible but reporting still needs deeper analytics

SonicWall Cloud Secure Edge (CSE) offers excellent features including Zero Trust Network Access, VPN as a service, and Cloud Access Security Brokers. One of the standout features is Cloud Access Security Broker (CASB) for Software as a Service, providing visibility and control over cloud applications employees use, not only regarding whether they can use them but also regarding the actions they perform within those applications. This is especially useful in organizations utilizing many SaaS tools such as Office 365, Salesforce, and cloud storage, where consistent security policy enforcement is required, even from personal devices or remote locations. The secure web gateway feature is critical for modern-day internet security. SonicWall Cloud Secure Edge (CSE) provides secure web gateway features for users accessing the internet, including URL filtering, domain filtering, blocking malicious websites, preventing phishing or ransomware threats, and enforcing acceptable use policies. SonicWall Cloud Secure Edge (CSE) has had a very positive impact on our organization as our workforce becomes more distributed, with noticeable improvements including easier and more secure remote access. Previously, managing VPN clients and hardware gateways was difficult for new or non-technical users, but with SonicWall Cloud Secure Edge (CSE), users simply authenticate and get secure access to only the applications they need. There are numerous improvements I notice, such as improved BYOD security, reduced risk of lateral movements, simplified management, lower hardware dependency, and better visibility and compliance reporting. After moving to SonicWall Cloud Secure Edge (CSE), we saw a 38% reduction in VPN-related tickets. Users are no longer facing client errors, tunnel failures, and certificate issues, which saves nearly 25 hours per month on troubleshooting remote access problems. Onboarding remote users has become 60% faster, now taking only 10 to 15 minutes instead of 30 to 40 minutes. Additionally, there has been a 52% reduction in risky connection attempts primarily from devices with outdated operating systems or disabled antivirus, with zero lateral movement and a 30% drop in failed login anomalies.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."

"Within Intune, managing policies and having a consistent way to manage devices is valuable."

"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."

"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."

"What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security. Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution."

"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."

"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."

"Intune's integration with Defender and other security solutions is valuable because it offers a view into different security vulnerabilities and enables us to secure them more effectively."

More Microsoft Intune pros

"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."

"Citrix Virtual Apps and Desktops is a stable solution."

"I can access it from anywhere."

"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."

"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."

"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."

"Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is a mature infrastructure solution that provides considerable flexibility for corporate environments."

"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"After moving to SonicWall Cloud Secure Edge (CSE), we saw a 38% reduction in VPN-related tickets, saving nearly 25 hours per month on troubleshooting remote access problems, onboarding remote users has become 60% faster, and there has been a 52% reduction in risky connection attempts with zero lateral movement and a 30% drop in failed login anomalies."

Cons

"Integration with Mac devices requires some improvement."

"Every time we call, we get bounced to a new team... there is no cohesive end-to-end support, which is very frustrating and time-consuming."

"I have faced stability issues with Microsoft Intune plenty of times, but I think it's part of the process."

"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."

"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."

"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."

"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."

"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."

More Microsoft Intune cons

"The initial setup is complex."

"Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."

"The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised."

"I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure."

"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."

"The video conferencing feature needs to be improved."

"The product's technical support services need improvement."

"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"SonicWall Cloud Secure Edge (CSE) has some areas for improvement, particularly in reporting and dashboards."

Pricing and Cost Advice

"This cost is approximately $30 USD per user per month."

"The purchase of the product was handled by someone else."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

"I don't have any problem as far as cost is concerned. It is bundled with our license."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."

More Microsoft Intune pricing and cost advice

"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."

"Citrix Virtual Apps and Desktops is an expensive solution."

"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."

"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."

"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."

"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."

"The licensing is $125 USD per user."

"The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Manufacturing Company

10%

Financial Services Firm

Government

Security Firm

14%

Computer Software Company

12%

Outsourcing Company

11%

Healthcare Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	121
Midsize Enterprise	47
Large Enterprise	154

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	21
Large Enterprise	69

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

See all answers

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

See all answers

What is your experience regarding pricing and costs for SonicWall Cloud Secure Edge (CSE)?

The setup cost for SonicWall Cloud Secure Edge (CSE) was minimal as most of the investment was in time spent configur...

See all answers

What needs improvement with SonicWall Cloud Secure Edge (CSE)?

SonicWall Cloud Secure Edge (CSE) has some areas for improvement, particularly in reporting and dashboards. While it ...

See all answers

What is your primary use case for SonicWall Cloud Secure Edge (CSE)?

My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero Tr...

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Product Reports

Buyer's Guide

Microsoft Intune

January 2026

Download Microsoft Intune product report

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

January 2026

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Buyer's Guide

Remote Access

January 2026

SonicWall Cloud Secure Edge (CSE) report

Download SonicWall Cloud Secure Edge (CSE) product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

Banyan Security

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

SonicWall

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

SonicWall Cloud Secure Edge (CSE), formerly Banyan Security, easy to adopt Security Service Edge (SSE) solution, enabling your workforce to securely access any resource from any device. It delivers simple, secure, zero trust access to private and internet resources for all your employees and third parties, regardless of their network location. To accomplish that, CSE combines the functionality of multiple traditional network appliances – remote access VPN, web proxy, firewall, etc. – into a unified cloud-delivered solution, improving the security posture and user experience for the entire workforce.

SonicWall

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Redox, Byton, Veeva, BlueVoyant

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: January 2026.

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