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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VMware ThinApp [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
VMware ThinApp [EOL]
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
it_user769638 - PeerSpot reviewer
Associate Operations at a financial services firm with 10,001+ employees
Streamlines checking our app after pushing an update, which helps cut costs
In the past we used multiple servers to load-balance the application and when we pushed updates to the application we would need to check it on all servers. But when it comes to VMware ThinApp we can do it on a file server or Isilon share and this helps cut costs and create a healthy environment. If we publish an application in Citrix through a server we should have more capacity. On multiple occasions, some applications need updates so at that point we need to disable the servers. But in this case there is no need for disabling user sessions, they can use it and we can do just gpupdate to update all servers in a row.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For a remote solution and connectivity I think it's the best that there is on the market compared to the other two, big, competing products."
"Remote work has been enhanced"
"It has accelerated the process in which a new employee is given the necessary tools."
"The service dash and Workspace Environment Manager service are good features."
"Ability to connect remotely."
"Troubleshooting Citrix is pretty straightforward."
"The shadow feature is extraordinary and helps a lot when supporting remote users."
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use."
"In the past we used multiple servers to load-balance the application and when we pushed updates to the application we would need to check it on all servers, but when it comes to VMware ThinApp we can do it on a file server or Isilon share and this helps cut costs and create a healthy environment."
"A great solution to get started with app virtualization, app mobility and deployment"
 

Cons

"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"The ITSM adapters need to be enhanced."
"We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."
"The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"The initial setup of Citrix Workspace is a bit of a complex process, which should be made easier in the future."
"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions."
"There are some functional areas Thinapp could be improved. Perhaps including application specific or hardware specific virtual drivers"
"There are some improvements needed regarding different types of options and still they are in research and build stage so once everything is set it will look good."
 

Pricing and Cost Advice

"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"Citrix is a mid-range cost solution compared to some others out there."
"The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."
"The solution is expensive and I give the cost a four out of ten."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"We are seeing a return on investment with Citrix Workspace."
"I suggest using the concurrent user licensing scheme."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised. It is disapp...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employees who work outside the central office and need access to centralized company r...
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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
ThinApp
 

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Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Delhi International Airport, Telus Communications Company, Mansfield District Council, St Edmunds College, Sydney Adventist Hospital, ITSAM, Hertz International, Bank of Tokyo-Mitsubishi UFJ Ltd. , ASVZ, Appenzell Ausserrhoden Informatik, MTF, Stadt Hattingen, €sterreichisches Verkehrsbªro AG, DER Reisebªro GmbH & Co OHG, Thomas-Krenn.AG, BFI Wien, Metal One Pipe & Tubular Products Inc., NTT Neomeit
Find out what your peers are saying about Citrix, Microsoft, Parallels and others in Application Virtualization. Updated: August 2026.
914,322 professionals have used our research since 2012.