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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VMware ThinApp [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
VMware ThinApp [EOL]
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
it_user769638 - PeerSpot reviewer
Associate Operations at a financial services firm with 10,001+ employees
Streamlines checking our app after pushing an update, which helps cut costs
In the past we used multiple servers to load-balance the application and when we pushed updates to the application we would need to check it on all servers. But when it comes to VMware ThinApp we can do it on a file server or Isilon share and this helps cut costs and create a healthy environment. If we publish an application in Citrix through a server we should have more capacity. On multiple occasions, some applications need updates so at that point we need to disable the servers. But in this case there is no need for disabling user sessions, they can use it and we can do just gpupdate to update all servers in a row.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has been in production for three years with no major problems; zero down time from the solution."
"I can access it from anywhere."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"I recommend Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) for companies distributed across the world because it facilitates easy configuration and deployment without extensive infrastructure."
"We recouped 60 to 70 percent of the hardware costs."
"This is a very stable solution which you can feel confident using."
"Citrix is a pricey product, but it is the best product for large corporate companies that want to squeeze to the last buck the life of their existing computers."
"In the past we used multiple servers to load-balance the application and when we pushed updates to the application we would need to check it on all servers, but when it comes to VMware ThinApp we can do it on a file server or Isilon share and this helps cut costs and create a healthy environment."
"A great solution to get started with app virtualization, app mobility and deployment"
 

Cons

"What sometimes is an issue is when an application is not compatible with the server's OS, but that is out of Citrix´s hands."
"Citrix's functionality depends on you having access to Microsoft Azure."
"Citrix Director, which is like the monitoring interface from Citrix could use a revamp in the way that it displays information."
"For us, pricing is the most important feature to improve."
"Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"Citrix Workspace Is difficult to deploy. The initial setup is very complex."
"There were some issues."
"There are some functional areas Thinapp could be improved. Perhaps including application specific or hardware specific virtual drivers"
"There are some improvements needed regarding different types of options and still they are in research and build stage so once everything is set it will look good."
 

Pricing and Cost Advice

"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
"The licensing is $125 USD per user."
"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."
"A perpetual enterprise license costs approximately $300 USD."
"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."
"We are seeing a return on investment with Citrix Workspace."
"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."
"We spent nearly 1,50,000 Euros for 250 licenses."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
ThinApp
 

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Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Delhi International Airport, Telus Communications Company, Mansfield District Council, St Edmunds College, Sydney Adventist Hospital, ITSAM, Hertz International, Bank of Tokyo-Mitsubishi UFJ Ltd. , ASVZ, Appenzell Ausserrhoden Informatik, MTF, Stadt Hattingen, €sterreichisches Verkehrsbªro AG, DER Reisebªro GmbH & Co OHG, Thomas-Krenn.AG, BFI Wien, Metal One Pipe & Tubular Products Inc., NTT Neomeit
Find out what your peers are saying about Citrix, Microsoft, Parallels and others in Application Virtualization. Updated: June 2026.
900,838 professionals have used our research since 2012.