


Citrix Endpoint Management and Ivanti Endpoint Manager compete in the endpoint management solutions category. Based on data comparisons, Citrix appears to have the upper hand in pricing and customer service, while Ivanti leads in feature offerings.
Features: Citrix Endpoint Management offers robust mobile device management, enhanced security protocols, and seamless integration with Citrix products. Ivanti Endpoint Manager provides comprehensive asset management, automated patch management, and flexible policy enforcement.
Ease of Deployment and Customer Service: Citrix Endpoint Management facilitates quicker adoption with a straightforward deployment process and extensive customer support resources. Ivanti Endpoint Manager, despite detailed deployment options, may require more technical expertise.
Pricing and ROI: Citrix Endpoint Management is usually more affordable, offering a quicker ROI for those seeking basic functionality. Ivanti Endpoint Manager, though higher in price, delivers long-term ROI through its comprehensive features.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
After implementing Citrix Endpoint Management, there is a return on investment for my customers because we provide three services: first is the license, where we got margin; second, deployment service, which typically has two types—one where Citrix will do the deployment and the other where a partner should do it, and we deploy this solution for about 80% of the customers in India; third is after deployment support.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Technical support for Citrix Endpoint Management is not satisfactory.
This product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem.
The support from Citrix has been satisfactory.
It's always better to jump on a call and share screen, which they are willing to do rather than just going through a list of troubleshooting steps.
Their technical support is generally good in terms of quality and speed.
They provided detailed information that helped me convince the security team to approve the necessary port openings.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
My colleagues using iOS have faced issues, such as logging problems requiring frequent password entries.
I rate the scalability of Ivanti Endpoint Manager around seven to eight because it offers options to manage the devices effectively, requiring only the addition of licenses.
Ivanti Endpoint Manager is indeed scalable.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
The solution's stability is below expectations.
The solution is stable, though there are occasional restarts, which are not critical.
Regarding stability and reliability, I have never seen the server go down or any functionality taken offline.
Due to the large number of devices in our environment, when we load the console for the first time, it takes a while to update the database.
For stability, once you get the system up and running, it's consistently stable without any lagging, crashing, or downtime.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
The main issue is the change from perpetual licenses to subscription-based ones, which has increased our costs significantly.
With AI being present, they may increase some AI-related features in the future.
The units are not updating the operating system as specified in the policy.
It lacks features like easy connection to remote computers and has a complicated software deployment process.
I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s.
When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The switch to subscription-based licensing has made it much more expensive.
For this client, the solution has been quite cheap.
The setup cost pricing for Citrix Endpoint Management varies; I can say $3,000 per user license for setup.
The transition to a Software-as-a-Service model led to significant price increases without corresponding enhancements in the platform.
Ivanti Endpoint Manager charges a flat fee for the implementation and product purchase, followed by yearly maintenance
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs.
The change to a subscription-based model has removed the financial benefit we previously had.
It provided essential features needed for our operations, including endpoint management and remote control.
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager.
The most valuable feature of the Ivanti Endpoint Manager is the Windows update patching.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 22.3% |
| Ivanti Endpoint Manager | 3.2% |
| Citrix Endpoint Management | 2.2% |
| Other | 72.3% |


| Company Size | Count |
|---|---|
| Small Business | 151 |
| Midsize Enterprise | 60 |
| Large Enterprise | 177 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Citrix Endpoint Management offers streamlined deployment, secure application delivery, and centralized management for iOS and Android platforms. It supports BYOD initiatives, with data housed in a data center, enhancing security and compliance.
Citrix Endpoint Management serves as a unified tool for managing diverse devices such as mobile phones, laptops, and IoT gadgets. It facilitates mobile device management, containerizes corporate applications, and supports BYOD for secure data access, further enabling remote management, troubleshooting, and application deployment. Users benefit from a flexible transition from on-premise to cloud models, optimizing user experience through proactive monitoring.
What are the key features of Citrix Endpoint Management?In healthcare, Citrix Endpoint Management streamlines device management for secure data handling, ensuring compliance with regulations. Retailers use it to enhance customer experience with efficient management and monitoring, while educational institutions deploy it to manage and secure remote learning environments.
Ivanti Endpoint Manager is a comprehensive tool known for its efficient software deployment, patch management, and remote management capabilities. It is recognized for cost-effectiveness and flexibility, particularly suitable for handling extensive deployments with customizable settings.
Ivanti Endpoint Manager streamlines endpoint lifecycle management, including tasks such as patching, asset monitoring, software distribution, and OS deployment. Its intuitive interface aids in device enrollment and management. Reporting tools offer detailed insights into security threats while integration with platforms like Power BI supports compliance. The system is favored in hybrid environments for automating processes, maintaining policy compliance, and enabling remote control and provisioning. Its use of lightweight agents minimizes system disruption, although challenges remain in agent deployment and software management.
What are some key features of Ivanti Endpoint Manager?Industries implement Ivanti Endpoint Manager primarily for asset tracking, automating device provisioning, and ensuring software compliance. It is common among organizations managing complex network environments and those seeking to enhance data gathering and endpoint control. Despite some limitations, its real-time diagnostics through Ivanti Neurons appeal to users managing diverse setups.
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