Citrix Endpoint Management vs Workspace ONE UEM comparison

Citrix and Omnissa are both solutions in the Unified Endpoint Management (UEM) category. Citrix is ranked #10 with an average rating of 8.0, while Omnissa is ranked #2 with an average rating of 7.8. Citrix holds a 2.2% mindshare in UEM, compared to Omnissa’s 16.4% mindshare. Additionally, 83% of Citrix users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Citrix Endpoint Management and Workspace ONE UEM are two notable solutions in the enterprise mobility management market. While Citrix Endpoint Management excels in pricing and support, Workspace ONE UEM is recognized for its extensive features that can justify its higher cost.

Features: Citrix Endpoint Management offers integrated solutions focusing on endpoint security, application management, and stability across devices. Workspace ONE UEM provides comprehensive integrations with cloud platforms, detailed analytics, and broad device support, making it highly versatile.

Room for Improvement: Citrix Endpoint Management could enhance its analytics capabilities, expand device compatibility, and improve cloud integration. Workspace ONE UEM might benefit from a simplified deployment process, reduced initial costs, and increased adaptability to various enterprise environments.

Ease of Deployment and Customer Service: Citrix Endpoint Management offers a streamlined deployment with consistent support, ensuring a smooth transition. Workspace ONE UEM, although more complex to deploy, provides extensive resources and robust customer service, making it preferable for those needing in-depth assistance.

Pricing and ROI: Citrix Endpoint Management is more cost-effective for initial setup, appealing to budget-conscious organizations. In contrast, Workspace ONE UEM provides a higher long-term ROI through its extensive functionalities and device compatibility, which offer efficiencies and savings over time, justifying the initial expenditure.

To learn more, read our detailed Citrix Endpoint Management vs. Workspace ONE UEM Report (Updated: March 2025).

Buyer's Guide

Citrix Endpoint Management vs. Workspace ONE UEM

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 35.3%, down from 41.8% compared to the previous year. The mindshare of Citrix Endpoint Management is 2.2%, down from 2.3% compared to the previous year. The mindshare of Workspace ONE UEM is 16.4%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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SivaKuppala

Enterprise Architect at Wipro Limited

Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go

VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.

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Joel Amate

Project Engineer at CTC

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."

"The stability of Microsoft Intune is good."

"I have seen a return on investment right from the start of the tool's usage."

"The Autopilot feature is the most valuable because it saves significant time on managing devices."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"Intune's unified endpoint management platform is invaluable."

"Intune has automated the deployment of patches and applications, which is more efficient and easier."

"The initial setup is not overly complex or difficult."

More Microsoft Intune pros

"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."

"Users can log in anytime, anywhere, using any device, which is a significant advantage."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

"Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm."

"The MAM applications of the product are great."

"We have seen improvements in compliance management on the devices."

More Citrix Endpoint Management pros

"The solution has very good documentation."

"The most valuable feature of VMware Workspace ONE is its reliability."

"The most valuable feature is the security policies."

"It has all of the features that we need to use and that we want to use."

"The remote management and location capabilities are good."

"The most valuable feature of this solution is the multi-platform support."

"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."

"The product offers integration capabilities with third-party solutions."

More Workspace ONE UEM pros

Cons

"Sometimes, updating a client policy is very difficult. This needs to be improved."

"I would like to see better integration with Microsoft."

"I would like to see Intune improve its handling of hybrid domain joins."

"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."

"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."

"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."

"It needs certificate provisioning for S/MIME purposes."

"There are a couple of issues with stability."

More Microsoft Intune cons

"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

"The support provided by Citrix needs improvement."

"The iOS version updates do not work as well as I would like."

"I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements."

"The tool’s battery usage was high."

"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."

"Requires integrating with ABM before enabling some of the features."

"The iOS version updates do not work as well as I would like."

More Citrix Endpoint Management cons

"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."

"I would like to see more service notifications."

"The integration on the application side could improve."

"The solution's pre-stage enrollment could be improved."

"They could provide DLP integration for applications and specific user account security."

"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."

"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."

"Lacks a modern enterprise mobility management platform."

More Workspace ONE UEM cons

Pricing and Cost Advice

"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"Microsoft Intune is included in the E5 license at no additional cost."

"The product is expensive."

"Every customer used to purchase licenses based on their needs."

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"The pricing is competitive, but it is not cheap."

More Microsoft Intune pricing and cost advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."

"There is a licensing fee for the users, and we pay a low amount for our support costs."

"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."

"The cost is a little bit high."

"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."

"It's a highly affordable solution"

"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."

"Our organization has stopped using the solution because it was expensive."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Educational Organization

54%

Computer Software Company

Financial Services Firm

Government

Computer Software Company

16%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...

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What needs improvement with Citrix Endpoint Management?

The support provided by Citrix needs improvement. The support should be more proactive, especially in critical sector...

See all answers

What is your primary use case for Citrix Endpoint Management?

We work extensively with Citrix, specializing in Citrix utilization, Citrix networking, and Citrix mobility MDM. Our ...

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How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

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What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

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What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 14% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Samsung Knox vs Microsoft Intune

Compared 4% of the time

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CyberArk Identity vs Citrix Endpoint Management

Compared 10% of the time

More Citrix Endpoint Management Competitors

Horizon 8 vs Workspace ONE UEM

Compared 8% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

Jamf Pro vs Workspace ONE UEM

Compared 6% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

Microsoft Remote Desktop Services vs Workspace ONE UEM

Compared 1% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix Endpoint Management

March 2025

Download Citrix Endpoint Management product report

Buyer's Guide

Workspace ONE UEM

March 2025

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

MobileManager, Zenprise, XenMobile

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

Citrix

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

Citrix Endpoint Management vs. Workspace ONE UEM

March 2025

Free Report: Citrix Endpoint Management vs. Workspace ONE UEM

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