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Citrix Endpoint Management pros and cons

Vendor: Citrix

3.8 out of 5

14 reviews
84% willing to recommend

Pros & Cons summary

Citrix Endpoint Management offers stable performance in cloud transitions and excels in securing mobile and web applications. However, it requires ABM integration for Apple inventory management and charges extra for on-premise deployment. While ShareFile excels at secure sharing, support and application integration need enhancing. Users enjoy anytime, anywhere access across devices, yet backend issues can misattribute problems to Endpoint Management, with L1 support needing improvement in handling complex issues.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

ShareFile is valuable for its ease of sharing and top-tier security managed by users.

Stable architecture and cloud transition are supported by Citrix Endpoint Management.

Compliance management on devices has seen improvements.

Secure application delivery ensures data protection and compliance with corporate policies.

Management of user accounts on shared devices is cost-effective.

CONS

Support for inventory management of Apple devices is lacking.

Integration with ABM is required before some features are enabled.

Citrix needs to improve its architecture and strengthen application integration.

Users are charged additional fees for deploying the next level on-premise, despite being charged as end users.

Citrix often depends on other services, leading to misinterpretation of issues as Citrix problems by users.

Citrix Endpoint Management Pros review quotes

DJ

Director at Magnamious Systems Pvt. Ltd.

Jun 4, 2019

ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users.

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reviewer1686090

Senior Citrix System Engineer at a computer software company with 1,001-5,000 employees

Oct 6, 2021

The MAM applications of the product are great.

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GM COE at Anuntatech Management Services Ltd

Dec 28, 2021

A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud.

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Citrix Endpoint Management

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Learn what your peers think about Citrix Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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GM COE at Anuntatech Management Services Ltd

Jan 31, 2024

We have seen improvements in compliance management on the devices.

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Enterprise Architect at Wipro Limited

Mar 12, 2024

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies.

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reviewer1055571

Head of the Company at a tech services company with 51-200 employees

Oct 31, 2024

Users can log in anytime, anywhere, using any device, which is a significant advantage.

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System Consultant at Advania hf.

Nov 7, 2024

We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs.

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reviewer2281632

Senior Advisor at a legal firm with 1,001-5,000 employees

Mar 31, 2025

Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm.

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Co-Founder at Virajo

Jun 11, 2025

For mail containerization, Citrix Endpoint Management is very good, for document reading is very good, and if I have in-house applications, then if I want to publish them without compromising the data, then it's very good.

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Citrix Endpoint Management Cons review quotes

DJ

Director at Magnamious Systems Pvt. Ltd.

Jun 4, 2019

Support for inventory management of Apple devices should be added.

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reviewer1686090

Senior Citrix System Engineer at a computer software company with 1,001-5,000 employees

Oct 6, 2021

Requires integrating with ABM before enabling some of the features.

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GM COE at Anuntatech Management Services Ltd

Dec 28, 2021

Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges.

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Citrix Endpoint Management

Free Report: Citrix Endpoint Management Reviews and More

Learn what your peers think about Citrix Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

GM COE at Anuntatech Management Services Ltd

Jan 31, 2024

The tool’s battery usage was high.

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Enterprise Architect at Wipro Limited

Mar 12, 2024

Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users.

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reviewer1055571

Head of the Company at a tech services company with 51-200 employees

Oct 31, 2024

The support provided by Citrix needs improvement.

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System Consultant at Advania hf.

Nov 7, 2024

The iOS version updates do not work as well as I would like.

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reviewer2281632

Senior Advisor at a legal firm with 1,001-5,000 employees

Mar 31, 2025

I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements.

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Co-Founder at Virajo

Jun 11, 2025

For technical support of Citrix, I find they are responsive, but L1 is not very capable; this product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem.

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Product Categories

Unified Endpoint Management (UEM)

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