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Citrix Endpoint Management pros and cons

Vendor: Citrix

3.8 out of 5

14 reviews
84% willing to recommend

Pros & Cons summary

Citrix Endpoint Management offers stable performance in cloud transitions and excels in securing mobile and web applications. However, it requires ABM integration for Apple inventory management and charges extra for on-premise deployment. While ShareFile excels at secure sharing, support and application integration need enhancing. Users enjoy anytime, anywhere access across devices, yet backend issues can misattribute problems to Endpoint Management, with L1 support needing improvement in handling complex issues.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

ShareFile is valuable for its ease of sharing and top-tier security managed by users.

Stable architecture and cloud transition are supported by Citrix Endpoint Management.

Compliance management on devices has seen improvements.

Secure application delivery ensures data protection and compliance with corporate policies.

Management of user accounts on shared devices is cost-effective.

CONS

Support for inventory management of Apple devices is lacking.

Integration with ABM is required before some features are enabled.

Citrix needs to improve its architecture and strengthen application integration.

Users are charged additional fees for deploying the next level on-premise, despite being charged as end users.

Citrix often depends on other services, leading to misinterpretation of issues as Citrix problems by users.

Citrix Endpoint Management Pros review quotes

CIO at a tech company with 51-200 employees

Sep 5, 2012

Relatively easy for support staff and employees to use and provides us with the control we needed to deploy our BYOD program internally.

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Senior Manager of Infrastructure at a tech services company with 501-1,000 employees

Apr 12, 2015

Using the ZDM, the administrators are able to control the device remotely and send us remote wipe command instantly.

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Applications Systems Analyst at a tech services company with 501-1,000 employees

Nov 9, 2014

This product provides our organization with faster communication with the ability to answer emails from a mobile device rather than having to access Outlook on a laptop or desktop.

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Citrix Endpoint Management

Free Report: Citrix Endpoint Management Reviews and More

Learn what your peers think about Citrix Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

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BB

Consultant at a tech services company with 51-200 employees

Nov 12, 2014

I still think XenMobile MDM is a leading solution for Mobile Device Management but its bundling with the other XenMobile Apps and NetScaler makes it very difficult to implement.

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DJ

Director at Magnamious Systems Pvt. Ltd.

Jun 4, 2019

ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users.

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reviewer1686090

Senior Citrix System Engineer at a computer software company with 1,001-5,000 employees

Oct 6, 2021

The MAM applications of the product are great.

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GM COE at Anuntatech Management Services Ltd

Dec 28, 2021

A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud.

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GM COE at Anuntatech Management Services Ltd

Jan 31, 2024

We have seen improvements in compliance management on the devices.

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Enterprise Architect at Wipro Limited

Mar 12, 2024

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies.

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reviewer1055571

Head of the Company at a tech services company with 51-200 employees

Oct 31, 2024

Users can log in anytime, anywhere, using any device, which is a significant advantage.

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Citrix Endpoint Management Cons review quotes

CIO at a tech company with 51-200 employees

Sep 5, 2012

Doesn't yet support Android devices natively, though that is coming.

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Senior Manager of Infrastructure at a tech services company with 501-1,000 employees

Apr 12, 2015

Out of the box template policy.

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Applications Systems Analyst at a tech services company with 501-1,000 employees

Nov 9, 2014

We have not encountered any issues with stability. But we have seen battery life is slightly drained faster.

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Citrix Endpoint Management

Free Report: Citrix Endpoint Management Reviews and More

Learn what your peers think about Citrix Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

BB

Consultant at a tech services company with 51-200 employees

Nov 12, 2014

The Multi-Tenant component (MTC) was very finicky to get up and running and upgrades was hit and miss.

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DJ

Director at Magnamious Systems Pvt. Ltd.

Jun 4, 2019

Support for inventory management of Apple devices should be added.

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reviewer1686090

Senior Citrix System Engineer at a computer software company with 1,001-5,000 employees

Oct 6, 2021

Requires integrating with ABM before enabling some of the features.

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GM COE at Anuntatech Management Services Ltd

Dec 28, 2021

Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges.

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GM COE at Anuntatech Management Services Ltd

Jan 31, 2024

The tool’s battery usage was high.

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Enterprise Architect at Wipro Limited

Mar 12, 2024

Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users.

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reviewer1055571

Head of the Company at a tech services company with 51-200 employees

Oct 31, 2024

The support provided by Citrix needs improvement.

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Show 3 more reviews (out of 13)

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Popular Comparisons

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