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Citrix Endpoint Management vs Hexnode UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Citrix Endpoint Management
Ranking in Unified Endpoint Management (UEM)
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Hexnode UEM
Ranking in Unified Endpoint Management (UEM)
15th
Average Rating
8.6
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
Mobile Device Management (MDM) (10th)
 

Mindshare comparison

As of September 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 18.3%, down from 29.8% compared to the previous year. The mindshare of Citrix Endpoint Management is 2.0%, up from 1.9% compared to the previous year. The mindshare of Hexnode UEM is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune18.3%
Hexnode UEM1.5%
Citrix Endpoint Management2.0%
Other78.2%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
VivekKumar10 - PeerSpot reviewer
Co-Founder at Virajo
Solution supports seamless integration and promotes effective device management
For technical support of Citrix, I find they are responsive, but L1 is not very capable; this product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem.I would assess the technical support of Citrix as a seven from 1 to 10.
reviewer1384575 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Centralized device control has strengthened compliance and continuously improves risk visibility
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all. Hexnode UEM should be flexible in its solution offering. Currently, they only have around three types of licenses or packages, and whether you use the solution or the features or not, they are already included in the suite. Some products offer an a la carte solution, so in order to compete with those products, Hexnode UEM should consider repackaging the solution with respect to the region where it is being offered. The solution offered to India might not be optimal if it is offered to the Philippines or a different country, so the offering should be on a country-by-country basis or a regional basis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"If you want to manage your mobile devices as well as your Windows 10 devices, Intune is the best option."
"If they have Office 365 or Azure, Intune is by far the best choice."
"It is a cloud-based service. It is easy to use and offers privacy."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"The main advantage is that Intune performs its intended functions effectively."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"It's normally able to meet 100% expectations of our customers."
"The MAM applications of the product are great."
"We have seen improvements in compliance management on the devices."
"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."
"This product provides our organization with faster communication with the ability to answer emails from a mobile device rather than having to access Outlook on a laptop or desktop."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"Whenever I need to check my email with my mobile phone, Citrix Endpoint Management is essential for our firm."
"I really like the solution and have supported it for years, as it meets customers' requirements and is seen by many Endpoint Management users as a stable, capable platform with constantly improving features."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"It's very easy to use."
"Hexnode UEM has in-depth support of device operating systems, which is one of the most common requirements."
"The agility is impressive, and it's simple to manage."
 

Cons

"I have not been satisfied with it, and I am planning to change it soon. There are a lot of updates coming from Microsoft that suddenly affect our security policies."
"The main differences between Intune and other products are, like I mentioned, in terms of the Mac. If the customers are majorly moving and adopting Mac laptops while they are using the Intune, they are leaving for other platforms, like Workspace ONE and vMOX."
"My assessment of the user experience of Microsoft Intune is that it is sometimes good and sometimes poor, depending on Microsoft's infrastructure."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"Setting up Intune Autopilot can be a little complicated."
"My experience with them was very bad. They don't know about their own product."
"When I started learning Microsoft Intune, I struggled because it was not straightforward; everything is in forms and it takes time to understand. The UI is extremely bad; it has a lot of overlapping elements and is confusing in many senses."
"I'm not able to scale because of the issues with macOS management."
"Support for inventory management of Apple devices should be added."
"Doesn't yet support Android devices natively, though that is coming."
"The Multi-Tenant component (MTC) was very finicky to get up and running and upgrades was hit and miss."
"The tool’s battery usage was high."
"Requires integrating with ABM before enabling some of the features."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"There are challenges every now and then with the stability, but it is never anything that we cannot fix."
"The iOS version updates do not work as well as I would like."
"The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
 

Pricing and Cost Advice

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"Pricing can be improved."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"The price could be better."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
15%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
Outsourcing Company
15%
Media Company
12%
Computer Software Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Citrix Endpoint Management?
There is always room for improvement in Citrix Endpoint Management; any product requires multiple improvements, and t...
What is your primary use case for Citrix Endpoint Management?
Generally, Citrix Endpoint Management ( /products/citrix-endpoint-management-reviews ) is used to containerize the co...
What is your experience regarding pricing and costs for Citrix Endpoint Management?
The setup cost pricing for Citrix Endpoint Management varies; I can say $3,000 per user license for setup, and deploy...
What is your experience regarding pricing and costs for Hexnode UEM?
Hexnode UEM is not too expensive, but it is also not the cheapest solution. Customers can afford Hexnode UEM, and it ...
What needs improvement with Hexnode UEM?
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does ...
What is your primary use case for Hexnode UEM?
Hexnode UEM's primary use case is the management of mobile devices, which is the main requirement of our customers an...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileManager, Zenprise, XenMobile
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Find out what your peers are saying about Citrix Endpoint Management vs. Hexnode UEM and other solutions. Updated: August 2026.
913,683 professionals have used our research since 2012.