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Citrix Gateway vs Surfshark One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Ranking in SSL VPN
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), Enterprise Infrastructure VPN (9th)
Surfshark One
Ranking in SSL VPN
13th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the SSL VPN category, the mindshare of Citrix Gateway is 12.0%, down from 14.2% compared to the previous year. The mindshare of Surfshark One is 3.4%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway12.0%
Surfshark One3.4%
Other84.6%
SSL VPN
 

Featured Reviews

PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.
WK
Head of Information Security at K2 Baseline Sdn Bhd
Offers ease of use and has an initial setup phase that is straightforward
The tool's performance is quite good till now, so I have no complaints about it. The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements. This may be because some websites don't accept VPN connections from non-VPN servers, so sometimes, users are blocked from accessing certain sites.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it is secure."
"Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured."
"It adds great security to your outfacing information."
"It is easy to use and pretty smooth, and I didn't have any hiccups or issues with it."
"We have users in a remote environment that might require to access the service."
"It performs quite well."
"The features that we have found most valuable are the web app support and VPN."
"Aside the functionality and features, it's simple and very user-friendly to deploy and maintain."
"The solution's most valuable feature is its ease of use."
"It did what I needed it to do. It was easy to use."
 

Cons

"The initial setup is very complex."
"Their VAS product should be more productive because right now, we are using other VAS solutions but not using this one."
"Technical support could be improved."
"Its interface could be made a lot easier. It is very kludgy."
"It would be nice if they offered easier setups and implementation wizards."
"Sometimes the input-output has issues. Maybe it's not as seamless when you plug in audio."
"The initial setup was complex to install."
"Citrix Gateway has a lot of limitations, cloud limitations as a starting point."
"The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements."
"There is room for improvement in stability."
 

Pricing and Cost Advice

"Pricing is very high if you do a comparison with what is available in the market."
"I believe the pricing is comparable to SaaS"
"Citrix is quite expensive."
"The solution has a yearly licensing fee."
"It is expensive and requires proper planning with strategy."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"There is a need to pay towards the licensing charges attached to the product. The product is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
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Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. Surfshark One and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.