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Citrix Gateway vs Surfshark One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Ranking in SSL VPN
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), Enterprise Infrastructure VPN (9th)
Surfshark One
Ranking in SSL VPN
12th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the SSL VPN category, the mindshare of Citrix Gateway is 11.5%, down from 14.7% compared to the previous year. The mindshare of Surfshark One is 3.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway11.5%
Surfshark One3.3%
Other85.2%
SSL VPN
 

Featured Reviews

SK
Enterprise Architect at Wipro Limited
Strong security and versatile features drive positive experience, but support responsiveness can improve
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions. This is enabled through Citrix Gateway combined with endpoint analysis and optional Citrix analytics for security. Regarding improvements, implementing adaptive access policies on Citrix Gateway could be enhanced, particularly in security posture. Although it enforces real-time contextual access control based on device, user network risk, certain aspects can be improved. Other areas for improvement include BYOD access control and risk-based decision-making. Additionally, there is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules. Incident response speed is another area that could be enhanced.
WK
Head of Information Security at K2 Baseline Sdn Bhd
Offers ease of use and has an initial setup phase that is straightforward
The tool's performance is quite good till now, so I have no complaints about it. The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements. This may be because some websites don't accept VPN connections from non-VPN servers, so sometimes, users are blocked from accessing certain sites.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product."
"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"For the use cases we have, the solution is perfect."
"Most of our customers are using the load balancing feature and the verification feature is good as well, in my experience."
"If you need to share resources across a corporation, I would recommend this solution."
"It performs quite well."
"The stability of the solution is perfect."
"What I find most valuable about this solution is that it runs seamlessly."
"The solution's most valuable feature is its ease of use."
"It did what I needed it to do. It was easy to use."
 

Cons

"Technical support could be improved."
"Security enhancements could be made, and technical support could be improved."
"Citrix Gateway could improve the speed of the VPN. I sometimes have to wait for 10 to 15 minutes to get connected and other times when I am connected I have to abort, and reconnect."
"As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust."
"I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions."
"Its interface could be made a lot easier. It is very kludgy."
"We sometimes had issues after updates."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"There is room for improvement in stability."
"The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements."
 

Pricing and Cost Advice

"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"The price could be lower."
"The solution has a yearly licensing fee."
"Pricing is very high if you do a comparison with what is available in the market."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"It costs about 4,000 a year."
"Citrix is quite expensive."
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"There is a need to pay towards the licensing charges attached to the product. The product is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
What do you like most about Surfshark One?
The solution's most valuable feature is its ease of use.
What is your experience regarding pricing and costs for Surfshark One?
There is a need to pay towards the licensing charges attached to the product. The product is reasonably priced.
What needs improvement with Surfshark One?
The tool's performance is quite good till now, so I have no complaints about it. The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements. Th...
 

Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. Surfshark One and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.