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Citrix Gateway vs Surfshark One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Ranking in SSL VPN
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), Enterprise Infrastructure VPN (9th)
Surfshark One
Ranking in SSL VPN
14th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the SSL VPN category, the mindshare of Citrix Gateway is 11.6%, down from 14.4% compared to the previous year. The mindshare of Surfshark One is 3.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway11.6%
Surfshark One3.3%
Other85.1%
SSL VPN
 

Featured Reviews

PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.
WK
Head of Information Security at K2 Baseline Sdn Bhd
Offers ease of use and has an initial setup phase that is straightforward
The tool's performance is quite good till now, so I have no complaints about it. The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements. This may be because some websites don't accept VPN connections from non-VPN servers, so sometimes, users are blocked from accessing certain sites.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet."
"Its ease of use and how everybody can easily work through it are the most valuable features."
"It is easy to use and pretty smooth, and I didn't have any hiccups or issues with it."
"We haven't received any complaints or performance issues so far."
"Citrix Gateway offers an array of valuable features."
"Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured."
"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"The session monitoring capability is good."
"The solution's most valuable feature is its ease of use."
"It did what I needed it to do. It was easy to use."
 

Cons

"Tech support is not that great. Whenever an issue arises, it takes them time to respond and they do so via email."
"If the solution had a more advanced DNS, it would be an improvement."
"Lacks access through a mobile device."
"It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it."
"I'd like to see support for reverse proxy and more security features."
"We sometimes had issues after updates."
"The solution has unnecessary limitations."
"Citrix Gateway has a lot of limitations, cloud limitations as a starting point."
"The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements."
"There is room for improvement in stability."
 

Pricing and Cost Advice

"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"I believe the pricing is comparable to SaaS"
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"The price could be lower."
"Citrix is quite expensive."
"It is expensive and requires proper planning with strategy."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"It costs about 4,000 a year."
"There is a need to pay towards the licensing charges attached to the product. The product is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
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Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. Surfshark One and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.