Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."

"The load balancing and VPN features are most valuable. AAA authentication is also valuable."

"One feature that works really well is the SSL VPN. It's very easy to set up and you can go very granular with it. You can define what user groups get what kind of access and the management overhead is very low."

"Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."

"The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing."

"The solution was very easy to deploy."

"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."

"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."

"The GSLB feature allows us to move services between data centers. We can do this in either a planned or unplanned manner. We have experienced service provider outages at our primary data center and GSLB will kick in to automatically modify DNS records to point to a secondary data center (active/passive). We also make use of GeoIP information to point clients to the closest data center for accessing applications."

"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."

"The setup was not simple."

"The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though."

"The WAF component needs to be simplified so that it is easier to use."

"Technical support could be improved."

"The solution could be more secure."

"In every release - and it doesn't matter if it's a minor release or a major release - they keep moving things around and they keep changing the mechanism. So certain things can work in one version one way, and everything works really well, then when you upgrade it to the next version, it breaks everything because they have a new way of doing it."

"Maybe creating policies with simple regular expressions."

"Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not. Pricing should also be more readily available."

"The solution is undoubtedly very good, but it is expensive."

"Ninety day free trial makes it easy to try out this solution."

"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."

"Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market."

"It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."

"It all depends on the features that will be used and the number of accesses."

"We get value for money. Its price is fair. I don't think it is overpriced."

"Costly product and complicated licensing."