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Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 25, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Intelligent Traffic ...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th), Web Application Firewall (WAF) (10th)
 

Featured Reviews

reviewer982137 - PeerSpot reviewer
Manager IT Technical Teams / Organizational Consulting at a computer software company with 201-500 employees
It's a robust and proven solution that we've been working with for many years
Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now. One or two weeks is long enough to implement Citrix's core products. However, you have to set up all features and user parameters, which takes one or two months. We need about 30 people to deploy and maintain this solution.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."
"The load balancing is one of the most valuable features."
"The solution is very stable. We don't have any downtime or issues of that nature."
"We have good customer support."
"Helped us a lot with load balancing."
"Its flexibility, agility, and robustness are the most valuable. Its management and implementation are also quite easy."
"The web application firewall is one feature I found valuable in the solution."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"Provides resiliency for applications that reside on servers, as well as connectivity to remote applications."
 

Cons

"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."
"Technical support could be improved."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
"The reporting is not so good. They don't have an application to connect the logs."
"We would like the licensing model for this product to be improved, as it isn't currently very transparent. There isn't a standard package available, and each extra feature creates an additional cost."
"Deployment is complicated."
"I think there is always room for improvement in this type of solutions. For example, I think the GUI should be easy to understand."
"I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises."
"Mastering it requires significant learning and training due to its complexity."
 

Pricing and Cost Advice

Information not available
"We get value for money. Its price is fair. I don't think it is overpriced."
"I give the price of the solution a seven out of ten."
"It's not for startups or SOHO."
"I rate the pricing an eight out of ten since it is expensive."
"Ninety day free trial makes it easy to try out this solution."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"It is very pricey, but we get it. If you need the best, money shouldn't be a problem."
"The tool is cheap."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

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What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Comparisons

 

Also Known As

Citrix ITM
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Dataport, Bet365, VFLI, Rhode & Schwartz
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC). Updated: January 2026.
881,114 professionals have used our research since 2012.