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Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 25, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Intelligent Traffic ...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
106
Ranking in other categories
Application Delivery Controllers (ADC) (5th), Network Management Applications (17th), Web Application Firewall (WAF) (25th)
 

Featured Reviews

reviewer982137 - PeerSpot reviewer
Manager IT Technical Teams / Organizational Consulting at a computer software company with 201-500 employees
It's a robust and proven solution that we've been working with for many years
Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now. One or two weeks is long enough to implement Citrix's core products. However, you have to set up all features and user parameters, which takes one or two months. We need about 30 people to deploy and maintain this solution.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Citrix has robust and proven products."
"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."
"The solution is extremely stable."
"I find all of it to be valuable, because of the flexibility that is built into this product."
"Helped us a lot with load balancing."
"Citrix is a pretty robust and stable product."
"Citrix ADC is highly scalable; you can upgrade it and increase the bandwidth or add more security features, starting from the basic standard version up to the Platinum version."
"One of the most beneficial features for application delivery is its integration with Citrix Storefront, facilitating user logins and ensuring continuity during data center outages."
"For enterprise-level pricing, the cost isn't too high."
"Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms, and it is far more robust from an operational point of view as well."
 

Cons

"Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now."
"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."
"Technical support sometimes takes a little longer because of the multilevel ticket priority."
"There's nothing special with the solution in terms of protection and no notification if there's an issue, so Citrix Web App and API Protection does not have much use."
"The support on the ADCs isn't that great and there's a lot of work required with upgrading plant environments because of security vulnerabilities that come to light."
"When a new version comes out, sometimes, my existing configuration gets wiped out."
"ADC from Citrix has added functionalities from other products and the usability is very difficult for someone who is used to a simpler user interface, it's a little bit of a mess to use."
"Sometimes there are stability issues with certain releases."
"There are some drawbacks, such as using EUG for specific configurations. It could be improved."
"Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not. Pricing should also be more readily available."
 

Pricing and Cost Advice

Information not available
"Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market."
"There isn't much of a difference between the cost of Citrix and that of other similar solutions."
"Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third."
"The solution is undoubtedly very good, but it is expensive."
"We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
"For partners, NetScaler is not as expensive price-wise versus F5."
"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."
"I rate the pricing an eight out of ten since it is expensive."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise58
 

Questions from the Community

Ask a question
Earn 20 points
What advice do you have for others considering Citrix NetScaler?
Each product has its advantages, and combining certain features of F5 and NetScaler could be beneficial. I'd rate the solution eight out of ten.
What is your experience regarding pricing and costs for Citrix ADM?
Regarding pricing, educational institutes often receive better prices. In the context of virtualization, prices are increasing, affecting small to medium businesses in Israel.
What needs improvement with Citrix Web App and API Protection?
The configuration is complex, and only one or two people know how to assist when problems arise. It would be beneficial if F5 and NetScaler could be combined.
 

Also Known As

Citrix ITM
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Dataport, Bet365, VFLI, Rhode & Schwartz
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about F5, HAProxy, Radware and others in Application Delivery Controllers (ADC). Updated: July 2026.
908,800 professionals have used our research since 2012.