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Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

Citrix and NetScaler are both solutions in the Application Delivery Controllers (ADC) category. Additionally, 100% of Citrix users are willing to recommend the solution, compared to 91% of NetScaler users who would recommend it.
NetScaler
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91% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Citrix Intelligent Traffic Management [EOL] and NetScaler based on real PeerSpot user reviews.

Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC).

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To learn more, read our detailed Application Delivery Controllers (ADC) Report (Updated: April 2025).
Buyer's Guide
Application Delivery Controllers (ADC)
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Intelligent Traffic ...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (3rd), Web Application Firewall (WAF) (12th)
 

Featured Reviews

reviewer982137 - PeerSpot reviewer
It's a robust and proven solution that we've been working with for many years
Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now. One or two weeks is long enough to implement Citrix's core products. However, you have to set up all features and user parameters, which takes one or two months. We need about 30 people to deploy and maintain this solution.
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DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."
"The solution is extremely stable."
"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."
"The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment."
"Load balancing, cache redirection, content switching, all connected with traffic management."
"The GSLB feature allows us to move services between data centers. We can do this in either a planned or unplanned manner. We have experienced service provider outages at our primary data center and GSLB will kick in to automatically modify DNS records to point to a secondary data center (active/passive). We also make use of GeoIP information to point clients to the closest data center for accessing applications."
"High availability, performance, and security are the main pillars. It enhances the security for accessing the applications."
"From a security standpoint, It is a comprehensive solution in a single box."
"This solution allows the user to easily scale out application delivery, and provides secure remote access."
More NetScaler pros
 

Cons

"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."
"Manageability and adaptability can also be challenging for end customers."
"It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler."
"There is room for improvement regarding the pricing policy for Citrix offices."
"The technical support has room for improvement."
"Overall the price of Citrix ADC could be more competitive."
"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus."
More NetScaler cons
 

Pricing and Cost Advice

Information not available
"Ninety day free trial makes it easy to try out this solution."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"There isn't much of a difference between the cost of Citrix and that of other similar solutions."
"The solution is expensive compared to one of its competitors."
"The tool is cheap."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
"We are quite happy with price. It's not too high."
"Licensing is adequate. I wanted to have a more prominent license, but until I do they don't give enough support. The additional cost would be too much."
More NetScaler pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Educational Organization
15%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
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What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
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What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
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Comparisons

No data available
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Microsoft Azure Application Gateway vs NetScaler
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HAProxy vs NetScaler Logo
HAProxy vs NetScaler
Compared 11% of the time
Fortinet FortiADC vs NetScaler Logo
Fortinet FortiADC vs NetScaler
Compared 9% of the time
F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler Logo
F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler
Compared 8% of the time
VMWare Avi Load Balancer vs NetScaler Logo
VMWare Avi Load Balancer vs NetScaler
Compared 8% of the time
More NetScaler Competitors
 

Product Reports

Buyer's Guide
Application Delivery Controllers (ADC)
April 2025
Citrix Intelligent Traffic Management [EOL] reportDownload Citrix Intelligent Traffic Management [EOL] product report
Buyer's Guide
NetScaler
March 2025
NetScaler reportDownload NetScaler product report
 

Also Known As

Citrix ITM
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

With billions of real user measurements a day, from every corner of the internet, Citrix Intelligent Traffic Management monitors internet traffic issues in real time and automatically steers your traffic to avoid them.

Whether you host your applications and content on premises, in the cloud or in content delivery networks (CDNs), Citrix Intelligent Traffic Management allows you to globally load balance all traffic, dynamically optimizing the user experience and lowering service costs. Citrix uses real-time machine learning to direct user requests to the most suitable content source.

Citrix

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

NetScaler
 

Sample Customers

Dataport, Bet365, VFLI, Rhode & Schwartz
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Buyer's Guide
Application Delivery Controllers (ADC)
April 2025
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