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CloudAlly vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudAlly
Ranking in Cloud Backup
46th
Ranking in SaaS Backup
23rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
MSP Backup (10th)
Infrascale Backup & Disaste...
Ranking in Cloud Backup
15th
Ranking in SaaS Backup
8th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Backup and Recovery (17th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of CloudAlly is 0.8%, up from 0.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.4%
CloudAlly0.8%
Other97.8%
Cloud Backup
 

Featured Reviews

it_user550464 - PeerSpot reviewer
ICT Officer at a financial services firm with 1,001-5,000 employees
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user-friendly interface of CloudAlly significantly enhances data protection."
"Definitely an impressive ROI because the app is inexpensive and saves us time, headaches plus slow computer devices that could be jammed with huge data."
"With this solution, its remarkable to see that ease of use means ease of use."
"CloudAlly provides a unique solution for every major email application."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"The initial setup was straightforward and we received support from the manufacturer."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
"The most valuable feature of this solution is that it is simple to use."
"If you want something that works and is reliable, here it is."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The experience that we have had with this product is generally good."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
 

Cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"User interface and navigation are also not that good."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
 

Pricing and Cost Advice

Information not available
"I appreciate their pricing. We went for this solution for its pricing."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"Our licensing fees are billed every four months."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Outsourcing Company
10%
Legal Firm
8%
Computer Software Company
8%
Construction Company
13%
Healthcare Company
12%
Outsourcing Company
12%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about CloudAlly vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.