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Comodo MDR vs Fidelis Elevate comparison

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Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Comodo MDR
Average Rating
10.0
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Managed Detection and Response (MDR) (38th)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (60th), Threat Deception Platforms (10th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (23rd), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (36th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Navin Mohinani - PeerSpot reviewer
CEO at Forte IT Solutions
Have faced integration challenges but continue to benefit from strong security and proactive response features
The biggest advantage of the product, as I see it as a reseller, is its security and reporting. The automated incident response feature in Comodo MDR works fantastic. When customers install custom tailor-made software which is not recognized by Comodo MDR endpoint detection response tool, it runs in an isolated environment, virtual environment, sandbox environment. If it determines that this software is not secure, not verified, or not approved by system admin, it blocks the software immediately. The software will not run, and it sends a report to the admin email instantly. If there is any issue with the software or if any incident such as a malware attack or ransomware attack is happening, or something is trying to make changes to the system files, it immediately blocks the software tool and reports back to the admin. As a reseller partner and secondary admin for the customers, my team and I directly receive a mail, and we take control of that machine. It even blocks complete network access to that machine. On the hardware side, if there is a hard disk full or RAM 90% usage or CPU 90% usage or any of these incidents, we set up an alert notification option for it. The moment these incidents occur, it sends an alert so we can recommend customers upgrade their hardware or check if there is any malfunctioning software consuming too much RAM and CPU. This incident response use case helps us keep customer machines' performance to the maximum. The 24/7 monitoring capability supports a lot in contributing to our cybersecurity strategy. It is very much compatible with our goal.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"The behavior-based detection feature is valuable."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"Cortex XDR is stable, offering high quality and reliable performance."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"One of the most valuable features is its around-the-clock, 365-day-a-year online technical support."
"The product is fairly new compared to others like Trend Micro or Symantec. However, it offers sophisticated features, especially in scanning and analyzing activities on workstations or servers. It can prevent malicious operations from spreading to other applications or the network. This feature is particularly effective because it operates at the IO level, unlike behavior or signature analysis used by other products. It contains threats and alerts administrators about whether they are false positives or real threats that need immediate action or support recommendations."
"The automated incident response feature in Comodo MDR works fantastic; when customers install custom tailor-made software which is not recognized by Comodo MDR, it runs in an isolated environment, and if it determines the software is not secure, it blocks it immediately and sends a report to the admin."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
 

Cons

"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"There's room for improvement with Mac device installations, which can be challenging."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"I would like to see them include NDR (Network Detection Response)."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"I think having a higher level of MDR would be beneficial, although it's quite expensive. This would involve not just monitoring the network but also taking actions to stop and detect threats. We haven't implemented this yet, but we're considering it for our organization's plans."
"They should consider adopting the desktop version as a solution."
"Users pay $60 per user per year, and in case there is an issue, support tickets take nearly three days or sometimes even more for a clear resolution or an answer."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The reports in the endpoint area of Elevate can be improved."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is an expensive solution."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It is "expensive" and flexible."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"This is an expensive solution."
"The tool's price is moderate."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The pricing falls within the moderate range."
"The tool's pricing is high compared to other products. If you want to target a certain quantity, it should provide discounts to enterprises."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"It's quite expensive but we can customize it to reduce the price."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
No data available
Manufacturing Company
12%
Financial Services Firm
12%
Comms Service Provider
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
No data available
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Comodo MDR?
The tool's pricing is high compared to other products. If you want to target a certain quantity, it should provide di...
What needs improvement with Comodo MDR?
Areas for improvement are mainly on the software side. They are trying to integrate some functionalities, but their A...
What is your primary use case for Comodo MDR?
The major use case for the product is mainly for endpoint security and endpoint management.
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Comodo Managed Detection and Response
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
First Midwest Bank
Find out what your peers are saying about Comodo MDR vs. Fidelis Elevate and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.