Comodo RMM vs ConnectWise Automate comparison

Xcitium and ConnectWise are both solutions in the Remote Monitoring and Management (RMM) category. Xcitium is ranked #16, while ConnectWise is ranked #10. Xcitium holds a 2.0% mindshare in RMM, compared to ConnectWise’s 6.5% mindshare. Additionally, 100% of Xcitium users are willing to recommend the solution, compared to 85% of ConnectWise users who would recommend it.

Comodo RMM

Read 3 Comodo RMM reviews

465 Views
465 Comparison Views

100% willing to recommend

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,697 Views
1,137 Comparison Views

85% willing to recommend

Comodo RMM

ConnectWise Automate

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

ConnectWise Automate and Comodo RMM compete in the remote monitoring and management sector for businesses. ConnectWise Automate seems to have the upper hand due to its automation features, although Comodo RMM is notable for its affordability and security tools.

Features: ConnectWise Automate is strong in scripting capabilities, automation tools, and integration options suitable for complex IT environments. Comodo RMM provides integrated security features such as antivirus and threat detection, which attract companies focused on security within basic management needs.

Ease of Deployment and Customer Service: ConnectWise Automate involves a more extensive deployment process with detailed documentation and technical support, requiring more training. Comodo RMM has a quicker setup process and efficient customer support, offering a streamlined experience for teams without bandwidth for extensive training.

Pricing and ROI: ConnectWise Automate has higher initial costs but provides excellent ROI for businesses using its full capabilities. Comodo RMM is cost-effective with lower setup costs, delivering good ROI, especially for smaller businesses or those focusing on cost containment and integrated security features.

To learn more, read our detailed Comodo RMM vs. ConnectWise Automate Report (Updated: March 2026).

Buyer's Guide

Comodo RMM vs. ConnectWise Automate

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

16th

Average Rating

8.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ConnectWise Automate

Ranking in Remote Monitoring and Management (RMM)

10th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 2.0%, up from 2.0% compared to the previous year. The mindshare of ConnectWise Automate is 6.5%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
ConnectWise Automate	6.5%
Comodo RMM	2.0%
Other	91.5%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer2282268

Owner with 10,001+ employees

The solution has good features like security antivirus and the ability to use other applications on one dashboard

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

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Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"We like the auto containment feature."

"The implementation is nice and easy."

"Remote monitoring allows the organization to react more quickly to emergencies, particularly offline devices/locations."

"A good automated scripts feature."

"It is very scalable."

"This product saves us a lot of time and increases our efficiency."

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"Maybe they could improve the capability to be multi-tenant."

"It allows us to manage all client requests, jobs and invoicing."

More ConnectWise Automate pros

Cons

"They should integrate email security in the same solution."

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"Reliability: Open a computer window new screen and it's slow."

"Because of the vast number of features, the software is difficult to navigate."

More ConnectWise Automate cons

Pricing and Cost Advice

Information not available

"Pricing and licensing are reasonable."

"I believe Automate is available for around $2."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

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Top Industries

By visitors reading reviews

No data available

Performing Arts

10%

Computer Software Company

Healthcare Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

Comparisons

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Compared 18% of the time

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N-able N-sight Remote Monitoring & Management vs Comodo RMM

Compared 14% of the time

Kaseya VSA vs Comodo RMM

Compared 12% of the time

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Kaseya VSA vs ConnectWise Automate

Compared 26% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 15% of the time

Atera vs ConnectWise Automate

Compared 8% of the time

NinjaOne vs ConnectWise Automate

Compared 8% of the time

N-able N-sight Remote Monitoring & Management vs ConnectWise Automate

Compared 7% of the time

More ConnectWise Automate Competitors

Product Reports

Buyer's Guide

Remote Monitoring and Management (RMM)

February 2026

Download Comodo RMM product report

Buyer's Guide

ConnectWise Automate

March 2026

Download ConnectWise Automate product report

Also Known As

No data available

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

Overview

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

Xcitium

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Sample Customers

76BITS, Aquaflam, Convey2Web

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

Buyer's Guide

Comodo RMM vs. ConnectWise Automate

March 2026

Free Report: Comodo RMM vs. ConnectWise Automate

Find out what your peers are saying about Comodo RMM vs. ConnectWise Automate and other solutions. Updated: March 2026.

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