Comodo RMM vs NinjaOne comparison

Xcitium and NinjaOne are both solutions in the Remote Monitoring and Management (RMM) category. Xcitium is ranked #15, while NinjaOne is ranked #1 with an average rating of 8.4. Xcitium holds a 1.9% mindshare in RMM, compared to NinjaOne’s 11.4% mindshare. Additionally, 100% of Xcitium users are willing to recommend the solution, compared to 95% of NinjaOne users who would recommend it.

Comodo RMM

Read 3 Comodo RMM reviews

425 Views
425 Comparison Views

100% willing to recommend

NinjaOne

Read 22 NinjaOne reviews

8,000 Views
2,160 Comparison Views

95% willing to recommend

Comodo RMM

NinjaOne

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

Comodo RMM and NinjaOne compete in the remote monitoring and management space. NinjaOne holds an advantage with its enriched features and intuitive use, though Comodo RMM captures attention with cost-effectiveness appealing to budget-savvy clients.

Features: Comodo RMM offers strong security integrations, essential remote access, and efficient support, being ideal for security-focused organizations. NinjaOne provides extensive automation tools, versatile integration, and comprehensive performance monitoring, enhancing workflow and operational management.

Ease of Deployment and Customer Service: Comodo RMM facilitates direct deployment with efficient support, suited for quick implementations. NinjaOne ensures a smooth, user-friendly deployment backed by a responsive support team, praised for their exemplary service experience.

Pricing and ROI: Comodo RMM presents a cost-effective solution with a significant ROI through responsive support and basic functionalities, appealing to budget-limited companies. NinjaOne requires a higher initial investment offset by a robust ROI, attributing to its advanced features and heightened productivity benefits.

To learn more, read our detailed Comodo RMM vs. NinjaOne Report (Updated: December 2025).

Buyer's Guide

Comodo RMM vs. NinjaOne

December 2025

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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

15th

Average Rating

8.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Remote Monitoring and Management (RMM)

1st

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (22nd), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (12th), Vulnerability Management (29th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Patch Management (6th), MSP Backup (2nd), Unified Endpoint Management (UEM) (7th)

Mindshare comparison

As of February 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 1.9%, down from 2.1% compared to the previous year. The mindshare of NinjaOne is 11.4%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
NinjaOne	11.4%
Comodo RMM	1.9%
Other	86.7%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer2282268

Owner

The solution has good features like security antivirus and the ability to use other applications on one dashboard

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"We like the auto containment feature."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"Good at managing updates and for remote support."

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."

"The software's automation tools have solved critical deployment problems for small businesses."

"The tool's most valuable feature is third-party application updates."

"The installation is easy, it only took two minutes."

More NinjaOne pros

Cons

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"They should integrate email security in the same solution."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The solution could improve by optimizing the internet connection being used."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"I would like to see more scripts for PowerShell commands."

"The NinjaOne distribution server is highly dependent on an active directory."

"NinjaOne's reporting module is cumbersome."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"NinjaOne's dashboard could be easier to use."

More NinjaOne cons

Pricing and Cost Advice

Information not available

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We got a pretty good deal. It was fairly affordable."

"The product's pricing depends on the number of PCs or devices."

"NinjaRMM uses a subscription model."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"Its pricing is great."

"The pricing is reasonable and cheaper than ConnectWise."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

See all answers

What needs improvement with NinjaOne?

One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.

See all answers

Comparisons

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Compared 18% of the time

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Compared 14% of the time

ConnectWise Automate vs Comodo RMM

Compared 11% of the time

N-able N-sight Remote Monitoring & Management vs Comodo RMM

Compared 11% of the time

Pulseway vs Comodo RMM

Compared 11% of the time

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Compared 6% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 5% of the time

N-able N-central vs NinjaOne

Compared 5% of the time

Tanium vs NinjaOne

Compared 4% of the time

Microsoft Intune vs NinjaOne

Compared 4% of the time

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Product Reports

Buyer's Guide

Remote Monitoring and Management (RMM)

January 2026

Download Comodo RMM product report

Buyer's Guide

NinjaOne

January 2026

Download NinjaOne product report

Overview

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

Xcitium

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

76BITS, Aquaflam, Convey2Web

Status Pros, Mitchell and Company

Buyer's Guide

Comodo RMM vs. NinjaOne

December 2025

Free Report: Comodo RMM vs. NinjaOne

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