Comodo RMM vs NinjaOne comparison

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Comodo RMM

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Executive SummaryUpdated on Jan 2, 2025

Comodo RMM and NinjaOne compete in the remote monitoring and management space. NinjaOne holds an advantage with its enriched features and intuitive use, though Comodo RMM captures attention with cost-effectiveness appealing to budget-savvy clients.

Features: Comodo RMM offers strong security integrations, essential remote access, and efficient support, being ideal for security-focused organizations. NinjaOne provides extensive automation tools, versatile integration, and comprehensive performance monitoring, enhancing workflow and operational management.

Ease of Deployment and Customer Service: Comodo RMM facilitates direct deployment with efficient support, suited for quick implementations. NinjaOne ensures a smooth, user-friendly deployment backed by a responsive support team, praised for their exemplary service experience.

Pricing and ROI: Comodo RMM presents a cost-effective solution with a significant ROI through responsive support and basic functionalities, appealing to budget-limited companies. NinjaOne requires a higher initial investment offset by a robust ROI, attributing to its advanced features and heightened productivity benefits.

To learn more, read our detailed Comodo RMM vs. NinjaOne Report (Updated: September 2026).

Comodo RMM vs. NinjaOne

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Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

16th

Average Rating

8.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Remote Monitoring and Management (RMM)

1st

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (6th), Network Monitoring Software (11th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (21st), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (7th), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (2nd)

Mindshare comparison

As of September 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 2.8%, up from 1.2% compared to the previous year. The mindshare of NinjaOne is 10.0%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
NinjaOne	10.0%
Comodo RMM	2.8%
Other	87.2%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer2282268

Owner with 10,001+ employees

The solution has good features like security antivirus and the ability to use other applications on one dashboard

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support is fabulous."

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

"We like the auto containment feature."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"Good at managing updates and for remote support."

"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."

"The installation is easy, it only took two minutes."

"The most valuable feature we have found currently is probably patch management."

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."

"The software's automation tools have solved critical deployment problems for small businesses."

"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."

"It just works as advertised and serves the purpose for which we got it."

More NinjaOne pros

Cons

"They should integrate email security in the same solution."

"The solution needs further integration with other software tools like a CRM and other accounting tools."

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"The ticketing system in NinjaOne is not the best."

"I want NinjaOne to improve the reports."

"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."

"The one feature that I believe needs improvement is the software patching."

"Customer support is active and proactive, but not reachable 24/7, which is an issue."

"I would like to see more scripts for PowerShell commands."

"The graphical user interface could be improved."

"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."

More NinjaOne cons

Pricing and Cost Advice

Information not available

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"Its pricing is great."

"NinjaRMM uses a subscription model."

"The pricing is reasonable and cheaper than ConnectWise."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

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913,806 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Comms Service Provider

10%

Manufacturing Company

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

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What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

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What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

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What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...

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Comparisons

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N-able N-central vs Comodo RMM

Compared 9% of the time

ConnectWise Automate vs Comodo RMM

Compared 6% of the time

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Compared 3% of the time

Tanium vs NinjaOne

Compared 3% of the time

WhatsUp Gold vs NinjaOne

Compared 2% of the time

Kaseya 365 vs NinjaOne

Compared 2% of the time

N-able N-central vs NinjaOne

Compared 2% of the time

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Product Reports

Remote Monitoring and Management (RMM)

Download Comodo RMM product report

Download NinjaOne product report

Overview

Comodo RMM is a versatile remote monitoring and management tool designed to streamline IT operations for service providers by delivering robust remote maintenance capabilities.

It offers a comprehensive platform that allows IT professionals to manage, monitor, and secure devices from a single console. This enhances efficiency and reduces downtime, facilitating proactive maintenance and improved client satisfaction. The platform's flexibility allows it to adapt to different IT environments, providing tools to simplify complex processes and support strategic IT initiatives.

What are the key features of Comodo RMM?

Remote Access: Enables seamless control and troubleshooting for devices across any location.
Patch Management: Automates the deployment of essential security updates to keep systems protected.
Monitoring and Alerts: Delivers real-time alerts on network health to prevent potential issues.
Antivirus Management: Integrates with antivirus solutions to provide comprehensive security.
Reporting and Analytics: Offers detailed insights to help track performance and identify areas for improvement.

What benefits and ROI can users expect from Comodo RMM?

Cost Efficiency: Reduces IT overhead through automation and streamlined management.
Improved Security: Protects IT infrastructure with automated updates and antivirus integration.
Time Savings: Allows IT teams to focus on strategic tasks instead of repetitive maintenance.
Enhanced Client Satisfaction: Increases reliability and performance of client systems, boosting service levels.
Scalability: Supports growing businesses by adapting to increasing IT demands effortlessly.

In industries like healthcare and finance, Comodo RMM assists in maintaining high security by ensuring devices are always updated and compliant with industry standards. Its remote capabilities support industries with distributed workforces, making it crucial for managing diverse IT infrastructures efficiently.

Xcitium

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

76BITS, Aquaflam, Convey2Web

Status Pros, Mitchell and Company

Comodo RMM vs. NinjaOne