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Conga Contract Lifecycle Management (CLM) vs Ironclad comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Conga Contract Lifecycle Ma...
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Product Configuration and Quoting (1st), Contract Management Software (1st)
Ironclad
Average Rating
8.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
eSignature (Electronic Signature) (9th), Contract Management Software (3rd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
Stephane Muller - PeerSpot reviewer
Senior Manager, Contract Management Team at Amadeus
Automated NDA workflows have streamlined contract drafting and approvals for my team
The best features Ironclad offers are that it is very easy to use and very easy to customize; you do not need to be a developer to customize it and to create your own workflows. When I say it is easy to customize, I mean creating the questions and creating the conditions in the template. For example, if you have different businesses and depending on the type of business, you want to customize a document such as an NDA, it is quite easy to do it by yourself inside Ironclad. Ironclad has impacted my organization positively because it is more efficient, allowing us to spend less time on easy tasks and therefore spend more time on more complex tasks. I would estimate 15 to 20% time saved on our side indicates the efficiency gains.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AA brings a lot of benefits for our organization in a number of different ways."
"Tasks or activities that were taking almost six hours a day have been reduced drastically to 30 minutes, which saves time as well as business costs."
"The most valuable feature is the ease of use. It's very user-friendly."
"Since we can register multiple bot runners in one control room, and we can easily monitor and re-run bots when necessary, it is convenient for me."
"The ability to find objects easily through the 'Capture' option saves your time most significantly."
"We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day."
"What Automation Anywhere is offering is amazing from a back-end office accounting standpoint."
"It an easy, simple, and user-friendly tool that can be accessed through the mobile application as well."
"Overall, Conga Contract Lifecycle Management (CLM) has increased operational efficiency, improved contract turnaround times, and provided greater control over the contract lifecycle."
"The clarity and smooth process provided by Conga Contract Lifecycle Management (CLM) have greatly impacted my team and business."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by making the contract lifecycle easier for customers when quotes get created."
"After they shifted from manual work to automation, their sales, business, and revenue have all increased."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by significantly decreasing the time required for generating contracts and agreements for customers."
"The overall process of contract review, which used to take at least two weeks, has reduced to a couple of days now, including all the communications and internal discussions, representing a huge improvement."
"Since we have pre-approved templates and standard clauses in Conga Contract Lifecycle Management (CLM), we can use them wherever we want, and it provides very faster contract creation with reduced legal risk."
"The automation and document generation in Conga Contract Lifecycle Management (CLM) have made things easier for my team, saving time and reducing errors."
"The best features Ironclad offers are that it is very easy to use and very easy to customize; you do not need to be a developer to customize it and to create your own workflows."
 

Cons

"Automation Anywhere is troublesome for some people because of the way it is organized."
"IQ Bot should have an easier way to tag the document's source after extracting information from the document. (Which group does the document or a transaction belong to)."
"MetaBots and Control Room may have some room for improvement."
"At some places, the if-else statements become so confusing so, at that place, they can change the UI for better understanding. Apart from this I liked this tool and would like to continue working on this."
"As of now IQ Bot only takes/fetches the record of the places that we have marked. e.g. Invoices fields that are dynamic in nature are very difficult to fetch the data from the scan copy. If this feature gets added, it will save a lot of time for developers."
"Our current version needs drag and drop, but that should be in the next release."
"The IQ Bot could use improvement."
"The control room itself is easy to use. One area that could potentially be improved is adding additional widget capability within the main dashboard in the control room itself."
"Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates success without generating a document, requiring us to check the logs."
"Sometimes I feel that the generation of templates in Conga Contract Lifecycle Management (CLM) is slow or it breaks somewhere."
"Sometimes their support is not very efficient."
"One challenge is the initial setup and configuration, especially for complex workflows and approval hierarchies."
"They are somewhat reliable, but they are not completely reliable."
"I believe Conga Contract Lifecycle Management (CLM) should improve by including e-sign directly in the CLM without a third-party integration."
"Conga Contract Lifecycle Management (CLM) can be improved because, as it is a managed package, it has certain restrictions."
"I would tell others looking into using Conga Contract Lifecycle Management (CLM) that it is useful, but the licenses are a bit expensive compared to the other contract lifecycle managements in the market."
"Ironclad can be improved by integrating with artificial intelligence; it does already, but it is not really useful at the moment as it has many bugs and a lot of inaccuracy."
 

Pricing and Cost Advice

"We would like them to change the license model of charging per bot."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"Yearly, our licensing costs are about $90,000 to $100,000. There will be additional licensing costs when we add more Bot Runners to our infrastructure."
"I've seen the price vary by whether the client is going to scale and adopt a tool."
"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."
"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."
"The cost can be reduced a little for users."
"Roughly, as of today, it is around $250,000 annually."
Information not available
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
10%
Manufacturing Company
13%
Computer Software Company
12%
Legal Firm
11%
Outsourcing Company
7%
Manufacturing Company
13%
Healthcare Company
11%
Construction Company
9%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise25
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Regarding pricing, it is a little bit higher, but when we go for bulk purchase, we do receive some discounts.
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates ...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) is generating documents, so once we click on a button,...
What is your experience regarding pricing and costs for Ironclad?
My experience with pricing, setup cost, and licensing was acceptable.
What needs improvement with Ironclad?
Ironclad can be improved by integrating with artificial intelligence; it does already, but it is not really useful at...
What is your primary use case for Ironclad?
My main use case for Ironclad is drafting contracts, creating the first version of the contract, validating, approvin...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Branch