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Conga Sign vs DocuSign comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Conga Sign improves ROI through digital document handling, reducing turnaround time and enhancing workflow efficiency with automatic reminders.
Sentiment score
4.5
DocuSign enhances efficiency with significant cost and time savings, notably during periods of high contract volumes and remote work.
It also helps increase our business as we get signatures from concerned parties easily and quickly.
Data Engineer at Samsara
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
Sr con at a retailer with 1-10 employees
In terms of working hours, the time saved per contract is significant.
Senior Consultant at a consultancy with 51-200 employees
I've seen cost savings since setting up my sister team, as they no longer need to print documents or sign manually.
Program Caseworker at a performing arts with 51-200 employees
 

Customer Service

Sentiment score
6.3
Conga Sign provides 24/7 customer service resolving issues quickly, though nontechnical users may experience challenges in response time.
Sentiment score
3.2
DocuSign customer service receives mixed reviews, with praise for responsiveness and criticism for inadequate assistance and miscommunication.
They are very proactive and active 24/7.
Data Engineer at Samsara
If we raise any issue, we get immediate resolution.
Sr con at a retailer with 1-10 employees
 

Scalability Issues

Sentiment score
7.7
Conga Sign is scalable and user-friendly but faces challenges on public websites and whitelisting, prompting alternatives consideration.
Sentiment score
5.4
DocuSign is praised for scalability, supporting large teams globally, and effectively managing diverse workloads across departments and environments.
Conga Sign's scalability is impressive as it can handle my organization's growth, especially the increased volume of documents.
Data Engineer at Samsara
In terms of workflow scalability, we have seen it reach paramount levels.
Senior Consultant at a consultancy with 51-200 employees
 

Stability Issues

Sentiment score
8.0
Conga Sign is stable, reliable, and efficient, with minor bugs, infrequent maintenance, and user satisfaction despite firewall issues.
Sentiment score
8.0
DocuSign is highly rated for its stability, performance consistency, and reliable access, with no crashes or downtime reported.
I've never noticed any crashes, downtimes, or performance issues with DocuSign.
Program Caseworker at a performing arts with 51-200 employees
 

Room For Improvement

Conga Sign needs better integration, documentation, support, UI updates, multilingual support, and improved features for non-technical users.
DocuSign needs interface simplification, lower pricing, better support, enhanced security, improved integrations, and more training resources for users.
If it were possible to send multiple documents for signatures immediately as a batch without having a user interface, that would be useful.
Sr con at a retailer with 1-10 employees
Different languages would be a needed improvement.
Senior at a financial services firm with 51-200 employees
Sometimes we require sending multiple documents for signatures, which is still not supported.
Data Engineer at Samsara
To someone implementing DocuSign, I would recommend improving email security and DLP policies to ensure that your organization is protected from phishing with DocuSign.
Soc Analyst at Payatu
The preview looks different from what I see during editing.
Program Caseworker at a performing arts with 51-200 employees
I think if there were some more videos or on-demand training that show the additional features of DocuSign, that would be helpful.
Manager, Supply Chain at a manufacturing company with 51-200 employees
 

Setup Cost

Enterprise buyers find Conga Sign's pricing competitive but express desire for a price reduction, especially for small enterprises.
DocuSign's pricing is seen as expensive yet valuable, with affordability challenges, especially in Nigeria, needing localized models.
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
Senior at a financial services firm with 51-200 employees
My experience with pricing, setup cost, and licensing is that this tool is very cost-effective.
Data Engineer at Samsara
I think Conga charges around $1 for one signature, but I am not exactly familiar with the cost for Conga Sign.
Sr con at a retailer with 1-10 employees
 

Valuable Features

Conga Sign simplifies Salesforce integration with easy document generation, secure access, and immediate alerts to enhance business efficiency.
DocuSign streamlines signatures, boosts approval times, integrates with SaaS tools, and enhances efficiency with secure, scalable digital solutions.
It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
Data Engineer at Samsara
Conga Sign is mainly used for signing documents from the customer side and the business side, providing a digital signature solution that is easy to configure, set up, and debug.
Sr con at a retailer with 1-10 employees
Conga Sign has positively impacted my organization by eliminating a lot of overhead, and we could move our applications.
Senior at a financial services firm with 51-200 employees
The security aspect in DocuSign is important since we work with individuals and their personal identifiable information, so we value that it's a secure site.
Program Caseworker at a performing arts with 51-200 employees
The DocuSign CLM platform can be directly integrated with the DocuSign e-signature platform, which enables documents or contracts to be e-signed by vendors.
Senior Consultant at a consultancy with 51-200 employees
DocuSign has impacted my organization significantly, as we are using it on a day-to-day basis, so everything that is coming up is signed using DocuSign.
Senior Dev Ops Engineer at 11 East Capital
 

Categories and Ranking

Conga Sign
Ranking in eSignature (Electronic Signature)
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
DocuSign
Ranking in eSignature (Electronic Signature)
1st
Average Rating
8.4
Reviews Sentiment
5.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the eSignature (Electronic Signature) category, the mindshare of Conga Sign is 2.7%, up from 1.0% compared to the previous year. The mindshare of DocuSign is 12.3%, down from 28.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
DocuSign12.3%
Conga Sign2.7%
Other85.0%
eSignature (Electronic Signature)
 

Featured Reviews

Priya Maria - PeerSpot reviewer
Data Engineer at Samsara
Digital signing has accelerated contract closures and supports fast tracking of multi-party deals
The best features Conga Sign offers include agreements being sent digitally, which reduces the time to get printed documents. I have the option to forward to a relevant party where I might not be the correct person. It reduces turnaround time. Taking signatures from multiple stakeholders can be done digitally. I find all the features very excellent and helpful, and they make the signing process efficient. I also love Conga Sign's Salesforce integration as it provides document tracking, which is great. I really appreciate the point and click interface, which does not require user training from our side. The signing process is also very easy and fast for the end-user, which makes the quoting cycle relatively quicker. It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
AshishKumar13 - PeerSpot reviewer
Senior Consultant at a consultancy with 51-200 employees
Advanced management and seamless integration improve document workflows
The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
15%
Construction Company
14%
Healthcare Company
10%
Financial Services Firm
15%
Computer Software Company
8%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What needs improvement with Conga Sign?
Sometimes we require sending multiple documents for signatures, which is still not supported. This could be improved. I would like to add that some businesses still do not consider digital signing ...
What is your primary use case for Conga Sign?
My main use case for Conga Sign is gathering customers' signatures on the final document. Capturing digital signatures is relatively easy compared to correcting signatures manually on printed docum...
What advice do you have for others considering Conga Sign?
My advice for others looking into using Conga Sign is that it is well suited for most clients who have trust in digital signatures and want to reduce turnaround. However, there are still some clien...
What is your experience regarding pricing and costs for DocuSign eSignature?
Our IT team handles all pricing aspects, including setup and licensing costs for DocuSign, so I don't have information about these details.
What needs improvement with DocuSign eSignature?
The biggest friction point I've hit with DocuSign is that I would like to get more training on it; there may be other features that would be helpful to me. I think if there were some more videos or...
What is your primary use case for DocuSign eSignature?
My main use case for DocuSign is approving documents and routing them through for approval. When I open DocuSign, typically the first thing I'm doing is uploading a document and then assigning appr...
 

Comparisons

 

Also Known As

No data available
DocuSign eSignature, CoSign, DocuSign eNotary
 

Overview

 

Sample Customers

Oodle Car Finance, InZone Industries, Allianz Care, Brightpearl
Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Find out what your peers are saying about Conga Sign vs. DocuSign and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.