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Conga Sign vs DocuSign comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Sign
Ranking in eSignature (Electronic Signature)
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
DocuSign
Ranking in eSignature (Electronic Signature)
1st
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the eSignature (Electronic Signature) category, the mindshare of Conga Sign is 1.0%, down from 2.5% compared to the previous year. The mindshare of DocuSign is 27.4%, down from 29.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature)
 

Featured Reviews

Samy Saied - PeerSpot reviewer
Advanced functionalities have allowed us to streamline our document management processes
The most valuable feature is Conga’s advanced set of functionalities, which have developed over time, especially from Salesforce Classic to Lightning. Features like Conga Sign and enhancing documentation for business users have significantly improved our processes. It also provides flexibility, allowing for easy interaction with just a click of a button.
AshishKumar13 - PeerSpot reviewer
Advanced management and seamless integration improve document workflows
The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Conga Sign is its tight integration with the Salesforce ecosystem."
"The most valuable feature is Conga’s advanced set of functionalities, which have developed over time, especially from Salesforce Classic to Lightning."
"The solution allows you to create a code for securing documents and provides various permissions, such as signature only, view only, and read-only."
"It integrates seamlessly with Conga Composer, making it simpler than if we had to connect Conga with DocuSign."
"Customers can use Conga Sign to drag and drop their signatures on documents."
"The solution's most valuable feature in terms of configuration is the Write Back functionality."
"This speeds up the sign-off process."
"DocuSign is easy to use. I also like the document tracking features."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"You can customize how you want to use the solution."
"Very convenient, saves dealing with hard copies of documents."
"The solution is reasonably priced."
"The most valuable feature of DocuSign is its ability to save time."
"We can structure the signature."
 

Cons

"There is room for improvement in ensuring data residency compliance, as some clients express concerns about data processing transitioning to other servers."
"The solution accepts only a few data types and not all data types."
"I would like to see better initial setup assistance and improved documentation, which would make it easier for new users to understand and configure the solution."
"The documentation for Conga Sign could be improved."
"The integration of Conga Sign with Conga Composer could be better."
"Sometimes, the tool creates an issue, and we have to go to the Conga Sign setup and reconnect it again."
"If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved."
"There are sometimes delays in user communication."
"DocuSign's mobile application could be better. It has some compatibility issues."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"I would like for this solution to send me a copy of the signed document automatically."
"I could always use better security around the solution."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"We'd like to have some integration with some of our IT services."
 

Pricing and Cost Advice

Information not available
"The tool is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Government
9%
Computer Software Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Conga Sign?
If there was the ability to have some kind of warning or alert for sales reps, indicating that a contract is already out for signature before they send a second one, it would greatly reduce confusi...
What is your primary use case for Conga Sign?
We primarily use Conga Sign through our Salesforce integration when we send out contracts for sales. A small percentage, about one percent of our usage, is for internal purposes where we send docum...
What advice do you have for others considering Conga Sign?
I would recommend Conga Sign, especially for mid to small-sized organizations. If a company works around the firewall blocking issue, it is scalable and great to have both the composer and e-signat...
What is your experience regarding pricing and costs for DocuSign eSignature?
The pricing is almost reasonable. It depends on what features we are using. The e-signature and CLM pricing is almost reasonable, though not perfectly reasonable.
What needs improvement with DocuSign eSignature?
The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templat...
 

Comparisons

No data available
 

Also Known As

No data available
DocuSign eSignature, CoSign, DocuSign eNotary
 

Overview

 

Sample Customers

Oodle Car Finance, InZone Industries, Allianz Care, Brightpearl
Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Find out what your peers are saying about Conga Sign vs. DocuSign and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.