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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Customers can drag and drop their signatures on documents using Conga Sign.
Conga Sign's Write Back functionality is highly valued for its configuration capabilities.
Integration with Conga Composer is seamless, enhancing its usability over alternatives like DocuSign.
The advanced functionalities of Conga, especially transitioning from Salesforce Classic to Lightning, add significant value.
Conga Sign has shown a return on investment by aligning customer experiences and accelerating the process of getting purchase agreements to customers.

CONS

Conga Sign sometimes creates issues requiring a setup reconnection.
It accepts only a few data types and not all data types.
Documentation for Conga Sign could be improved.
There are concerns about data residency compliance due to processing on other servers.
Integration with other third-party products is sluggish.
 

Conga Sign Pros review quotes

Pathan Imroz - PeerSpot reviewer
Consultant at McKesson
Jul 10, 2026
The biggest advantage of Conga Sign is the ease of use; it is very simple and the interface is very good.
TG
Software Engineer at a tech vendor with 10,001+ employees
Jun 18, 2026
Many businesses have saved their money and time on digital signatures using Conga Sign.
Priya Maria - PeerSpot reviewer
Data Engineer at Samsara
Feb 16, 2026
I find all the features very excellent and helpful, and they make the signing process efficient.
Learn what your peers think about Conga Sign. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,834 professionals have used our research since 2012.
reviewer2765337 - PeerSpot reviewer
Sr con at a retailer with 1-10 employees
Oct 16, 2025
Conga Sign has positively impacted my organization as it is a crucial part of many projects, and in fact, we use Conga Sign in most of our projects directly.
reviewer2784516 - PeerSpot reviewer
Senior at a financial services firm with 51-200 employees
Dec 3, 2025
Conga Sign has positively impacted my organization by eliminating a lot of overhead, and we could move our applications.
Samy Saied - PeerSpot reviewer
Delivery Director at Slalom
Nov 11, 2024
The most valuable feature is Conga’s advanced set of functionalities, which have developed over time, especially from Salesforce Classic to Lightning.
Chris Leszka - PeerSpot reviewer
Director at Informa
Feb 12, 2025
The setup is user-friendly, allowing us to easily drag and drop tags onto our document from an ad hoc standpoint.
Francisco Lozano - PeerSpot reviewer
Senior Technology Consultant & Developer at Parquet Development
Sep 29, 2024
It integrates seamlessly with Conga Composer, making it simpler than if we had to connect Conga with DocuSign.
Ajay Pal - PeerSpot reviewer
Associate Consultant at a consultancy with 10,001+ employees
Oct 7, 2024
The most valuable aspect of Conga Sign is its tight integration with the Salesforce ecosystem.
AV
Developer at S&P Global
Sep 25, 2024
The solution allows you to create a code for securing documents and provides various permissions, such as signature only, view only, and read-only.
 

Conga Sign Cons review quotes

Pathan Imroz - PeerSpot reviewer
Consultant at McKesson
Jul 10, 2026
The only area for improvement I experienced while working on Conga Sign is that the setup is quite complex; the initial implementation takes some time.
TG
Software Engineer at a tech vendor with 10,001+ employees
Jun 18, 2026
Sometimes Conga Sign creates issues where we have to go to Conga Sign setup and reconnect it again.
Priya Maria - PeerSpot reviewer
Data Engineer at Samsara
Feb 16, 2026
Sometimes we require sending multiple documents for signatures, which is still not supported.
Learn what your peers think about Conga Sign. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,834 professionals have used our research since 2012.
reviewer2765337 - PeerSpot reviewer
Sr con at a retailer with 1-10 employees
Oct 16, 2025
We mostly need to update the UI for bulk document signatures. If a feature for that were available, it would be more useful.
reviewer2784516 - PeerSpot reviewer
Senior at a financial services firm with 51-200 employees
Dec 3, 2025
My experience with pricing, setup cost, and licensing could be better.
Samy Saied - PeerSpot reviewer
Delivery Director at Slalom
Nov 11, 2024
There is room for improvement in ensuring data residency compliance, as some clients express concerns about data processing transitioning to other servers.
Chris Leszka - PeerSpot reviewer
Director at Informa
Feb 12, 2025
Our biggest problem is that some customer firewalls block the documents, preventing them from receiving or opening emails with the link.
Francisco Lozano - PeerSpot reviewer
Senior Technology Consultant & Developer at Parquet Development
Sep 29, 2024
The documentation for Conga Sign could be improved.
Ajay Pal - PeerSpot reviewer
Associate Consultant at a consultancy with 10,001+ employees
Oct 7, 2024
I would like to see better initial setup assistance and improved documentation, which would make it easier for new users to understand and configure the solution.
AV
Developer at S&P Global
Sep 25, 2024
The integration of Conga Sign with Conga Composer could be better.