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Conga Sign vs Dropbox Sign comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Conga Sign boosts efficiency by digitizing agreements, reducing errors, and saving time, achieving an estimated 60% ROI.
Sentiment score
7.6
Organizations using Dropbox Sign enjoy increased ROI through cost savings, faster processes, enhanced security, and professional, paperless efficiency.
I have seen a return on investment because agreements are sent digitally, which reduces the time to get printed documents.
Data Engineer at Samsara
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
Sr con at a retailer with 1-10 employees
In terms of cost savings, forty to fifty percent of our cost is saved by not having to print paper and use ink, which is very expensive.
Head of Marketing at PwC
The free version was useful for initial testing, providing limited signature requests, but once everyone got accustomed to the digital signature approach, we decided to move on to the paid plan for peace of mind in case we needed to expand our use.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
I have seen a return on investment. The time saved and cost reduced, especially since our clients are not coming to our office to sign the documents and we are not going there to sign documents as well.
Business Development Manager at Honeywell
 

Customer Service

Sentiment score
6.8
Customers commend Conga Sign's prompt, reliable support, especially for non-technical users, ensuring seamless platform adoption and satisfaction.
Sentiment score
6.5
Dropbox Sign's customer service is praised for reliability and professionalism, despite occasional delays, and is highly rated overall.
If we raise any issue, we get immediate resolution.
Sr con at a retailer with 1-10 employees
Conga Sign customer support is very solution-oriented.
Data Engineer at Samsara
They will automatically follow up every time if we are not responding.
Senior Software Engineer at a computer software company with 10,001+ employees
It is proactive and responsive 24/7.
Business Development Manager at Honeywell
The customer support is one of the best; they are very interactive, proactive, supportive, and professional 24/7.
Key Account Manager at Swissport Brasil Ltda.
The customer support for Dropbox Sign is great, very unparalleled, supportive, and proactive.
Accountant at Wells Fargo
 

Scalability Issues

Sentiment score
7.2
Conga Sign is scalable and user-friendly but faces challenges with whitelisting and integration compared to DocuSign competitors.
Sentiment score
8.0
Dropbox Sign offers reliable scalability, efficiently supporting growth, seamless document management, and organizational expansion, with positive user reviews.
Conga Sign's scalability is impressive as it can handle my organization's growth, especially the increased volume of documents.
Data Engineer at Samsara
Conga Sign is very scalable, and growth has increased significantly after using it.
Software Engineer at a tech vendor with 10,001+ employees
If those are addressed, it would definitely be a ten.
Consultant at McKesson
I have seen Dropbox Sign being very scalable because I have never seen it crash while dealing with a lot of e-signatures being sent back and forth to different clients.
Business Development Manager at Honeywell
Dropbox Sign's scalability is very good because we are able to deal with all our contracts and documents in Dropbox Sign.
Senior Software Engineer at Wells Fargo
Dropbox Sign is very scalable and can handle all our contracts to be signed on time without any buffering or crashing.
Key Account Manager at Swissport Brasil Ltda.
 

Stability Issues

Sentiment score
8.0
Conga Sign is reliable and secure, with minor maintenance downtimes and occasional firewall access issues reported by users.
Sentiment score
9.1
Dropbox Sign is praised for its stability and reliability, with users reporting minimal technical disruptions and high satisfaction.
It is not complex for configuration.
Software Engineer at a tech vendor with 10,001+ employees
Conga Sign is generally stable and reliable and available most of the time.
Consultant at McKesson
I have not encountered any lagging or downtime since we started using this tool.
Senior Software Engineer at Wells Fargo
I have not seen any downtime or lagging.
Head of Marketing at PwC
Dropbox Sign is very stable, as I have not experienced any lagging or sluggishness.
Accountant at Wells Fargo
 

Room For Improvement

Conga Sign needs improved integration, documentation, support, and features to address user concerns about complexity and compliance.
Dropbox Sign needs stronger customer support, seamless integrations, and improvements in encryption, signature handling, and AI-enhanced features.
If it were possible to send multiple documents for signatures immediately as a batch without having a user interface, that would be useful.
Sr con at a retailer with 1-10 employees
Different languages would be a needed improvement.
Senior at a financial services firm with 51-200 employees
Providing guidance or even videos for them would be more efficient for customers as well.
Senior Software Engineer at a computer software company with 10,001+ employees
Dropbox Sign does not recognize signature fields in PDFs.
Business Development Manager at Honeywell
Dropbox Sign is very cost-effective. Any organization can afford it.
Senior Software Engineer at Wells Fargo
Allow editing of documents that have not been signed by any signer yet.
Account Manager at PwC
 

Setup Cost

Enterprise clients consider Conga Sign cost-effective for its features, despite potentially higher costs for smaller organizations.
Dropbox Sign offers affordable, user-friendly e-signature solutions, saving 40-50% costs and 30-45% time, ideal for all users.
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
Senior at a financial services firm with 51-200 employees
For users to use Conga Sign, you need to buy the license in the Salesforce ecosystem to install the packages.
Software Engineer at a tech vendor with 10,001+ employees
The licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable.
Consultant at McKesson
My experience with pricing, setup cost, and licensing is that the price is very competitive, very affordable, and very cost-effective.
Account Manager at PwC
I find the pricing very affordable and cost-effective for any organization or personal use.
Senior Software Engineer at Wells Fargo
I estimate around forty to fifty percent cost savings.
Head of Marketing at PwC
 

Valuable Features

Conga Sign enhances efficiency with Salesforce integration, e-signatures, automated workflows, and robust security features, facilitating seamless collaboration.
Dropbox Sign offers user-friendly, secure e-signatures and integrations, enhancing efficiency by saving time and reducing costs and environmental impact.
It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
Data Engineer at Samsara
If there are fifty pages in the agreement, the page where we need to sign will come up without needing to scroll through everything.
Senior Software Engineer at a computer software company with 10,001+ employees
The document generation process is very fast, and the execution takes no time, generally reducing the turnaround time by enabling electronic signatures from any kind of app, particularly in Salesforce.
Consultant at McKesson
A specific metric I have noticed is that since we started using this tool, we have seen an increase in faster closing of deals and faster e-signed documents, from 40 to 60 percent.
Senior Software Engineer at Wells Fargo
There is cost savings by not having to print paper and use ink, which is very expensive.
Head of Marketing at PwC
We have seen a faster time to contract signature compared to our previous solution, which was DocuSign, achieving a 50% faster contract signature.
Accountant at Wells Fargo
 

Categories and Ranking

Conga Sign
Ranking in eSignature (Electronic Signature)
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Dropbox Sign
Ranking in eSignature (Electronic Signature)
2nd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the eSignature (Electronic Signature) category, the mindshare of Conga Sign is 2.6%, up from 1.0% compared to the previous year. The mindshare of Dropbox Sign is 2.8%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
Dropbox Sign2.8%
Conga Sign2.6%
Other94.6%
eSignature (Electronic Signature)
 

Featured Reviews

Pathan Imroz - PeerSpot reviewer
Consultant at McKesson
Streamlined contract workflows have reduced manual effort and now automate secure e-signatures
The only area for improvement I experienced while working on Conga Sign is that the setup is quite complex; the initial implementation takes some time. The integration can also be a bit time-consuming because Conga Sign does not accept rest APIs or OAuth, requiring me to convert the APIs into OData.svc formatted APIs. This requires significant resources and MuleSoft support for some. Additionally, the licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable. The biggest challenge when deploying Conga Sign is maintaining the solutions throughout the development environments. I have multiple sandboxes, production staff, validation parts, and UATs, and deploying each solution from one org to another can be quite challenging, requiring manual deployments and precision.
Vincent Gimme - PeerSpot reviewer
Business Development Manager at Honeywell
Digital signatures have cut travel costs and save time while keeping contracts organized
Some of the best features that Dropbox Sign offers include seamless integration with other platforms. It is very cost-effective and easy to use. The features of Dropbox Sign, specifically the pricing, are very competitive and affordable. It provides excellent value for money. It accelerates contract processing and enhances security measures by reducing transaction costs effectively. It helps integrate with other platforms seamlessly, such as Google Drive and Salesforce. This helps to streamline document management processes and ensure contracts are securely saved without a hassle. It is also very easy to use and has straightforward navigation, especially through the intuitive and user-friendly interface. This enhances the overall work efficiency for every employee in my organization and our clients. Dropbox Sign has impacted my organization positively with faster time to contract signature, reduction of paper waste, time saving, and cost reduction. My estimation is that we have been able to save time through elimination of needing to come to our offices to sign documents by 50 to 60%. We have also seen a reduction of errors by 80%. Additionally, we have been able to save a lot of cost, approximately 40 to 50%, especially because there is no traveling back and forth to sign documents. It is also very friendly to the environment as it promotes environmentally-friendly practices by reducing paper usage. Additionally, our e-signatures are easy because they are already available. There is no need to create the same exact signature over and over again. The first e-signature that was created is reusable, especially with the use of templates, which is very helpful. I really appreciate that Dropbox Sign is part of a suite of solutions that are complementary. This is great.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Manufacturing Company
13%
Construction Company
12%
Financial Services Firm
11%
Financial Services Firm
18%
Construction Company
17%
Outsourcing Company
12%
Individual & Family Service
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

What needs improvement with Conga Sign?
The only area for improvement I experienced while working on Conga Sign is that the setup is quite complex; the initial implementation takes some time. The integration can also be a bit time-consum...
What is your primary use case for Conga Sign?
I generally use Conga Sign to streamline the document and signing process, and it is quite user-friendly compared to any other signatory application or software. The integration capabilities with t...
What advice do you have for others considering Conga Sign?
Definitely, Conga Sign generally reduces the whole manual effort. The reduction is seen through numerous automated tasks; I have minimized manual effort significantly. As soon as the contract is re...
What is your experience regarding pricing and costs for Dropbox Sign?
My experience with pricing and setup costs has been positive; compared to others, pricing was a key factor for me to use Dropbox Sign, and it is also very handy in the free version.
What needs improvement with Dropbox Sign?
Regarding improvements for Dropbox Sign, I feel it is quite user-friendly, but sometimes I would appreciate it to be even simpler with additional workarounds. For example, I wish Dropbox Sign could...
What is your primary use case for Dropbox Sign?
My main use case for Dropbox Sign is that after every project completion, I need a digital signature so that the automation is approved. I simply send the SOPs or the documents for signatures, and ...
 

Comparisons

 

Also Known As

No data available
HelloSign
 

Overview

 

Sample Customers

Oodle Car Finance, InZone Industries, Allianz Care, Brightpearl
Information Not Available
Find out what your peers are saying about Conga Sign vs. Dropbox Sign and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.