Try our new research platform with insights from 80,000+ expert users

ConnectWise SIEM vs ReliaQuest GreyMatter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
25th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (51st), Endpoint Detection and Response (EDR) (54th), Secure Access Service Edge (SASE) (21st)
ReliaQuest GreyMatter
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (21st), Extended Detection and Response (XDR) (38th)
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.4%, up from 0.8% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
ConnectWise SIEM1.4%
ReliaQuest GreyMatter1.6%
Other97.0%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"ReliaQuest GreyMatter saves around 60% of time or resources."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
 

Cons

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"The solution is expensive."
Information not available
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
8%
University
8%
Financial Services Firm
6%
Financial Services Firm
10%
Manufacturing Company
10%
Retailer
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...
Ask a question
Earn 20 points
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
No data available
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Information Not Available
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: February 2026.
884,933 professionals have used our research since 2012.