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Cortex.io vs Samanage comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Cortex.io
Average Rating
9.0
Reviews Sentiment
5.9
Number of Reviews
4
Ranking in other categories
IT Service Management (ITSM) (13th)
Samanage
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Help Desk Software (25th), IT Asset Management (18th), IT Service Management (ITSM) (25th), License Management (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Armani Bond - PeerSpot reviewer
Manager, Social Catering at a hospitality company with 51-200 employees
Centralized metrics have improved risk visibility and now guide daily security decisions
One feature I would love to see in Cortex.io is more advanced real-time threat detection and automated alerting. I feel that this is very important, especially tailored for vulnerability severity and risk prioritization. Currently, Cortex.io provides excellent scoreboards and insights, but having real-time security alerts tied directly to risk levels, with automatic escalation and suggested remediation actions, will make the platform even more powerful in my opinion. This matters because it bridges the gap between observability and active security response, helping prioritize high-severity risks automatically, which can cut down the time spent manually correlating metrics and alerts. One area for Cortex.io's improvement could be deeper automation and actionable recommendations. For example, the automation prioritization for vulnerabilities by risk could have more remediation actions based on historical issues, and also more security tools for real-time alerts.
MC
Consult at a manufacturing company with 10,001+ employees
Detects incidents quickly, improves our SLA performance and solves issues faster
We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our workflows with the incident management, so we use it to manage our work better. We'd like to implement the service request feature. Right now, we just record everything as incidents. Some activities can take a long time, maybe one or two weeks. This makes it hard to maintain a good SLA, even if we work hard. So, response speed and workflow improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One very useful feature is the IQ Bot, which is helpful in the operation of the data input process to all of their applications."
"I would rate Automation Anywhere overall a nine out of ten."
"There has been a great return on investment."
"It gives us the capability of leveraging our investments in different applications. I can use Automation Anywhere to tie a number of applications or processes together, without having to do in-depth coding to automate something."
"The addition of excel advanced to directly append worksheets, add formulas, etc was very beneficial and made the code development faster."
"Earlier users were converting the unstructured data from the PDF into the structured format to process the task but now, this activity is replaced by IQ Bot."
"What I appreciate most about Automation Anywhere is the ease of use. Everything is easy to set up. I also appreciate the extensibility that it has."
"Automation Anywhere has brought fantastic changes in the process workflows, by automating the maximum number of processes with end-to-end solutions, some of them with 80% of the complete process."
"Cortex.io is user-friendly, and its intuitive user interface is beneficial for non-technical team members."
"Cortex.io has positively impacted team collaboration because it provides clear visibility into service health, security posture, and operational metrics."
"The best features Cortex.io offers are the dashboard, which is very detailed, and the fact that you can run different kinds of testing such as application security testing, vulnerability management testing, and cloud security testing, allowing you to see the levels and rankings of how vulnerable those situations are, including the risk factors."
"The visibility feature has helped our teams by resulting in a 75% reduction in mean time to restore, allowing us to get alerts and incident history instead of relying on scattered spreadsheets and unreliable tools, thus saving around 15 to 20 hours per newly created service."
"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."
"The solution has a great filtering feature."
"I would recommend Samanage from the IT support perspective because it's a great ticketing system and the only downside is the site shutdowns and the messy nature of the UI and UX."
"Samanage has not only taken over asset and inventory management, but it also has the ability to function across departments, making it easy for end users to submit help desk tickets for IT, HR, and Finance."
 

Cons

"I would suggest going with Microsoft Power Automate rather than Automation Anywhere because Power Automate's cloud flow is easier to use."
"We encountered issues during the upgrade of the framework."
"The biggest challenge in attended automation, every time the agent has to log in to the control room and execute bot for most of the agents this is a time-consuming activity plus they are not tech-savvy."
"I would like them to add OCR features. This would help us deal with unstructured data and we can get more data out of images."
"The pricing is a little bit high compared with other tools."
"Migration is probably our biggest challenge. When we were trying to do the migration to the new version, it was a little bit painful. We didn't have that many bots, and I can't imagine the level of effort that some of the bigger customers have to put in for that. The product is stable, but moving from one release to the other was the issue."
"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."
"Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents."
"Deployment for Cortex.io is not a simple process and is somewhat complex."
"One feature I would love to see in Cortex.io is more advanced real-time threat detection and automated alerting."
"I have not seen a return on investment, so I cannot share relevant metrics."
"I wish Cortex.io could cater to smaller teams struggling with visibility and operational toil, as a lighter version would be really great."
"The system shuts down about once a month which is frustrating."
"The setting up process is not quite easy. It's quite difficult."
"There are definitely areas for improvement, but so far, so good."
"We've had some problems with the system shutting down about once a month. It sometimes takes five or 10 minutes to start working again but it can also take hours."
 

Pricing and Cost Advice

"We are interested in saving manual engineer man-hours. So far, we have saved $100,000."
"The enterprise version is expensive for small businesses and individual users."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
"The major reason that we selected Automation Anywhere was the licensing model."
"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."
"The price of this product is good."
"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."
"It is affordable for us."
Information not available
"It is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
University
10%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
8%
Construction Company
17%
Comms Service Provider
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business6
Large Enterprise5
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Cortex?
Regarding pricing, it is fair, and the setup cost for the self-hosted version is really simple. I am on a starter dea...
What needs improvement with Cortex?
One feature I would love to see in Cortex.io is more advanced real-time threat detection and automated alerting. I fe...
What is your primary use case for Cortex?
I have experiences in Cortex.io to centralize overall security and engineering insights and to track the overall heal...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Find out what your peers are saying about Cortex.io vs. Samanage and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.