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Cortex.io vs Samanage comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Cortex.io
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
3
Ranking in other categories
IT Service Management (ITSM) (15th)
Samanage
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Help Desk Software (25th), IT Asset Management (17th), IT Service Management (ITSM) (25th), License Management (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Armani Bond - PeerSpot reviewer
Manager, Social Catering at a hospitality company with 51-200 employees
Centralized metrics have improved risk visibility and now guide daily security decisions
One feature I would love to see in Cortex.io is more advanced real-time threat detection and automated alerting. I feel that this is very important, especially tailored for vulnerability severity and risk prioritization. Currently, Cortex.io provides excellent scoreboards and insights, but having real-time security alerts tied directly to risk levels, with automatic escalation and suggested remediation actions, will make the platform even more powerful in my opinion. This matters because it bridges the gap between observability and active security response, helping prioritize high-severity risks automatically, which can cut down the time spent manually correlating metrics and alerts. One area for Cortex.io's improvement could be deeper automation and actionable recommendations. For example, the automation prioritization for vulnerabilities by risk could have more remediation actions based on historical issues, and also more security tools for real-time alerts.
MC
Consult at a manufacturing company with 10,001+ employees
Detects incidents quickly, improves our SLA performance and solves issues faster
We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our workflows with the incident management, so we use it to manage our work better. We'd like to implement the service request feature. Right now, we just record everything as incidents. Some activities can take a long time, maybe one or two weeks. This makes it hard to maintain a good SLA, even if we work hard. So, response speed and workflow improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the strengths of Automation Anywhere is its user-friendly interface, which makes it accessible even to those without a development background."
"We've shifted platforms a couple of times, and Automation Anywhere is the one that stuck based on end-user experience, the ease of development, and trainability with the tool."
"Automation Anywhere is very easy to handle because it is a low-code platform, so anyone can learn very quickly."
"The error handling and troubleshooting are very good, and it is easy for a developer to know what happened in any particular line of code."
"The valuable features that I see for automation with enterprise RPA are IQ Bot and Bot Insights."
"My experience with Automation Anywhere over three years has shown tremendous growth in operational efficiency and business processes, as it helps to automate repetitive and rule-based tasks such as report generation and data entry quite faster and efficiently, reducing errors by about thirty to forty percent from what I observed a few years back and improving SLA-related compliance."
"Overall, based on my experience with Automation Anywhere, I would rate it a nine out of ten."
"Before, there was about four to five resources to extract it, now, with automation, this has helped us reduce the time to two to three minutes, then the work will be done."
"The visibility feature has helped our teams by resulting in a 75% reduction in mean time to restore, allowing us to get alerts and incident history instead of relying on scattered spreadsheets and unreliable tools, thus saving around 15 to 20 hours per newly created service."
"The best features Cortex.io offers are the dashboard, which is very detailed, and the fact that you can run different kinds of testing such as application security testing, vulnerability management testing, and cloud security testing, allowing you to see the levels and rankings of how vulnerable those situations are, including the risk factors."
"Cortex.io has positively impacted team collaboration because it provides clear visibility into service health, security posture, and operational metrics."
"I would recommend Samanage from the IT support perspective because it's a great ticketing system and the only downside is the site shutdowns and the messy nature of the UI and UX."
"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."
"Samanage has not only taken over asset and inventory management, but it also has the ability to function across departments, making it easy for end users to submit help desk tickets for IT, HR, and Finance."
"The solution has a great filtering feature."
 

Cons

"We have used the technical support. I am quite unhappy with the support part."
"They could improve the environmental stabilizing issues. There are a lot of environmental issues when rolling over from one environment to another, higher environment. This is the one thing they definitely need to look into."
"We need more commands for PDF integration to make it more flexible."
"In the learning track, I was looking at the latest feature which is coming in A2019, which is very nice, because it is a web-based. So, we can do our development while sitting from anywhere. We don't need any type of installation. It's a web-based. Nowadays, everyone has the Internet."
"It can be a challenge for a developer, as it limits what they can do."
"One key feature for improvement I have been providing feedback on through the MVP program is enhancing natural language conversation to action. The Automation Anywhere product team is actively putting this feature into their roadmap, which I believe is crucial."
"It should have more commands, which should remove the dependency on MetaBots or other scripts so that everything is available in the tool itself."
"Automation Anywhere is expensive. They should consider lowering the price to make Automation Anywhere more affordable to SMEs, which comprise a huge segment."
"I have not seen a return on investment, so I cannot share relevant metrics."
"I wish Cortex.io could cater to smaller teams struggling with visibility and operational toil, as a lighter version would be really great."
"One feature I would love to see in Cortex.io is more advanced real-time threat detection and automated alerting."
"The setting up process is not quite easy. It's quite difficult."
"The system shuts down about once a month which is frustrating."
"There are definitely areas for improvement, but so far, so good."
"We've had some problems with the system shutting down about once a month. It sometimes takes five or 10 minutes to start working again but it can also take hours."
 

Pricing and Cost Advice

"The pricing for Automation Anywhere is reasonable."
"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."
"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."
"I feel the cost of licensing is very high for the A2019 version."
"The pricing that we received from Automation Anywhere in the beginning was very economical for us. We've seen a lot of benefit from what we spent to what we're receiving. From the beginning, it's been a very low-cost implementation for us."
"Despite being less expensive than UiPath, Automation Anywhere remains cost-prohibitive for many small and medium-sized businesses."
"I don't know exactly what the pricing schemes are for the product as this type of negotiation is not my responsibility, but I think the basic pricing comes to $15,000."
"The solution is quite expensive. Not every organization can consider this option."
Information not available
"It is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
7%
University
10%
Financial Services Firm
9%
Manufacturing Company
9%
Media Company
7%
Construction Company
15%
Manufacturing Company
12%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Cortex?
Regarding pricing, it is fair, and the setup cost for the self-hosted version is really simple. I am on a starter dea...
What needs improvement with Cortex?
One feature I would love to see in Cortex.io is more advanced real-time threat detection and automated alerting. I fe...
What is your primary use case for Cortex?
I have experiences in Cortex.io to centralize overall security and engineering insights and to track the overall heal...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Find out what your peers are saying about Cortex.io vs. Samanage and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.