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CrowdStrike Falcon Complete MDR vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon Complete delivers ROI with enhanced security, breach prevention, and proactive threat protection, ensuring financial benefits.
Sentiment score
7.5
IBM Security QRadar is praised for efficiency, affordability, and high ROI, acting as essential protection against security threats.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
7.1
Customers praise CrowdStrike Falcon Complete MDR for responsive, proficient service, despite occasional language barriers and varying response times.
Sentiment score
6.1
IBM Security QRadar's customer service is excellent but has inconsistent support quality and response times varying by region.
it could be quicker
This process can result in outages lasting three to four hours.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon Complete MDR excels in scalability and flexibility, supporting diverse enterprises while maintaining performance during expansion.
Sentiment score
7.5
IBM Security QRadar is renowned for its scalability, smoothly managing large loads with hardware integration and license upgrades.
It is easy to scale with the support of CrowdStrike.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
 

Stability Issues

Sentiment score
8.4
CrowdStrike Falcon Complete MDR is highly stable, offering reliable performance with minimal CPU impact and swift glitch resolution.
Sentiment score
7.6
IBM Security QRadar is stable with proper deployment, though some users face issues from misconfigurations or high log volumes.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
 

Room For Improvement

Enhancements needed for CrowdStrike Falcon Complete MDR include reporting, UI simplification, integration, customization, false positives, and pricing adjustments.
IBM Security QRadar requires enhanced UI, integration, and AI, as it's complex, costly, and has suboptimal support and dashboard features.
For UI/UX, it is good, but I think they should keep up with the times.
Patch management in vulnerabilities needs improvement.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
This would help identify critical or high-priority alarms in QRadar.
 

Setup Cost

CrowdStrike Falcon Complete MDR is more expensive, but considered fair for its comprehensive security features and support.
IBM Security QRadar is a high-cost SIEM solution ideal for large enterprises, offering strong features and negotiable pricing.
 

Valuable Features

CrowdStrike Falcon Complete MDR provides AI-driven threat detection, real-time updates, easy integration, and efficient, scalable endpoint protection.
IBM Security QRadar excels in scalability, integration, real-time threat detection, and supports diverse environments with customizable dashboards and analytics.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find the automated response capabilities particularly helpful.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
IBM Security QRadar
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
209
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (4th), Extended Detection and Response (XDR) (10th)
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 13.5%, down from 15.4% compared to the previous year. The mindshare of IBM Security QRadar is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
6%
Government
6%
Educational Organization
23%
Computer Software Company
14%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
 

Also Known As

Falcon Complete
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. IBM Security QRadar and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.