CrowdStrike Observability vs Dynatrace comparison

CrowdStrike Observability

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Executive Summary

We performed a comparison between CrowdStrike Observability and Dynatrace based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Observability vs. Dynatrace Report (Updated: September 2025).

CrowdStrike Observability vs. Dynatrace

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Observability

Ranking in Log Management

38th

Average Rating

8.2

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Dynatrace

Ranking in Log Management

5th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

350

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (2nd), Container Monitoring (1st), AIOps (2nd)

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of CrowdStrike Observability is 0.5%, down from 0.5% compared to the previous year. The mindshare of Dynatrace is 4.9%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
Dynatrace	4.9%
CrowdStrike Observability	0.5%
Other	94.6%

Log Management

Featured Reviews

ManelAlvarez

Technical engineer at Devoteam Management Consulting

Protection improves through superior global visibility and robust cloud integration

CrowdStrike Observability is especially useful when using a multi-cloud environment. Although it is expensive, the protection level it provides justifies the price. For users on Google Cloud, I prefer using Google's GTI technology. Overall, I would rate CrowdStrike Observability as nine out of ten. I rate the overall solution as nine.

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Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The intelligence database provided by CrowdStrike is very impressive."

"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."

"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."

"The log aggregation and correlation of data are notable features that enhance our operations."

"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."

"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."

"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."

"The price is worth it."

More CrowdStrike Observability pros

"We are quite happy with the support that they have been providing."

"The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management)."

"Dynatrace alerts are based off of deviations from baseline metrics, which it is constantly collecting."

"Smartscape is a valuable feature. They also have a technology named PurePath. PurePath is the distributed tracing data."

"Once you are trained on the solution, it's easy to navigate. It's got very good documentation and training offerings."

"We are using it on most of our platforms, which are on a big scale and across the globe."

"Dynatrace improved the resolution of problems by making it easier to find root causes and easier to predict bad system behaviour."

"I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the right person automatically. For the most difficult answers, the most I have to wait is about three days and the answers have been relevant."

More Dynatrace pros

Cons

"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial."

"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."

"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."

"Integration with Huawei should be more straightforward."

"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."

"Technical support received a rating of 4 out of 10."

"Integration with Huawei should be more straightforward."

"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."

More CrowdStrike Observability cons

"This solution needs improvement in terms of automation."

"I haven't had a chance to go through all of it, but I would like to see the ability, from an administrative standpoint, for it to collect statistics. I want to be able to see the servers that the agents are installed on. I want it to be able to start doing collections for me by platform: How many Linux servers do I have? How many Windows servers do I have? Statistically give me the information of how things are performing, but I want that in a dashboard, where I can look at a dashboard and I can look at a section. So the ability for me to drill down will make it easier for me."

"The problem evaluation feature is an awesome idea, but bit difficult to pick up initially."

"Our main problems have been that it has a high learning curve to it. I've used it for about three years now and I'm still learning it. There are some videos and there is some documentation out there, but it still requires you to delve into the tool to learn it. A little bit more comprehensive self-paced training would help."

"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."

"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."

"The other feature that Dynatrace should have is - from what I see in Dynatrace in our PoC - when you auto-upgrade the agents, the JVM or the application has to be restarted. But if you have something like an "auto-attach" feature, to attach the agent for the running process, it would not require a JVM restart. That would be nicer. That is a killer point."

"Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."

More Dynatrace cons

Pricing and Cost Advice

Information not available

"The pricing is a little high, but still cheaper than competitors because Dynatrace at least has pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract."

"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."

"Its license is a bit expensive. We renew it yearly."

"Dynatrace's pricing for their consumption units is rather arcane compared to some of the other tools, thus making forward-looking calculations based on capacity planning quite hard."

"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."

"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."

"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."

"Our annual costs were about the same for both AppDynamics and Dynatrace."

More Dynatrace pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Log Management solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

13%

Healthcare Company

Manufacturing Company

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	77
Midsize Enterprise	50
Large Enterprise	289

Questions from the Community

What needs improvement with CrowdStrike Observability?

From a technical standpoint, the solution performs excellently without significant flaws. The solution includes advanced log management and distributed tracing features.

What is your primary use case for CrowdStrike Observability?

The main use cases for CrowdStrike Observability include distributed tracing and log management capabilities.

What advice do you have for others considering CrowdStrike Observability?

The reviewer works as a system integrator and reseller, dealing with various security products including Fortinet, Palo Alto, FortiNDR, FortiXDR, ADC, and EDR. Their clients actively use FortiNDR a...

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Product Reports

Download CrowdStrike Observability product report

Log Management

August 2025

Download Dynatrace product report

September 2025

Overview

Unify security, log management, and observability with the new CrowdStrike Falcon LogScale module, the next evolution of Humio, including the all-new managed Falcon Complete LogScale service.

CrowdStrike

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Sample Customers

Information Not Available

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express