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CrowdStrike Observability vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability
Ranking in Log Management
21st
Average Rating
8.2
Reviews Sentiment
5.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Dynatrace
Ranking in Log Management
6th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
358
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd), AI Observability (4th)
 

Mindshare comparison

As of February 2026, in the Log Management category, the mindshare of CrowdStrike Observability is 0.7%, up from 0.5% compared to the previous year. The mindshare of Dynatrace is 3.9%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Dynatrace3.9%
CrowdStrike Observability0.7%
Other95.4%
Log Management
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"The intelligence database provided by CrowdStrike is very impressive."
"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The intelligence database provided by CrowdStrike is very impressive."
"This tool helps us gather information from all hosts and services, then cross reference the information."
"It helps DevOps find all its problems easily and analyzes performance problems."
"Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience."
"For me, the most valuable feature of this solution is that deep dive that we get out of the AppMon product with the PurePath technology, and the way that the PurePath stack works."
"Support from Dynatrace is excellent. They are always on hand for any queries, demos, and/or issues."
"It helps to show where the problem is and isolates the issue."
"Their support system is good. I would rate them at 9.5 out of ten."
"You can always get in touch with support representatives and the developers if you want to, and you can get the solution directly from them. They are good about giving customer service, which I really like."
 

Cons

"Technical support received a rating of 4 out of 10."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial."
"Integration with Huawei should be more straightforward."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"So far, we have not achieved the benefit of preventing issues."
"Sometimes we have issues with the code on their side. We like to get it fixed."
"Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this."
"It would be good to extend the visibility to cover more infrastructure monitoring capabilities and more network performance capabilities."
"​I would like to see single pane monitoring."
"It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it."
"I'd really like to see more dashboarding abilities. The ability to do workflows within dashboards, being able to start at a high level and click into it with custom dashboards. I think most of the time, we are creating our own custom dashboards, and I'd just like to see more ability with that."
"Support for cloud-based environments needs to be improved."
 

Pricing and Cost Advice

Information not available
"The pricing is a bit on the higher end."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."
"The solution is not cheap."
"Our annual costs were about the same for both AppDynamics and Dynatrace."
"Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications."
"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."
"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
22%
Manufacturing Company
8%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise298
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
The product at this moment is really good; CrowdStrike Observability is still working to improve it and they are including new features. At this time, I cannot provide an opinion about what else to...
What is your primary use case for CrowdStrike Observability?
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use cases. From CrowdStrike Observability, we use all the solution including XDR and a...
What advice do you have for others considering CrowdStrike Observability?
We did not use Falcon Sandbox or Falcon Exposure Management. We are using a local partner and they have a marketplace, but we are working with a local partner from Google. We are just customers, no...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Overview

 

Sample Customers

Information Not Available
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about CrowdStrike Observability vs. Dynatrace and other solutions. Updated: February 2026.
881,707 professionals have used our research since 2012.