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Amazon OpenSearch Service vs CrowdStrike Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
20th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), Search as a Service (3rd)
CrowdStrike Observability
Ranking in Log Management
38th
Average Rating
8.2
Reviews Sentiment
5.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.8%, up from 0.9% compared to the previous year. The mindshare of CrowdStrike Observability is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Amazon OpenSearch Service2.8%
CrowdStrike Observability0.5%
Other96.7%
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
ManelAlvarez - PeerSpot reviewer
Protection improves through superior global visibility and robust cloud integration
CrowdStrike Observability is especially useful when using a multi-cloud environment. Although it is expensive, the protection level it provides justifies the price. For users on Google Cloud, I prefer using Google's GTI technology. Overall, I would rate CrowdStrike Observability as nine out of ten. I rate the overall solution as nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"The initial set up is very easy...We really appreciate Amazon!"
"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."
"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"The intelligence database provided by CrowdStrike is very impressive."
"The intelligence database provided by CrowdStrike is very impressive."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The price is worth it."
 

Cons

"There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product."
"They can enhance data visualization."
"The configuration should be more straightforward because we had to select a lot of things."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"One improvement I would like to see is support for auto-scaling."
"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"Technical support received a rating of 4 out of 10."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"Integration with Huawei should be more straightforward."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
 

Pricing and Cost Advice

"You only pay for what you use."
"The solution is not expensive, but priced averagely, I will say."
"There is a community edition available and the price of the commercial offering is reasonable."
"Compared to other cloud platforms, it is manageable and not very expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
16%
Financial Services Firm
13%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What needs improvement with CrowdStrike Observability?
From a technical standpoint, the solution performs excellently without significant flaws. The solution includes advanced log management and distributed tracing features.
What is your primary use case for CrowdStrike Observability?
The main use cases for CrowdStrike Observability include distributed tracing and log management capabilities.
What advice do you have for others considering CrowdStrike Observability?
The reviewer works as a system integrator and reseller, dealing with various security products including Fortinet, Palo Alto, FortiNDR, FortiXDR, ADC, and EDR. Their clients actively use FortiNDR a...
 

Also Known As

Amazon Elasticsearch Service
No data available
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Information Not Available
Find out what your peers are saying about Amazon OpenSearch Service vs. CrowdStrike Observability and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.