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CrowdStrike Observability pros and cons

Vendor: CrowdStrike
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Log aggregation and correlation enhance operations.
The price is justified by the features offered.
The intelligence database is notably impressive.
Cloud vision and attack surface vision enhance network traffic analysis.
Strong predictive analytics and intelligent alerting minimize noise and optimize IT resources.

CONS

Integration with Huawei should be more straightforward.
For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period.
Customer service is not satisfactory, as the support is only available in English.
Users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided.
Technical support received a rating of 4 out of 10.
 

CrowdStrike Observability Pros review quotes

HectorRios - PeerSpot reviewer
Oct 2, 2025
The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues.
NA
Sep 9, 2025
In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there.
ManelAlvarez - PeerSpot reviewer
Feb 28, 2025
I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis.
Find out what your peers are saying about CrowdStrike, Wazuh, Datadog and others in Log Management. Updated: August 2025.
868,787 professionals have used our research since 2012.
SM
Feb 13, 2025
The intelligence database provided by CrowdStrike is very impressive.
Mohd. Asif Khan - PeerSpot reviewer
Aug 27, 2025
CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively.
reviewer2645397 - PeerSpot reviewer
Jan 29, 2025
The log aggregation and correlation of data are notable features that enhance our operations.
 

CrowdStrike Observability Cons review quotes

HectorRios - PeerSpot reviewer
Oct 2, 2025
We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten.
NA
Sep 9, 2025
The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same.
ManelAlvarez - PeerSpot reviewer
Feb 28, 2025
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided.
Find out what your peers are saying about CrowdStrike, Wazuh, Datadog and others in Log Management. Updated: August 2025.
868,787 professionals have used our research since 2012.
SM
Feb 13, 2025
For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial.
Mohd. Asif Khan - PeerSpot reviewer
Aug 27, 2025
Technical support received a rating of 4 out of 10.
reviewer2645397 - PeerSpot reviewer
Jan 29, 2025
Integration with Huawei should be more straightforward.