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CrowdStrike Observability vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability
Ranking in Log Management
22nd
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Elastic Observability
Ranking in Log Management
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Infrastructure Monitoring (15th), Container Monitoring (6th), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of June 2026, in the Log Management category, the mindshare of CrowdStrike Observability is 0.9%, up from 0.5% compared to the previous year. The mindshare of Elastic Observability is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.2%
CrowdStrike Observability0.9%
Other97.9%
Log Management
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The intelligence database provided by CrowdStrike is very impressive."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"The price is worth it."
"For full stack observability, Elastic is the best tool compared with any other tool like New Relic or AppDynamics or Dynatrace."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"The product has connectors to many services."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"It's easy to deploy, and it's very flexible."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
 

Cons

"Technical support received a rating of 4 out of 10."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"Integration with Huawei should be more straightforward."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"The only challenging aspect for new users is often writing the query language."
"Elastic Observability’s price could be improved."
"When opening tickets, we cannot use our team mailbox."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"The interface could be improved."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
 

Pricing and Cost Advice

Information not available
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"The price of Elastic Observability is expensive."
"Elastic Observability's pricing could be better for small-scale users."
"Pricing is one of those situations where the more you use it, the more you pay."
"The product’s pricing needs improvement."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
11%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
The product at this moment is really good; CrowdStrike Observability is still working to improve it and they are including new features. At this time, I cannot provide an opinion about what else to...
What is your primary use case for CrowdStrike Observability?
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use cases. From CrowdStrike Observability, we use all the solution including XDR and a...
What advice do you have for others considering CrowdStrike Observability?
We did not use Falcon Sandbox or Falcon Exposure Management. We are using a local partner and they have a marketplace, but we are working with a local partner from Google. We are just customers, no...
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
 

Overview

 

Sample Customers

Information Not Available
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about CrowdStrike Observability vs. Elastic Observability and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.