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CrowdStrike Observability vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability
Ranking in Log Management
23rd
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Log Management
4th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
 

Mindshare comparison

As of August 2026, in the Log Management category, the mindshare of CrowdStrike Observability is 0.8%, up from 0.5% compared to the previous year. The mindshare of Datadog is 3.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Datadog3.9%
CrowdStrike Observability0.8%
Other95.3%
Log Management
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The price is worth it."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"The intelligence database provided by CrowdStrike is very impressive."
"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."
"The solution has improved our organization by expanding the awareness of issues and alerts beyond SRE and really empowering software engineers at a team level to make changes to monitoring and incident responses."
"Since we started using the product, we were able to create dashboards, and utilize APM, continuous profiling, RUM, and distributed tracing for production support and user trends."
"The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
"Watchdog is a favorite feature among a lot of the devs. It catches things they didn't even know were an issue."
"It has democratized our logs and metrics, allowing all engineers to have insight into how our apps perform."
"The infrastructure monitoring capabilities, especially for our Kubernetes clusters, have helped us optimize resource allocation and reduce costs."
"Datadog provides tracing and logging, whereas Dynatrace focuses on tracing, and Splunk is more of a logging tool. Datadog's advantage is that we don't need two tools."
"Datadog agents act as an integration to different services, providing easy access and management."
 

Cons

"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"Integration with Huawei should be more straightforward."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"Technical support received a rating of 4 out of 10."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."
"Support via tickets is absolutely terrible. It's the one obvious bad spot for Datadog."
"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock."
"We need more integration functionality, including certain metrics integration."
"I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus."
"They need to implement template variables into the message response body."
"I rate Datadog an eight out of ten because the expense of using it keeps it from being a nine or ten."
"Customer support has been ok, yet not great. We've had ticket resolution drag on for weeks."
 

Pricing and Cost Advice

Information not available
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"The cost is high and this can be justified if the scale of the environment is big."
"It has a module-based pricing model."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"It didn't scale well from the cost perspective. We had a custom package deal."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
13%
Financial Services Firm
12%
Outsourcing Company
6%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise49
Large Enterprise100
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in wh...
What is your primary use case for CrowdStrike Observability?
We are currently using a complete suite of anti-malware software and other security products in our company. I have worked with both the on-premises version and the cloud version, but I am more fam...
What advice do you have for others considering CrowdStrike Observability?
I am probably familiar with CrowdStrike Observability. I first heard of CrowdStrike Observability a couple of years ago, and I only really started looking into it about a year ago. I cannot comment...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Overview

 

Sample Customers

Information Not Available
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about CrowdStrike Observability vs. Datadog and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.