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Amazon CloudWatch vs CrowdStrike Observability comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (11th)
CrowdStrike Observability
Ranking in Log Management
23rd
Average Rating
8.2
Reviews Sentiment
5.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of Amazon CloudWatch is 1.9%, up from 1.6% compared to the previous year. The mindshare of CrowdStrike Observability is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Amazon CloudWatch1.9%
CrowdStrike Observability0.7%
Other97.4%
Log Management
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The detection is the most valuable feature."
"It is a stable solution...I rate the technical support a ten out of ten."
"The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."
"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."
"We use Amazon CloudWatch for logging."
"The initial setup is easy."
"The alarms are one thing I love about AWS CloudWatch. It has alerts that notify us when resource use is approaching the limit."
"The monitoring feature is valuable."
"The intelligence database provided by CrowdStrike is very impressive."
"The intelligence database provided by CrowdStrike is very impressive."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The price is worth it."
 

Cons

"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."
"I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool."
"CloudWatch's scalability could be improved."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"The solution's integration could be easier for laypersons."
"The product's configuration has some challenges. The solution needs to be more user-friendly."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial."
"Integration with Huawei should be more straightforward."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"Technical support received a rating of 4 out of 10."
"Integration with Huawei should be more straightforward."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
 

Pricing and Cost Advice

"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"The tool is not expensive."
"I consider it as a medium-priced solution."
"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
"The pricing is average."
"It is a free-of-charge service."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
10%
Transportation Company
8%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What needs improvement with Amazon CloudWatch?
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visual...
What needs improvement with CrowdStrike Observability?
The product at this moment is really good; CrowdStrike Observability is still working to improve it and they are including new features. At this time, I cannot provide an opinion about what else to...
What is your primary use case for CrowdStrike Observability?
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use cases. From CrowdStrike Observability, we use all the solution including XDR and a...
What advice do you have for others considering CrowdStrike Observability?
We did not use Falcon Sandbox or Falcon Exposure Management. We are using a local partner and they have a marketplace, but we are working with a local partner from Google. We are just customers, no...
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Information Not Available
Find out what your peers are saying about Amazon CloudWatch vs. CrowdStrike Observability and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.