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CyberArk Identity vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
9th
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Identity Management (IM) (8th), Authorization Software (3rd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.5%, down from 1.7% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
CyberArk Identity1.5%
Symantec VIP Access Manager2.2%
Other96.3%
Authentication Systems
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The UI is very simplified, and the documentation of CyberArk Identity is very crisp and clear."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The user self-service program and the Office 365 provisioning service feature are the most valuable; it is a very easy and feature-rich solution that gives priority to the users and security."
"The setup, via cloud, is simple."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"It is easy to use."
"Cloud-based service and management."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"It's a good tool. It's pretty straightforward."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"I like the whole solution, and I would recommend it."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
 

Cons

"CyberArk Identity is kind of expensive."
"The reporting functionality is somewhat complicated."
"While CyberArk Identity is a leader in Identity Security, the integration of multiple components could be improved."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"We would like to see an improvement in the ability to manage mobile devices."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"Technical support is one of the worst problems."
"Our only issue was with user training. The additional challenge was not well received."
"The reporting on the VIP Manager is not correct."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
 

Pricing and Cost Advice

"The pricing of CyberArk Identity is competitive."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"There is an initial license and then there is a subscription needed."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"The solution is cheap and I rate its pricing an eight out of ten."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
6%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your primary use case for CyberArk Identity?
It's not being purchased through AWS, but we're using CyberArk Identity as a SaaS solution. I think it's running on AWS, but we bought it directly from CyberArk.
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Also Known As

Idaptive
Symantec VIP
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about CyberArk Identity vs. Symantec VIP Access Manager and other solutions. Updated: April 2026.
892,287 professionals have used our research since 2012.