Try our new research platform with insights from 80,000+ expert users

CyberArk IGA Powered by Zilla vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk IGA Powered by Zilla
Ranking in Identity Management (IM)
16th
Ranking in Identity Governance Administration (IGA)
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (18th)
Symantec Identity Governanc...
Ranking in Identity Management (IM)
23rd
Ranking in Identity Governance Administration (IGA)
8th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (9th)
 

Mindshare comparison

As of March 2026, in the Identity Governance Administration (IGA) category, the mindshare of CyberArk IGA Powered by Zilla is 5.2%, up from 2.6% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 4.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
CyberArk IGA Powered by Zilla5.2%
Symantec Identity Governance and Administration4.3%
Other90.5%
Identity Governance Administration (IGA)
 

Featured Reviews

reviewer2795934 - PeerSpot reviewer
Associate Director at a legal firm with 10,001+ employees
Identity governance has strengthened privileged access controls and supports ongoing compliance
Customization involves making changes to fit customer requirements. Maintenance usually involves sometimes having issues with different connectors, mostly the Active Directory and LDAP connectors. Periodic aggregation of accounts and applications sometimes go through issues with firewalls. Sometimes they do not work, and you need to make sure your connectors are all in sync, especially your LDAP and AD connectors. Sometimes there could be some issues occurring between these two connectors, so there will be maintenance on that side, making sure they are working on a regular basis based on your monitoring plan. Taking backups regularly and periodic backups are essential. Both the support rating and the overall product rating for CyberArk IGA Powered by Zilla is eight out of ten. Eight means they have complete processes in place to help support, they have resources available, and there is a method to contact them and get response quickly. In that regard, eight is appropriate because they reuse some of their main PAM components which is very good, and compared to other products which I ranked around nine, they should be at eight.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."
"It helps users work from anywhere, regardless of their location or country. Users do not need to be in their office geo-location to access applications or resources, which provides flexibility for accessing applications wherever they are."
"CyberArk IGA Powered by Zilla is a very stable product, and I do not see a lot of issues with it most of the time."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"It offers a nice price. It's mid-range."
"Using the implementation guide, I was able to implement the solution with ease."
"It is easy to use, and does not requires an extensive programming or development background."
 

Cons

"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."
"The primary issue I have experienced with CyberArk IGA Powered by Zilla is related to support."
"CyberArk IGA Powered by Zilla is lacking in the governance side of identities compared to competitors."
"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"Reporting could be improved."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"The support from Symantec Identity Governance and Administration could improve."
"The product works slowly while accessing cloud-native solutions."
"In the next release, there should be provisioning of your certifications."
 

Pricing and Cost Advice

"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The connector is free, and bundled with the product."
"Pricing and licensing models are adequate and reasonable."
"The price is based on the number of users."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The price is flexible for our existing customers."
"The product has a good price in competition with another product with the same solution."
"Compared to other options, CA products are not that expensive."
report
Use our free recommendation engine to learn which Identity Governance Administration (IGA) solutions are best for your needs.
884,797 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Security Firm
20%
Financial Services Firm
13%
Retailer
7%
Insurance Company
6%
Marketing Services Firm
14%
Manufacturing Company
13%
Performing Arts
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factor...
What needs improvement with Zilla Security?
The challenges I face with the implementation of CyberArk IGA Powered by Zilla involve legacy applications and legacy systems, which sometimes present issues. Additionally, custom-built APIs that a...
What is your primary use case for Zilla Security?
The main use cases for CyberArk IGA Powered by Zilla include onboarding users when they are being recruited, as well as managing the moving and exiting processes. When a user like James moves from ...
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

Zilla Security
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Information Not Available
Acciona, Core Blox, DBS
Find out what your peers are saying about CyberArk IGA Powered by Zilla vs. Symantec Identity Governance and Administration and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.