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CyberArk Privileged Access Manager vs OpenText Access Manager with Managed Services comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
OpenText Access Manager wit...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (3rd), Access Management (25th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Allows secure, logged access to highly sensitive servers and services."
"The access control feature and privilege and role-based assignment are outstanding."
"CyberArk Privileged Access Manager is stable."
"The most valuable features of CyberArk Privileged Access Manager include quick access, ease of use, and a variety of connection methods beyond the web portal."
"The most valuable feature is that it is flexible. It has many connectors. that have done well, the EPV and SSH sessions are all being recorded and everything works fine."
"On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need."
"The solution is stable."
"The most valuable features of CyberArk Privileged Access Manager are its robust functionality and reliability."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The single sign-on feature is excellent."
"It's very easy to integrate with applications."
"There are lots of options to customize the solution to your needs."
 

Cons

"Password Vault is much pricier than other solutions. A vendor team might struggle to explain why that price is justified. There are good alternatives that cost less."
"The current user interface is a little dated."
"The performance of this product needs to be improved. When the number of privileged accounts increases, i.e., exceeds 2000, then the performance of the system reduces."
"They can do a better job in the PSM space."
"Small things such as resizing pop-ups but mainly the reporting possibilities: These are quite poor in my honest opinion."
"To get it to a ten it should give other possibilities to select if you could follow the keystrokes. It should have a flexibility with things where people can use it a lot faster."
"I think that this product can be improved in all the areas."
"There should be more models and licensing plans for this software."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"The application portal could be improved with more options and easier customization."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
 

Pricing and Cost Advice

"There are additional features added to our CyberArk Privileged Access Manager license. For example, features that allow us to integrate into various kinds of platforms."
"CyberArk is very expensive and there are additional fees for add-ons."
"CyberArk is good at what they do, and the price reflects that. You have to pay the price for the same."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"In comparison to other products on the market, CyberArk is a more costly product."
"CyberArk has been Gartner's number-one pick for the past ten years, so you can infer that their pricing is higher than everyone else. When you are the best, you will charge appropriately for it."
"The license CyberArk Privileged Access Manager is on an annual basis."
"The solution is cost-effective for the features."
"The price of the solution is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
Manufacturing Company
13%
Transportation Company
10%
University
7%
Consumer Goods Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about CyberArk Privileged Access Manager vs. OpenText Access Manager with Managed Services and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.