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Cybereason Endpoint Detection & Response vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
38th
Ranking in Endpoint Detection and Response (EDR)
37th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
40th
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (27th), Threat Intelligence Platforms (TIP) (25th), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 1.1%, up from 0.8% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
Cybereason Endpoint Detection & Response1.1%
Heimdal Endpoint Security0.6%
Other94.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2642739 - PeerSpot reviewer
Security Delivery Analyst at a consultancy with 10,001+ employees
User-friendly platform and dashboards provide comprehensive insights
I would like to see improvements on the operational side, specifically in grouping. Currently, I can group sensors into a custom group and assign policies, but I feel it is a shame that I cannot create groups of groups with inheritance. This would be useful for organizing multiple sites or countries into a single group containing multiple sub-groups. Additionally, in the whitelisting case, if I want one policy to have specific whitelisting, but not all the machines in that policy to have it, I could use multiple groups belonging to the same parent group. It is a bit disappointing that whitelisting can only be done via policies and not for individual machines. If I need to whitelist for only one machine, I must create a specific policy. This poses a challenge with two thousand endpoints, making it nearly impossible to create two thousand different policies.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"We can visualize and control the activities in the environment from anywhere."
"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."
"The information the dashboard provides is very clear."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"The tool's use cases are relevant to security."
"If you are looking to deploy a security solution as a whole, this is a good option."
"It's a nice product that's stable and scalable."
"In terms of pricing, it's a good solution."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"It has reduced the amount of time that we spend responding to threats by at least 50%."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"Cybereason EDR helps us isolate and mitigate on the fly, which is essential because we're a small team, and we don't always have a spare IT person waiting to work."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"Cybereason reduced our detection by 85%."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"It is an enterprise-level solution. Its price could be less expensive."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"A potential area of improvement for Cortex XDR by Palo Alto Networks is the cost."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"To jump from the partner to Palo Alto directly was challenging."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"We are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment."
"The network coverage becomes an issue most of the time."
"I feel it is a shame that I cannot create groups of groups with inheritance."
"There can be problems with the EDI."
"There is room for improvement in the product features related to device control, particularly USB management."
"There can be problems with the Electronic Data Interchange (EDI). The reporting feature needs improvement."
"It initially took some time to deploy."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"The price was fine."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The price is on the higher side, but it's okay."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't recall what the cost was, but it wasn't really that expensive."
"The pricing is okay, although direct support can be expensive."
"I don't have any issues with the pricing. We are satisfied with the price."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"The pricing is manageable."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"I do not have experience with the licensing of the product."
"In terms of pricing, it's a good solution."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"This product is somewhat expensive and should be cheaper."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
14%
Outsourcing Company
10%
Computer Software Company
9%
Manufacturing Company
8%
Construction Company
17%
Comms Service Provider
13%
Computer Software Company
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise12
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.
What needs improvement with Cybereason Endpoint Detection & Response?
When it comes to advanced threats, it sometimes helps me with finding them and hunting them down with threat detectio...
What advice do you have for others considering Cybereason Endpoint Detection & Response?
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR compone...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Cybereason EDR, Cybereason Deep Detect & Respond
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: August 2026.
908,858 professionals have used our research since 2012.