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CYPHER Learning vs Litmos comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CYPHER Learning
Ranking in Learning Management Systems (LMS)
1st
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Litmos
Ranking in Learning Management Systems (LMS)
9th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Virtual Training (7th), eLearning (12th)
 

Mindshare comparison

As of November 2026, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 1.3%, down from 2.5% compared to the previous year. The mindshare of Litmos is 1.5%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
CYPHER Learning1.3%
Litmos1.5%
Other97.2%
Learning Management Systems (LMS)
 

Featured Reviews

reviewer2620521 - PeerSpot reviewer
Manager of Learning & Development at a healthcare company with 51-200 employees
A game-changer solution that meets our needs and has top-notch customer service
The AI feature needs some fine-tuning or tweaking. They use Microsoft Copilot. I have had courses on and used the AI feature. I find myself having to correct a lot of mistakes that it has made. It is about 75% to 80 % correct when I put things through the AI feature. I have to go for a fine toothcomb. A lot of things are repeated. A lot of videos or pictures are repeated through several pages, and it takes me time to go through them. The AI feature of Articulate 360 is better because I am able to create courses quickly, and their AI feature is almost 100% accurate every single time. The AI feature would be my main criticism. I do not use its AI feature anymore because I find myself having to correct a lot of the things that it puts out. One thing that I wish was different was that it showed the full title in the catalog when I create something outside, such as in Articulate 360, and bring it in. When you go into the catalog title, it does not show you the whole title. If it is a long title, it will just have three dots. I wish it would just show the entire title, even if it goes into the next line so that people can see the whole title. Currently, they have to click on it to see the whole title. It does not give you enough characters to see the title. People look at the catalog and all these great courses. It says something like, "Dental University, How to ..." You do not know what the rest is unless you click on it. It should allow more characters for the actual title in the catalog so that we do not have to click on the title because most people do not. Most people just peruse through it. If it catches their eyes, they click on it, but if they do not know what the title is, they are not going to click on it to find out. Additionally, their course creation capabilities are static compared to alternative solutions like Articulate 360. You can only create very static learning courses. That may be fine for some industries where they want you to read and acknowledge that you took it. You can link to videos on YouTube, Vimeo, etc. However, when the video ends, there are advertisements. There is an application for that for sure. In fact, I was able to use that for this leadership video series that I put on TED Talk through YouTube, but they are still getting clicks and advertisements. The leadership training that we create through Articulate 360 is much nicer looking. We can put the text files, different flashcards, lists, etc. It is a better experience for the learner. This is why for course creation, I do not use much within CYPHER Learning. There is a night and day difference in the courses created in CYPHER Learning versus Articulate 360. CYPHER Learning is not even close. There is a better learning experience for the user in Articulate 360 than it is in CYPHER Learning. A user looking at the courses only in CYPHER Learning would not know any difference, but if you show them Articulate 360, they will find it great. You can put high-resolution pictures and videos. It is just a better experience for the learner.
reviewer1977519 - PeerSpot reviewer
Senior Manager II, Learning operations and multi media at a retailer with 10,001+ employees
Its pricing is competitive, but the auto-assign feature that is most valuable for us hasn't been working for the last year and a half
We have a complex implementation because we have an outsourced population of over 50% of our user base. So, we have a lot of challenges. We have no HCM for user data. We have to create our own custom metadata to manage everything, and there are lots of logistical challenges in terms of implementation. If you have to go through and create a custom metadata system, as we did, and stand up all these other systems, it would take three to six months. If you have a human capital management system that's ready to go and you have all your data in the right segments and whatnot, it could be done in one to three months. In terms of maintenance, we recently re-scoped this to where we have one person that oversees the LMS as a whole, and then we have two administrators that carry out the tactical task, such as auto enrollments, user creations, and all other audit components. We also have a rotational employee that does audits on the LMS to make sure everything is working correctly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's just fully managed online and manages the whole process from the start of the student engagement all the way through their training, communicating with them via the platform, and completion of their training. It's one of the few platforms that just works."
"I strongly suggest changing your training solution to CYPHER Learning because if you are doing it on your campus right now, this will help you save costs."
"It modernizes education, develops everyone's skills, helps us tune in with students, and humanizes us as teachers in our educational work."
"The ability to integrate it with a lot of our third-party service providers like Turnitin, through a plugin, is helpful. There aren't many learning management systems that integrate so well with different APIs and LTIs, especially when a school has various tools in its tech stack."
"Most LMSs have a fixed template for all the courses and the whole school uses it. When it comes to younger ages, they need fewer features so there won't be a lot of hassle for the teachers and parents. That's what we can do using CYPHER Learning: Just turn off anything that we don't need in a specific course."
"E-commerce is still one of the exotic features, meaning that not all LMS providers offer it. It is critical for us. We have had no trouble implementing payment gateways with this system and it works out-of-the-box without any special tricks."
"The entire system is incredibly valuable, but one of the reasons we chose CYPHER Learning was the social interaction features, such as forums, student groups, and messaging."
"I have found the gamification to be useful, along with the automation features. The automation is particularly beneficial as it allows us to send certifications and messages automatically when purchases occur or when they get online."
"This complete product is highly scalable, as licensing is not based on the total number of users on the system but rather only on active users, so Litmos only charges for the number of users engaged in training, which is what makes this solution ideal for scale."
"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."
"SAP Litmos brings more standardized training to our organizations."
"It's a viable option because LMS would entail a significant amount of support and maintenance, while this solution could be completed and understood in a week, with very little maintenance required."
"Its user interface is quite good, the platform is quite user-friendly, and the UI/UX of the platform is very advanced, which helps in getting the users interested in the training."
"This is a very scalable solution, as we had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"The plug-and-play format can be deployed immediately which is unlike its competitors that require certifications, implementation partners, and phased testing that can take three to four months."
"It incorporates the majority of the elements."
 

Cons

"An important addition would be training so that we can exploit the platform much more. The platform is advancing and being updated. It is important to know and understand everything in more detail, and how to work with it."
"What we've been asking them for recently is that, while we really appreciate the shopping cart, it doesn't have a recurring payment charge. A lot of our participants, instead of paying the full fee, spread it out over several months and that feature is not there yet."
"eCommerce integration is crucial for us. They have two separate reporting styles. You can view information within the courses themselves, and you can view information on the eCommerce orders. The reporting within the courses and the eCommerce orders are separate, causing difficulty."
"When they bring on new partners, like Udemy, we do find that there are quite a few bugs in the system. They brought them on more than a year ago and there are still a few bugs, just pulling things through to CYPHER Learning. Integration bugs are a bit of an issue."
"Sometimes, because of their number of customers, it takes a little bit longer for them to reply to us."
"In terms of face-to-face education, a suggestion for CYPHER LEARNING is that it give more presence to CYPHER Learning as an entity in the school by teaching more about how to exploit the tools: how to create games, and more about the use of SCORM."
"One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot of writing, and if that's not saved properly, students may have to redo their work."
"One thing that has been a problem is that CYPHER Learning doesn't save the students' work while they are doing it."
"The security of the SAP Litmos is not up to the standard of the organizations because if you are hosting your content in SAP Litmos or any other LMS, then one of the major concerns for the company is to secure their training data to prevent the student from copying it."
"The solution lacks a variety of language options."
"The auto-assign feature that auto assigns courses to learners and puts them into a different learning path has had a bug for the last year and a half. My team has spent numerous hours trying to troubleshoot and fix that, but it's still broken. Until they fix that, it's going to be a higher admin burden for people to manage."
"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."
"First of all, their issue resolution is really bad."
"The reporting in Litmos could be improved. It is difficult to pull accurate reporting based on how the solution is set up and parameters are selected."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
 

Pricing and Cost Advice

"CYPHER LEARNING is very flexible when it comes to pricing. They hear out their customers and see where they can help them as far as cost is concerned."
"The price was fair for all the features we received."
"The main reason we went for it was cost, which was very reasonable."
"We are on a plan where we pay for 1,000 users every month. The pricing structure is pretty straightforward. It just depends on what you need. We are currently going with a monthly model because sometimes there are still months during the year where we will have a lot less students on the system, and we took that into consideration."
"It's affordable, but they have doubled the pricing at random times. That's a problem. They have to change that for forecasting purposes."
"I'm an instructional designer, and from a build or a designer standpoint, it would be nice to have a more user-friendly resource folder to access artifacts to pull into course modules. The second feature that I would love is that while editing any page inside CYPHER Learning, there should be more functionality to design it well."
"I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile."
"We have compared pricing with different vendors and found that CYPHER Learning was the most reasonable."
"It is priced per user license."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."
"The solution is priced per user which can get expensive."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
"If I have a domain and I want to link my custom domain to SAP Litmos, and if I want to remove the branding of the SAP Litmos, then they charge a large amount for it. It's not included in your subscription plan which we have purchased from them. In the last two to three years, we have never bought the custom domain. We have never linked our custom domain to SAP Litmos. The barrier for us is the high pricing. It is not a reasonable price."
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Top Industries

By visitors reading reviews
Educational Organization
15%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
13%
Outsourcing Company
12%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise10
Large Enterprise6
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for NEO LMS?
My experience with pricing, setup cost, and licensing was easier, as we received our quote on time, and the pricing was not much of a hindrance, with setup costs based on our investment.
What needs improvement with NEO LMS?
One challenge I have experienced with CYPHER Learning is the availability of the internet, which is necessary for accessing the platform and content, especially during online training or video prog...
What advice do you have for others considering NEO LMS?
CYPHER Learning's governance and security are secure, as I have used it without any adverse effects or issues regarding data handling. The output of CYPHER Learning is clear, and since it is an AI-...
Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
 

Comparisons

 

Also Known As

MATRIX LMS, NEO LMS
SAP Litmos, CallidusCloud Litmos
 

Overview

 

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.
YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
Find out what your peers are saying about CYPHER Learning vs. Litmos and other solutions. Updated: November 2026.
920,574 professionals have used our research since 2012.