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CYPHER Learning vs Litmos comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CYPHER Learning
Ranking in Learning Management Systems (LMS)
1st
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Litmos
Ranking in Learning Management Systems (LMS)
9th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Virtual Training (8th), eLearning (12th)
 

Mindshare comparison

As of September 2026, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 1.2%, down from 3.5% compared to the previous year. The mindshare of Litmos is 1.4%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
CYPHER Learning1.2%
Litmos1.4%
Other97.4%
Learning Management Systems (LMS)
 

Featured Reviews

reviewer2620521 - PeerSpot reviewer
Manager of Learning & Development at a healthcare company with 51-200 employees
A game-changer solution that meets our needs and has top-notch customer service
The AI feature needs some fine-tuning or tweaking. They use Microsoft Copilot. I have had courses on and used the AI feature. I find myself having to correct a lot of mistakes that it has made. It is about 75% to 80 % correct when I put things through the AI feature. I have to go for a fine toothcomb. A lot of things are repeated. A lot of videos or pictures are repeated through several pages, and it takes me time to go through them. The AI feature of Articulate 360 is better because I am able to create courses quickly, and their AI feature is almost 100% accurate every single time. The AI feature would be my main criticism. I do not use its AI feature anymore because I find myself having to correct a lot of the things that it puts out. One thing that I wish was different was that it showed the full title in the catalog when I create something outside, such as in Articulate 360, and bring it in. When you go into the catalog title, it does not show you the whole title. If it is a long title, it will just have three dots. I wish it would just show the entire title, even if it goes into the next line so that people can see the whole title. Currently, they have to click on it to see the whole title. It does not give you enough characters to see the title. People look at the catalog and all these great courses. It says something like, "Dental University, How to ..." You do not know what the rest is unless you click on it. It should allow more characters for the actual title in the catalog so that we do not have to click on the title because most people do not. Most people just peruse through it. If it catches their eyes, they click on it, but if they do not know what the title is, they are not going to click on it to find out. Additionally, their course creation capabilities are static compared to alternative solutions like Articulate 360. You can only create very static learning courses. That may be fine for some industries where they want you to read and acknowledge that you took it. You can link to videos on YouTube, Vimeo, etc. However, when the video ends, there are advertisements. There is an application for that for sure. In fact, I was able to use that for this leadership video series that I put on TED Talk through YouTube, but they are still getting clicks and advertisements. The leadership training that we create through Articulate 360 is much nicer looking. We can put the text files, different flashcards, lists, etc. It is a better experience for the learner. This is why for course creation, I do not use much within CYPHER Learning. There is a night and day difference in the courses created in CYPHER Learning versus Articulate 360. CYPHER Learning is not even close. There is a better learning experience for the user in Articulate 360 than it is in CYPHER Learning. A user looking at the courses only in CYPHER Learning would not know any difference, but if you show them Articulate 360, they will find it great. You can put high-resolution pictures and videos. It is just a better experience for the learner.
reviewer1977519 - PeerSpot reviewer
Senior Manager II, Learning operations and multi media at a retailer with 10,001+ employees
Its pricing is competitive, but the auto-assign feature that is most valuable for us hasn't been working for the last year and a half
We have a complex implementation because we have an outsourced population of over 50% of our user base. So, we have a lot of challenges. We have no HCM for user data. We have to create our own custom metadata to manage everything, and there are lots of logistical challenges in terms of implementation. If you have to go through and create a custom metadata system, as we did, and stand up all these other systems, it would take three to six months. If you have a human capital management system that's ready to go and you have all your data in the right segments and whatnot, it could be done in one to three months. In terms of maintenance, we recently re-scoped this to where we have one person that oversees the LMS as a whole, and then we have two administrators that carry out the tactical task, such as auto enrollments, user creations, and all other audit components. We also have a rotational employee that does audits on the LMS to make sure everything is working correctly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features that is very good is the automation for setting trigger rules that show or hide specific class sections or assignments."
"It is very easy for educators to communicate with students using CYPHER Learning. The entire community is on the platform and we all know the process. There is fluid, fast, and effective communication that consists of sources that give us what we need to continue our educational processes."
"It has helped me save a lot of time when working with students with special abilities; I have saved 75% of time with its easy presentation of material, and it has 100% helped me organize my time while providing more time for interaction and feedback with my students, both in the classroom and personally."
"There are so many valuable features: The structure of the platform is fantastic and the learner experience is very good."
"If you want a space that allows you to work on skills, formative evaluation, the interaction between teachers and students, and that gives you the ability to reinforce learning, CYPHER Learning is a very good tool."
"CYPHER Learning has helped save me about 40% of my time on intervention strategies for students, especially those who need guidance."
"Overall, I am very positive about the platform."
"CYPHER Learning far outperforms some of the more basic ones."
"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."
"It's a viable option because LMS would entail a significant amount of support and maintenance, while this solution could be completed and understood in a week, with very little maintenance required."
"Litmos has an excellent user interface. It's well designed and intuitive. It also has a great content engine. I'm one of the admins, so I create content in the system and use that to produce courses. We make our own training content and credit records. They recently added a new feature called the Course Content Creator, and I'm a big fan. I also like that Litmos lets you record online and face-to-face training so you can create what they call Instructor-led Training Events (ILT)."
"This is a very scalable solution, as we had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"SAP Litmos brings more standardized training to our organizations."
"This complete product is highly scalable, as licensing is not based on the total number of users on the system but rather only on active users, so Litmos only charges for the number of users engaged in training, which is what makes this solution ideal for scale."
"Litmos has an excellent user interface, it's well designed and intuitive, and it also has a great content engine."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."
 

Cons

"I would also like to see improvement to the mobile app, because our students are mobile-first. In our day-to-day interaction with students, if they can do everything on their mobile phones, that would be what they would appreciate the most."
"The search function needs to be improved; it isn't currently working correctly and has no value to us at this point, but it should be of great value. To my knowledge, CYPHER Learning is presently working on this issue."
"I would also like to see them improve accessibility for younger kids. Perhaps they could enable us to customize folders in a more playful way."
"Perhaps there could be advances in artificial intelligence with more precise and immediate automated reports so that teachers have reports at hand. That would make things easier and would speed up processes."
"There is room for improvement in the way competencies for each area are designated. I would like the exact activities to be specified somewhere to clarify for the students what they need to complete each activity."
"In terms of face-to-face education, a suggestion for CYPHER LEARNING is that it give more presence to CYPHER Learning as an entity in the school by teaching more about how to exploit the tools: how to create games, and more about the use of SCORM."
"The ability to communicate with students using CYPHER Learning is very poor."
"Sometimes, because of their number of customers, it takes a little bit longer for them to reply to us."
"The reporting could be improved. When we first subscribed to Litmos, it had a great reporting engine, but SAP altered it. Some of the changes have reduced the ability to extract reports from it. It's excellent for live data, but it can be tricky when I want to get a report."
"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."
"One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those."
"The solution lags in defined security parameters with only three predefined roles available."
"After using this solution for four years, and raising our challenges around functionality, we did not see any improvements."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."
 

Pricing and Cost Advice

"It seems moderate and as per industry standards. In my previous organization, we had to hire an outside company, so I know what companies charge to do just a single course. Considering that, the price of CYPHER Learning is in the typical cost range."
"Their plans are based on enrollment numbers. We're at the silver level with 100 active learners. So, you're really beholden to how many learners you're going to accommodate. There are no extra costs in addition to the standard licensing fees."
"I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile."
"The main reason we went for it was cost, which was very reasonable."
"The system is not cheap but it's affordable. The pricing is fair... The cherry on top was that we received all the functionality with the simplest plan, the one with the minimal number of users. It couldn't be any better."
"CYPHER LEARNING is very flexible when it comes to pricing. They hear out their customers and see where they can help them as far as cost is concerned."
"The pricing is somewhere in the middle. It's not too expensive and, for what it is, it's very reasonable."
"It's affordable, but they have doubled the pricing at random times. That's a problem. They have to change that for forecasting purposes."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
"If I have a domain and I want to link my custom domain to SAP Litmos, and if I want to remove the branding of the SAP Litmos, then they charge a large amount for it. It's not included in your subscription plan which we have purchased from them. In the last two to three years, we have never bought the custom domain. We have never linked our custom domain to SAP Litmos. The barrier for us is the high pricing. It is not a reasonable price."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"It is priced per user license."
"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
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Top Industries

By visitors reading reviews
Educational Organization
17%
Comms Service Provider
9%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
13%
Outsourcing Company
11%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise6
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for NEO LMS?
My experience with pricing, setup cost, and licensing was easier, as we received our quote on time, and the pricing was not much of a hindrance, with setup costs based on our investment.
What needs improvement with NEO LMS?
One challenge I have experienced with CYPHER Learning is the availability of the internet, which is necessary for accessing the platform and content, especially during online training or video prog...
What advice do you have for others considering NEO LMS?
CYPHER Learning's governance and security are secure, as I have used it without any adverse effects or issues regarding data handling. The output of CYPHER Learning is clear, and since it is an AI-...
Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
 

Comparisons

 

Also Known As

MATRIX LMS, NEO LMS
SAP Litmos, CallidusCloud Litmos
 

Overview

 

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.
YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
Find out what your peers are saying about CYPHER Learning vs. Litmos and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.