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Darktrace vs Qualys CyberSecurity Asset Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users of Darktrace experience high returns and savings, enhanced system visibility, threat detection, and improved cybersecurity cost-effectiveness.
Sentiment score
8.2
Qualys CyberSecurity Asset Management enhances efficiency, cuts costs, reduces incidents, boosts growth, and saves labor costs through automation.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
 

Customer Service

Sentiment score
7.7
Darktrace's customer support is highly rated for responsiveness and proficiency, with minor improvements suggested for complex deployments and specific regions.
Sentiment score
7.9
Qualys CyberSecurity Asset Management support is highly rated for its expertise, promptness, and effective issue resolution, enhancing user satisfaction.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
 

Scalability Issues

Sentiment score
7.6
Darktrace is highly scalable, adaptable to enterprise environments, and supports both cloud-based and on-premise expansion with careful management.
Sentiment score
8.7
Qualys CyberSecurity Asset Management is praised for seamless scalability, efficiently managing global environments and integrating new features effortlessly.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
For scalability, I would rate it an eight out of ten because they integrate with many technologies.
We have about 300,000 assets installed with agents worldwide.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Qualys CSAM is highly scalable.
 

Stability Issues

Sentiment score
8.5
Darktrace is highly stable, reliable, with 99.9% uptime, efficient performance, and excellent monitoring, rated favorably by users.
Sentiment score
8.2
Qualys CyberSecurity Asset Management offers reliable performance, minor syncing delays post-updates, and consistently seamless reports and scans.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
 

Room For Improvement

Darktrace needs better integration, interface, pricing, reporting, user-friendliness, automation, documentation, and collaboration to reduce false positives and improve protection.
Qualys CyberSecurity Asset Management should enhance integrations, reduce costs, and improve customization, UI, asset tagging, and learning resources.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Darktrace could improve by integrating with email security gateways like Mimecast or Ironscales.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
 

Setup Cost

Enterprise buyers have mixed pricing perceptions of Darktrace, with costs up to $350,000 annually and flexible payment options.
Qualys CyberSecurity Asset Management offers excellent value for large enterprises with transparent, flexible pricing despite some cost concerns.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
A cost-effective solution.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
 

Valuable Features

Darktrace provides AI-driven threat detection and autonomous response, offering real-time monitoring, high visibility, and minimal human intervention.
Qualys CyberSecurity Asset Management excels in real-time visibility, asset discovery, third-party integration, and efficient cybersecurity operations with dynamic tools.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
 

Categories and Ranking

Darktrace
Ranking in Attack Surface Management (ASM)
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), AI-Powered Cybersecurity Platforms (2nd)
Qualys CyberSecurity Asset ...
Ranking in Attack Surface Management (ASM)
4th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Vulnerability Management (10th), Patch Management (6th), Cyber Asset Attack Surface Management (CAASM) (3rd), Software Supply Chain Security (5th)
 

Mindshare comparison

As of May 2025, in the Attack Surface Management (ASM) category, the mindshare of Darktrace is 11.2%, down from 17.9% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 3.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Attack Surface Management (ASM)
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace ( /products/darktrace-reviews ) are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Revathi VeeraRaghavan - PeerSpot reviewer
Provides comprehensive visibility and covers the complete attack surface
For some of the software, there was no life cycle or general information. We wanted them to give details in the database as and when the software comes. I raised a ticket for that, and after that, they updated the details for more than one million software. They should address the false positives generated in EASM. It is fetching assets that have Infosys as the keyword. They should fix that. When we click on the web application, it only shows potential web assets. The application details are not there. Overall, CSAM has matured a lot. These are the few enhancements that need to be done.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
19%
Financial Services Firm
14%
Government
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What is your experience regarding pricing and costs for Qualys CyberSecurity Asset Management?
The pricing is reasonable relative to the features provided, as it collects all module data and operates as a main, centralized inventory, making it a cost-effective solution.
What needs improvement with Qualys CyberSecurity Asset Management?
The deployment is somewhat complicated and could be made more user-friendly for most users. It is currently not user-friendly for all users. It is good but can be improved. It is a new product, and...
What is your primary use case for Qualys CyberSecurity Asset Management?
We use it to identify all our assets, including those on our premises, cloud, and remote environments. It continuously monitors our assets, collects details like installed software, configurations,...
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
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Find out what your peers are saying about Darktrace vs. Qualys CyberSecurity Asset Management and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.