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Darktrace vs XM Cyber comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
6.0
XM Cyber improves efficiency, cutting vulnerability management labor, saving money, and enhancing risk management with superior risk tracking capabilities.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
There was a specific issue that our other security tooling did not pick up, but XM Cyber did.
Group CISO at a insurance company with 51-200 employees
It's reduced the timescale to remediate vulnerabilities that are identified as representing a high risk.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
6.2
XM Cyber's customer service is highly rated for responsiveness and effectiveness, with some minor improvement suggested by a user.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at City Edge
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
The customer support is fantastic; it's probably some of the best we've received across all our security vendors.
Group CISO at a insurance company with 51-200 employees
Customer support for XM Cyber is good, responsive, and it follows up on issues.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
7.3
XM Cyber provides scalable, reliable solutions with easy licensing and deployment, receiving high ratings and responsive partner support.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at City Edge
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Its scalability is great; it's easy to deploy and fully scalable.
IT Security manager at a tech services company with 10,001+ employees
We have not experienced any issues with scalability or reached its limits.
Group CISO at a insurance company with 51-200 employees
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
8.0
XM Cyber is highly stable, quickly addressing minor issues, ensuring reliable and consistent performance in complex environments.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
We have quite a complex and large IT estate, and we've certainly experienced no limitations or problems arising from the ability of XM Cyber's product to scale across that estate.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
XM Cyber should enhance mobile access, AI integration, support, visualization, tool compatibility, vulnerability detection, pricing, and advanced analytics.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments.
Group CISO at a insurance company with 51-200 employees
They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks.
Chief Information Security Officer at Prezero
The part that can be improved is the mobile exposure and the IBM i specific equipment.
IT Security manager at a tech services company with 10,001+ employees
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
We have a large, complicated estate, and in the licensing discussions, we were keen not to have the cost balloon because of the complication, the number of PCs and servers that we have.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
XM Cyber enhances security by simulating attacks, assessing risks, identifying vulnerabilities, and optimizing asset protection with metrics and cost savings.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
Our loss exposure amount has reduced significantly, leading to two big wins: our loss exposure amount has gone down, and we have direct savings from focusing our team's time on what's important, allowing them to work on other business benefits and generate value for the company.
Group CISO at a insurance company with 51-200 employees
By far, the best feature of XM Cyber is being able to map out the way vulnerabilities can be exploited based on what they call the choke points in the network where the path that a bad actor would take comes closest to assets within our environment that are most vulnerable but also most valuable.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
XM Cyber allows us to quantify the risk, and we are able to track remediation, so we can quantify the risk at an executive level and also to a technical IT team.
IT Security manager at a tech services company with 10,001+ employees
 

Categories and Ranking

Darktrace
Ranking in Cloud Security Posture Management (CSPM)
13th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (8th)
XM Cyber
Ranking in Cloud Security Posture Management (CSPM)
22nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Continuous Controls Monitoring (3rd), Vulnerability Management (32nd), Continuous Threat Exposure Management (CTEM) (4th)
 

Mindshare comparison

As of January 2026, in the Cloud Security Posture Management (CSPM) category, the mindshare of Darktrace is 1.8%, up from 1.1% compared to the previous year. The mindshare of XM Cyber is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Security Posture Management (CSPM) Market Share Distribution
ProductMarket Share (%)
Darktrace1.8%
XM Cyber1.1%
Other97.1%
Cloud Security Posture Management (CSPM)
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Stephen Owen - PeerSpot reviewer
Group CISO at a insurance company with 51-200 employees
Has significantly improved risk visibility and optimized remediation efforts across dynamic environments
We tightly integrate with APIs, consuming feeds and open source data. We have integrated with XM Cyber, and we are elevating ourselves with AI and MCP tools as we view this as a forerunner to reducing the workload for our agents and IT staff. We're pushing all our security partners to provide AI and MCP tools. Our vision is for them to offer a chat interface where a junior IT or an experienced infrastructure engineer can ask for what needs to be patched next without using an interface. Their current interface is very usable and professional, ranking in the top tier of applications. Their reporting is good, offering custom reports, and their API integration is a new capability that serves us well. We have high expectations for the next generation, such as a chat interface to ask questions. However, everything has been very good. We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments. I would like access to that and querying languages, enabling more informed business decisions. XM Cyber sees much of our estate, which is beneficial for making informed decisions, and we can harness those insights and data for business analytics. For instance, it could help us gain insights into change management—if a particular server impacts another and that server is supported by yet another server, we could glean significant insights for change management meetings.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about XM Cyber?
The platform's most valuable feature is attack simulation.
What is your experience regarding pricing and costs for XM Cyber?
My experience with pricing, setup cost, and licensing was that we have a large, complicated estate, and in the licensing discussions, we were keen not to have the cost balloon because of the compli...
What needs improvement with XM Cyber?
There are many interesting things about XM Cyber, but the part that can be improved is the mobile exposure and the IBM i specific equipment.
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Hamburg Port Authority, Plymouth Rock Corporation
Find out what your peers are saying about Darktrace vs. XM Cyber and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.