

Darktrace and XM Cyber are competing products in the cybersecurity space, each tailored to distinct needs. While Darktrace is appreciated for comprehensive pricing and support, XM Cyber is often viewed as superior due to its advanced features and perceived value.
Features: Darktrace is renowned for its autonomous response capabilities, advanced threat detection, and a powerful AI that can automatically learn and monitor networks. XM Cyber offers continuous risk assessment, robust vulnerability management, and detailed attack simulations, particularly shining in proactive security strategies.
Room for Improvement: Darktrace's need for a higher setup investment might be an initial hurdle, and the complexity of its interface could overwhelm some users. Additionally, its autonomous response might not fit all network environments. XM Cyber could enhance its alert system's granularity, expand its coverage to a broader range of threat vectors, and refine cross-graph analysis features for even greater precision.
Ease of Deployment and Customer Service: Darktrace supports a straightforward deployment process, with customer service generally well-received. In contrast, XM Cyber offers faster deployment times and a more proactive service approach, enabling quicker integration into existing systems and user environments.
Pricing and ROI: Darktrace involves a higher setup cost, which can offer good value over time through its comprehensive feature set. XM Cyber provides a cost-effective entry point with a demonstrable positive ROI, driven by efficiency in reducing exposure and cost-effective mitigation strategies.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
There was a specific issue that our other security tooling did not pick up, but XM Cyber did.
It's reduced the timescale to remediate vulnerabilities that are identified as representing a high risk.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
The customer support is fantastic; it's probably some of the best we've received across all our security vendors.
Customer support for XM Cyber is good, responsive, and it follows up on issues.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Its scalability is great; it's easy to deploy and fully scalable.
We have not experienced any issues with scalability or reached its limits.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
We have quite a complex and large IT estate, and we've certainly experienced no limitations or problems arising from the ability of XM Cyber's product to scale across that estate.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments.
They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks.
The part that can be improved is the mobile exposure and the IBM i specific equipment.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
We have a large, complicated estate, and in the licensing discussions, we were keen not to have the cost balloon because of the complication, the number of PCs and servers that we have.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Our loss exposure amount has reduced significantly, leading to two big wins: our loss exposure amount has gone down, and we have direct savings from focusing our team's time on what's important, allowing them to work on other business benefits and generate value for the company.
By far, the best feature of XM Cyber is being able to map out the way vulnerabilities can be exploited based on what they call the choke points in the network where the path that a bad actor would take comes closest to assets within our environment that are most vulnerable but also most valuable.
XM Cyber allows us to quantify the risk, and we are able to track remediation, so we can quantify the risk at an executive level and also to a technical IT team.
| Product | Market Share (%) |
|---|---|
| Darktrace | 1.8% |
| XM Cyber | 1.1% |
| Other | 97.1% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 19 |
| Large Enterprise | 29 |
Darktrace is a leading cybersecurity solution that leverages artificial intelligence and machine learning to provide advanced threat detection, response, and risk management capabilities. Many reviewers find Darktrace's AI and machine-learning capabilities to be valuable. They appreciate its ability to detect anomalies and threats that might go unnoticed by traditional security tools. Overall, the general sentiment towards Darktrace from reviewers is positive. Users seem to appreciate its scalability, stability, AI capabilities, visibility, and ease of use.
Darktrace offers a proactive and intelligent approach to cybersecurity. It utilizes AI algorithms to learn and understand the 'pattern of life' for every user and device within a network. This understanding enables it to detect anomalies that could signify a cyber threat, from subtle insider threats to more obvious ransomware attacks.
Its adaptability, autonomous response features, and comprehensive network visibility make it a top-tier solution for different sizes of organizations and across many industries. It was named one of TIME magazine’s ‘Most Influential Companies’ in 2021 and protects over 8,800 organizations globally from advanced cyber threats.
Darktrace Cyber AI Loop
The Darktrace Cyber AI Loop introduces an advanced artificial intelligence-based system for cybersecurity, designed to build a self-improving defense mechanism. This system functions like a closed loop, where each stage feeds information and insights into the next, amplifying the overall effectiveness of the platform.
The key components of the loop are:
Darktrace's AI algorithms can identify threats that traditional security tools might miss. It continuously learns and updates its understanding of what is normal for each environment, ensuring that it can quickly detect and respond to unusual activities that could indicate a breach. Darktrace's Antigena module can autonomously respond to threats in real time. This is particularly crucial in containing fast-moving threats like ransomware, where every second counts.
Darktrace's solution provides unparalleled visibility into all parts of the network, including cloud services, IoT devices, and industrial control systems. This comprehensive coverage ensures that no part of the network is left unprotected. However, while the Darktrace Cyber AI Loop offers a robust solution, it is not a complete cure-all and requires careful implementation and integration with existing security frameworks.Darktrace offers a comprehensive and unified approach to cybersecurity. It provides continuous protection against known and unknown threats, regardless of where they emerge. Darktrace's solutions provide visibility into your cloud infrastructure, continuous monitoring of application usage and communication patterns (e.g., identification of suspicious actions like unauthorized data access), comprehensive email security that goes beyond traditional spam and phishing filters, real-time protection for endpoints, and continuous monitoring of network traffic and device activity.
Darktrace also provides specialized coverage to secure your zero-trust architecture. Identifies compromised identities, unauthorized access attempts, and risky data exfiltration within a least-privilege environment. Finally, it has a dedicated solution for safeguarding industrial control systems and critical infrastructure. Monitors communication patterns, device behavior, and physical access within OT environments, protecting against operational disruptions and cyberattacks.
XM Cyber is a leading hybrid cloud security company that’s changing the way innovative organizations approach cyber risk. Our attack path management platform continuously uncovers hidden attack paths to your critical assets across cloud and on-prem environments, so you can cut them off at key junctures and eradicate risk with a fraction of the effort. This overcomes the big disconnect that security teams experience when they’re presented with endless alerts, yet can’t see which exposures impact risk the most, how they come together to be exploited by an attacker, or how to efficiently eliminate them. This approach is a complete game-changer, which is why some of the world’s largest, most complex organizations choose XM Cyber to help eradicate risk. Founded by top executives from the Israeli cyber intelligence community, XM Cyber has offices in North America, Europe, and Israel.
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