Dell Avamar vs MSP360 Backup comparison

Dell Technologies and MSP360 are both solutions in the Backup and Recovery category. Dell Technologies is ranked #9 with an average rating of 8.0, while MSP360 is ranked #60. Dell Technologies holds a 1.9% mindshare in BRS, compared to MSP360’s 0.9% mindshare. Additionally, 87% of Dell Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Dell Avamar

Read 90 Dell Avamar reviews

5,701 Views
5,245 Comparison Views

87% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

2,146 Views
1,395 Comparison Views

100% willing to recommend

Dell Avamar

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and MSP360 Backup compete in the data backup solutions category. Users prefer Dell Avamar for scalability and manageability, while MSP360 Backup is chosen for cost-effectiveness and deployment options.

Features: Dell Avamar offers efficient data deduplication, strong data recovery capabilities, and comprehensive backup functionalities. MSP360 Backup provides cloud integration, a variety of supported storage options, and robust cloud compatibility.

Room for Improvement: Dell Avamar could enhance integration with non-Dell products, improve high-volume backup performance, and reduce the learning curve. MSP360 Backup needs a more intuitive setup process, better customer support, and a more efficient user onboarding experience.

Ease of Deployment and Customer Service: Dell Avamar benefits from streamlined enterprise deployment but faces critiques on post-deployment support. MSP360 Backup is praised for straightforward cloud deployment but needs better customer support.

Pricing and ROI: Dell Avamar has higher initial setup costs and ongoing expenses but offers satisfactory ROI through advanced features. MSP360 Backup is budget-friendly with competitive ROI due to flexible pricing and satisfactory performance.

To learn more, read our detailed Dell Avamar vs. MSP360 Backup Report (Updated: February 2026).

Buyer's Guide

Dell Avamar vs. MSP360 Backup

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell Avamar

Ranking in Backup and Recovery

9th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

MSP360 Backup

Ranking in Backup and Recovery

60th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (8th)

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of Dell Avamar is 1.9%, down from 3.5% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell Avamar	1.9%
MSP360 Backup	0.9%
Other	97.2%

Backup and Recovery

Featured Reviews

SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of Dell EMC Avamar is very good."

"Source based deduplication is the most attractive feature as it drastically reduces the backup window."

"It is a very complete product."

"I found the most valuable features of Dell Avamar are the user-friendly interface and ease to use. Our clients have administrated this software and there is no additional training required."

"Stable and scalable backup and recovery software, with good technical support."

"Effective in protecting the virtualization system and end points."

"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."

"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."

More Dell Avamar pros

"Provides connectivity to a lot of different cloud storage solutions."

"It has allowed me to implement a cost effective, highly configurable solution."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"MSP360 Backup's most valuable feature is its backup interface."

"Technical support is very good."

More MSP360 Backup pros

Cons

"The performance takes up a lot of resources, unfortunately."

"The solution used to freeze sometimes while taking a snapshot backup."

"There are limitations when trying to use this solution with Hyper-V."

"Interfaces need to be improved."

"There also needs to be single sign-on support."

"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."

"EMC has discontinued their Avamar hardware version. They only advertise the Avamar virtual edition."

"The solution could improve by having better integration and more flexibility."

More Dell Avamar cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The graphics are looking a bit old and should be updated."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The solution's pricing is very high."

More MSP360 Backup cons

Pricing and Cost Advice

"Dell Avamar is free when we deploy the data protection. When we order data protection, this software is included in the hardware."

"The price is the main thing I'd like to see them change. If they can come down in price, that would be a good thing. It's very cost competitive in the entry level range, because Veeam pricing is much cheaper than Avamar."

"It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years."

"Dell EMC needs to lower Avamar's price and add more features to stay competitive."

"It was very expensive before, but after integrating it with Dell EMC Avamar Data Protection suite licensing, we are getting better discounts."

"It is expensive. Its cost is the main thing."

"I'm not sure, but perhaps the pricing could be done better at the moment."

"When it comes to competition the price is not what is important, it's not the problem."

More Dell Avamar pricing and cost advice

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

10%

Government

Retailer

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	18
Large Enterprise	48

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

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Comparisons

Dell PowerProtect Data Manager vs Dell Avamar

Compared 38% of the time

Veeam Data Platform vs Dell Avamar

Compared 7% of the time

Rubrik vs Dell Avamar

Compared 7% of the time

Commvault Cloud vs Dell Avamar

Compared 5% of the time

Dell PowerProtect Data Domain vs Dell Avamar

Compared 4% of the time

More Dell Avamar Competitors

Veeam Data Platform vs MSP360 Backup

Compared 7% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 7% of the time

Comet Backup vs MSP360 Backup

Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 4% of the time

NinjaOne vs MSP360 Backup

Compared 4% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Dell Avamar

February 2026

Download Dell Avamar product report

Buyer's Guide

MSP360 Backup

January 2026

Download MSP360 Backup product report

Also Known As

Avamar

Cloudberry Backup

Overview

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

StratX

Buyer's Guide

Dell Avamar vs. MSP360 Backup

February 2026

Free Report: Dell Avamar vs. MSP360 Backup

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