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Dell Avamar vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
13th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (7th)
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (45th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Dell Avamar is 1.9%, down from 3.4% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Avamar1.9%
MSP360 Backup1.1%
Other97.0%
Backup and Recovery
 

Featured Reviews

SamuelThomas - PeerSpot reviewer
Consultant at Key Information Technology L.L.C.
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software delivers flexible and efficient backup and recovery options through its cyber resiliency features."
"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."
"As solution providers, we provide solutions to meet the objectives and goals of customers."
"I like that the solution integrates well with the different platforms that we have, Unix, Windows, Hyper-V and VM, as not all the solutions do that."
"The most valuable feature is the virtual backup."
"The most valuable features are image backups and file backups."
"It was very simple to deploy the solution to the client that you wanted to backup."
"The performance of Dell EMC Avamar is good."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"MSP360 Backup's most valuable feature is its backup interface."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."
"It has allowed me to implement a cost effective, highly configurable solution."
"Technical support is very good."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
 

Cons

"The reporting should be improved, as we currently have to use another tool for that purpose."
"I would like to see better integration with third-party applications and platforms."
"There are instances where backups fail on certain applications, which is an area that could be improved."
"A benefit would be support for either Azure Cool Storage or AWS Glacier."
"The interface could be more helpful for people."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"The scalability is limited right now."
"The bare-metal restores could be improved."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"The product could be more user-friendly."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface could use some updating."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The other issue is that I don't like the implementation of the SQL backup."
 

Pricing and Cost Advice

"It was very expensive before, but after integrating it with Dell EMC Avamar Data Protection suite licensing, we are getting better discounts."
"It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years."
"I rate the tool's price as a three out of ten if one means expensive and ten means it is a cheaply priced tool."
"Dell EMC needs to lower Avamar's price and add more features to stay competitive."
"It is easy to use."
"It's an expensive tool"
"The current pricing is generally satisfactory."
"This solution is less expensive than Veeam for us, although it depends on the customer because we get a great discount."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
10%
Comms Service Provider
9%
Government
7%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise18
Large Enterprise47
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What needs improvement with Dell Avamar?
It is a very good product. My only concern is that there is no tape backup. For tape backup, we have to use Dell NetWorker. They could add more features for cyber resilience and multi-cloud options...
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Also Known As

Avamar
Cloudberry Backup
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
StratX
Find out what your peers are saying about Dell Avamar vs. MSP360 Backup and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.