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Dell Avamar vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (7th)
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (43rd), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Dell Avamar is 1.9%, down from 3.1% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Avamar1.9%
MSP360 Backup1.1%
Other97.0%
Backup and Recovery
 

Featured Reviews

SamuelThomas - PeerSpot reviewer
Consultant at Key Information Technology L.L.C.
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
"The solution is very stable."
"I recommend EMC products due to their stability."
"All the features in the system are highly valuable."
"We have a lot of backups, and this tool helps us with the RMAN Backup."
"The solution's ease of use simplifies the disaster recovery processes in our company"
"The most valuable feature for me in Dell Avamar is the automation, which is good for completion."
"Avamar's source side deduplication is very strong, it can easily back up remote sites' data, and not much bandwidth is required on the Avamar side."
"I would recommend the solution; it's a very trustworthy solution."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Technical support is very good."
 

Cons

"I want to see a more user-friendly and administrator-friendly Dell Avamar. The solution also needs a better UI and dashboard."
"Like any other company, many of the support calls go to places on the other side of the world. It is sometimes difficult to understand them."
"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."
"The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items."
"The licensing model is not very flexible. Every time we upgrade our storage size, we need to upgrade the Avamar license."
"The UI is quite old. We've been using this UI since last year, and they haven't changed it. It would be better to update the UI periodically and create attractive dashboards from an administrative point of view."
"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."
"The interface could be more helpful for people."
"The interface could use some updating."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The solution's pricing is very high."
"The graphics are looking a bit old and should be updated."
"The other issue is that I don't like the implementation of the SQL backup."
"The product could be more user-friendly."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
 

Pricing and Cost Advice

"Dell EMC needs to lower Avamar's price and add more features to stay competitive."
"The cost is high."
"I'm not sure, but perhaps the pricing could be done better at the moment."
"There are licensing costs for Dell EMC Avamar and it is paid annually."
"This solution is less expensive than Veeam for us, although it depends on the customer because we get a great discount."
"Licensing fees are paid annually."
"The cost of the solution is very expensive."
"Dell Avamar is a moderately priced solution."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"We have a very good return on investment."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise18
Large Enterprise47
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What needs improvement with Dell Avamar?
It is a very good product. My only concern is that there is no tape backup. For tape backup, we have to use Dell NetWorker. They could add more features for cyber resilience and multi-cloud options...
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Also Known As

Avamar
Cloudberry Backup
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
StratX
Find out what your peers are saying about Dell Avamar vs. MSP360 Backup and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.