Dell Avamar vs MSP360 Backup comparison

Dell Technologies and MSP360 are both solutions in the Backup and Recovery category. Dell Technologies is ranked #11 with an average rating of 7.9, while MSP360 is ranked #58. Dell Technologies holds a 1.9% mindshare in BRS, compared to MSP360’s 0.9% mindshare. Additionally, 87% of Dell Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Dell Avamar

Read 90 Dell Avamar reviews

5,936 Views
5,461 Comparison Views

87% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
1,569 Comparison Views

100% willing to recommend

Dell Avamar

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and MSP360 Backup compete in the data backup solutions category. Users prefer Dell Avamar for scalability and manageability, while MSP360 Backup is chosen for cost-effectiveness and deployment options.

Features: Dell Avamar offers efficient data deduplication, strong data recovery capabilities, and comprehensive backup functionalities. MSP360 Backup provides cloud integration, a variety of supported storage options, and robust cloud compatibility.

Room for Improvement: Dell Avamar could enhance integration with non-Dell products, improve high-volume backup performance, and reduce the learning curve. MSP360 Backup needs a more intuitive setup process, better customer support, and a more efficient user onboarding experience.

Ease of Deployment and Customer Service: Dell Avamar benefits from streamlined enterprise deployment but faces critiques on post-deployment support. MSP360 Backup is praised for straightforward cloud deployment but needs better customer support.

Pricing and ROI: Dell Avamar has higher initial setup costs and ongoing expenses but offers satisfactory ROI through advanced features. MSP360 Backup is budget-friendly with competitive ROI due to flexible pricing and satisfactory performance.

To learn more, read our detailed Dell Avamar vs. MSP360 Backup Report (Updated: March 2026).

Buyer's Guide

Dell Avamar vs. MSP360 Backup

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell Avamar

Ranking in Backup and Recovery

11th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Deduplication Software (6th)

MSP360 Backup

Ranking in Backup and Recovery

58th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (7th)

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Dell Avamar is 1.9%, down from 3.5% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Dell Avamar	1.9%
MSP360 Backup	0.9%
Other	97.2%

Backup and Recovery

Featured Reviews

SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The source site replication feature is valuable."

"The setup is very easy."

"For the on-prem backup, it has all the necessary features that we require. They keep coming up with new scripts and new updates."

"The installation of the solution is easy."

"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."

"The most valuable feature is the virtual backup."

"The most valuable feature for me is the backup functionality."

"I found the most valuable features of Dell Avamar are the user-friendly interface and ease to use. Our clients have administrated this software and there is no additional training required."

More Dell Avamar pros

"The most valuable feature of MSP360 Backup is its reliability."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"MSP360 Backup's most valuable feature is its backup interface."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The solution is simple to use and easy to configure."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

More MSP360 Backup pros

Cons

"It's an expensive solution."

"We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history."

"The solution should improve its tape-connectivity features."

"The user interface still needs to have some level of improvement. It could be more user-friendly and intuitive."

"Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively."

"The challenges we do face typically revolve around aligning specific features with our accustomed tool usage."

"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."

"Avamar cannot back up Nutanix as a virtual solution."

More Dell Avamar cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The restore time could improve. When we had an issue the restore time was lengthy."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

Pricing and Cost Advice

"Dell Avamar is a moderately priced solution."

"Dell Avamar, including its virtual add-ons and cloud-based offerings, is cheaper than other solutions, but in the end, the price still depends on your use case. Price-wise, I'm rating Dell Avamar as six out of ten."

"It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years."

"Dell Avamar is free when we deploy the data protection. When we order data protection, this software is included in the hardware."

"On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it."

"It was very expensive before, but after integrating it with Dell EMC Avamar Data Protection suite licensing, we are getting better discounts."

"Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model."

"The cost of the solution is very expensive."

More Dell Avamar pricing and cost advice

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

10%

Government

Retailer

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	18
Large Enterprise	48

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

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Comparisons

Dell PowerProtect Data Manager vs Dell Avamar

Compared 34% of the time

Rubrik vs Dell Avamar

Compared 6% of the time

Veeam Data Platform vs Dell Avamar

Compared 6% of the time

Commvault Cloud vs Dell Avamar

Compared 4% of the time

Dell PowerProtect Data Domain vs Dell Avamar

Compared 3% of the time

More Dell Avamar Competitors

Veeam Data Platform vs MSP360 Backup

Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 2% of the time

Comet Backup vs MSP360 Backup

Compared 2% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Dell Avamar

March 2026

Download Dell Avamar product report

Buyer's Guide

MSP360 Backup

March 2026

Download MSP360 Backup product report

Also Known As

Avamar

Cloudberry Backup

Overview

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

StratX

Buyer's Guide

Dell Avamar vs. MSP360 Backup

March 2026

Free Report: Dell Avamar vs. MSP360 Backup

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