Both Infrascale Backup & Disaster Recovery and Dell Data Protection Advisor are effective solutions for data protection and disaster recovery. Users are happier with the pricing and support of Infrascale Backup & Disaster Recovery, whereas Dell Data Protection Advisor is noted for its superior features, making it worth the price for some users.
Features: Infrascale Backup & Disaster Recovery is praised for its consistent backup performance, rapid recovery times, and cloud integration. Dell Data Protection Advisor is valued for its comprehensive data protection, analytics capabilities, and scalability.
Room for Improvement: Users suggest Infrascale Backup & Disaster Recovery could improve with a more intuitive management console, better historical data reporting, and enhanced disaster recovery planning. Dell Data Protection Advisor users feel that its complexity could be reduced, the documentation could be more detailed, and the user interface streamlined.
Ease of Deployment and Customer Service: Infrascale Backup & Disaster Recovery is generally reported as straightforward to deploy with reliable customer service support. Dell Data Protection Advisor, while powerful, requires a more complex deployment process but also benefits from robust customer service.
Pricing and ROI: Infrascale Backup & Disaster Recovery offers more budget-friendly pricing and a quicker return on investment, making it a cost-effective choice for small to mid-sized enterprises. Dell Data Protection Advisor, despite higher setup costs, is seen as worth the investment due to its extensive features, offering better long-term ROI for larger enterprises.
From a customer perspective, this is definitely a good solution financially as it protects their privacy, and currently customers are primarily focused on data privacy.
The technical support of Dell rates a perfect 10.
For P1 incidents, they resolve issues within four hours.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
One person can manage hundreds and hundreds of endpoints without any issues.
I have worked with Dell for more than 20 years now without encountering any issues.
Dell Data Protection Advisor is really stable because we use it for all customers, with over 300 customers using Dell Data Protection Advisor.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
There are no limitations regarding scalability.
Response time is the main problem that needs addressing.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
The license model is more economical than other vendor products.
The product is satisfactory regarding pricing, setup cost, and licensing.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Dell Data Protection Advisor can integrate with VMware, physical tape library, other backup solutions, Oracle solution, and CA Arcserve, making it a comprehensive solution.
The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 0.9% |
| Dell Data Protection Advisor | 0.8% |
| Other | 98.3% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
Dell Data Protection Advisor offers centralized backup management, real-time monitoring, and predictive analytics. It enhances functionality with features like compression and deduplication, making it an effective tool for managing data protection.
Dell Data Protection Advisor is designed to streamline backup activities by providing a centralized view and comprehensive management capabilities. It supports integration with VMware and Oracle, offering IT auditing and compliance management for HIPAA, GDPR, and PCI DSS. Users benefit from over 300 stock reports, though customization requires deep SQL knowledge. Its integration with systems like Avamar, NetWorker, and Data Domain aids efficient capacity management and accurate resource billing.
What are the standout features of Dell Data Protection Advisor?Industries utilize Dell Data Protection Advisor primarily for efficient backup operations and data management. Its capabilities are crucial for those heavily reliant on systems such as VMware and Oracle, where centralized monitoring and reporting are vital for maintaining seamless operations. The advisor's alerts and capacity management features play a significant role in tackling backup-related issues efficiently.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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