

Arcserve UDP and Dell Data Protection Advisor are two prominent data protection solutions. While Dell Data Protection Advisor is often seen as superior due to its comprehensive features, Arcserve UDP is a popular choice among budget-conscious buyers due to its pricing and support.
Features: Arcserve UDP offers data deduplication, backup, and disaster recovery capabilities. Dell Data Protection Advisor provides extensive monitoring, reporting, and analytics features.
Room for Improvement: Arcserve UDP users often seek enhanced cloud integration, more intuitive reporting tools, and better user accessibility. Dell Data Protection Advisor could improve in user accessibility and simplified configuration processes, and cloud support is a notable need for Arcserve UDP.
Ease of Deployment and Customer Service: Arcserve UDP is praised for swift deployment and high-quality customer service, often noted for ease of setup. Dell Data Protection Advisor, despite its steeper learning curve, is appreciated for thorough customer support.
Pricing and ROI: Arcserve UDP is known for budget-friendly setup costs and strong ROI. Dell Data Protection Advisor, although more expensive, is considered a worthwhile investment due to advanced features and long-term benefits.
From a customer perspective, this is definitely a good solution financially as it protects their privacy, and currently customers are primarily focused on data privacy.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
The technical support of Dell rates a perfect 10.
I have worked with Dell for more than 20 years now without encountering any issues.
Dell Data Protection Advisor is really stable because we use it for all customers, with over 300 customers using Dell Data Protection Advisor.
There are no limitations regarding scalability.
Response time is the main problem that needs addressing.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
The license model is more economical than other vendor products.
The product is satisfactory regarding pricing, setup cost, and licensing.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Dell Data Protection Advisor can integrate with VMware, physical tape library, other backup solutions, Oracle solution, and CA Arcserve, making it a comprehensive solution.
The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.
| Product | Market Share (%) |
|---|---|
| Arcserve UDP | 1.2% |
| Dell Data Protection Advisor | 0.8% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
Effectively managing your data protection environment can be labor intensive and complex. It requires knowledge of backup applications, replication technologies, and the entire supporting infrastructure, yet it is critical in keeping your data secure.
With Dell Data Protection Advisor, you can automate and centralize the collection, monitoring and reporting of this data and get a single, comprehensive view of your environment, no matter where your data resides. This includes monitoring data on AWS, Microsoft Azure and Google Cloud.
With clear visibility, you can gain actionable insight and effectively manage service levels while reducing costs and complexity. You can also collect and report on that data to help other stakeholders make the best decisions for your organization.
Data Protection Advisor is available as part of Dell Data Protection Suite.
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