

Dell NetWorker and HPE Zerto Software compete in the enterprise backup and disaster recovery category. HPE Zerto appears to have the advantage due to its cutting-edge features for data protection and real-time replication across cloud environments.
Features: Dell NetWorker provides extensive support for multiple operating systems, including SAP, Oracle, and SQL. It is noted for its deduplication and scalability, making it suitable for varied IT environments. HPE Zerto Software emphasizes near-synchronous replication, offering superior disaster recovery capabilities with features like real-time ransomware detection and virtual machine protection across clouds, benefiting enterprises seeking efficient and secure solutions.
Room for Improvement: Dell NetWorker can refine its user interface and integrate better with modern cloud services, focusing on enhanced application support and documentation. HPE Zerto should work on improving Hyper-V support and simplifying its documentation and integration processes. Addressing these areas would greatly enhance user experience and system deployment flexibility for both products.
Ease of Deployment and Customer Service: Deploying Dell NetWorker can be challenging despite its strong EMC support. In some regions, customer service may not be consistent. HPE Zerto Software is praised for its ease of setup across hybrid and public cloud environments, though customer support response times could be quicker to improve overall satisfaction. Both tools provide robust support systems that occasionally vary in quality, impacting user satisfaction.
Pricing and ROI: Dell NetWorker offers mid-range pricing with complex licensing models. It is generally seen as cost-effective, although navigating its licensing structure can be challenging. HPE Zerto Software is viewed as a premium product, yet is priced competitively against similar solutions. Users experience ROI with reduced downtime and effective data recovery solutions, although Zerto’s comprehensive features may justify its higher cost compared to competitors.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
The stability of Dell NetWorker is excellent.
In terms of stability, I would say it is about 80% stable now.
Dell NetWorker is stable.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
The licensing cost is somewhat expensive.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
| Product | Mindshare (%) |
|---|---|
| HPE Zerto Software | 2.0% |
| Dell NetWorker | 1.5% |
| Other | 96.5% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 33 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 90 |
| Midsize Enterprise | 92 |
| Large Enterprise | 195 |
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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