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Dell NetWorker vs Iron Mountain Connect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
15th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Iron Mountain Connect
Ranking in Backup and Recovery
59th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.2%, down from 2.3% compared to the previous year. The mindshare of Iron Mountain Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.2%
Iron Mountain Connect0.7%
Other98.1%
Backup and Recovery
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
RB
Enterprise architect at Centrica
Good policies related to data
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From my perspective, Dell EMC NetWorker is a good solution to make backups."
"Technical support is good."
"The extensive information provided on tool properties has been very useful, specifically the information on databases."
"The valuable features are scalability, virtual environment protection, and the migration to OneCloud feature."
"The tool's most valuable feature is its ability to recover the data."
"Dell EMC NetWorker does what I need it to do, it's efficient."
"Dell EMC NetWorker is a very solid backup software with a wide spectrum of available plugins for each and every software you can back up, such as SAP, SAP S/4HANA, Oracle, and AIX, and it has a rich set of features."
"Dell NetWorker allows for extensive customization, supporting various open-source databases like PostgreSQL."
"The most valuable feature for me is the policy management capabilities"
"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."
 

Cons

"I cannot see people choosing EMC NetWorker. At the moment everybody chooses to go for Veeam and Commvault."
"Sometimes just re-installing a client can be a nightmare."
"This is a highly scalable solution, but on a larger scale, it is not very stable."
"The price could be cheaper."
"It has not improved functionality for us. At least the unsupported version we are on is difficult to administer."
"Some functionality is restricted to Data Domain."
"Regarding scalability, I am not satisfied with that option. That is the current problem as we are not so scalable."
"I am not very satisfied with the support. The interface on the Java application makes it difficult, whereas the web interface is simple to use."
"I would like to see more integration with different platforms."
"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."
 

Pricing and Cost Advice

"The price is a little on the high side, but it's reliable and provides a good service."
"It is inexpensive compared to new products."
"They are not cheap."
"Dell NetWorker has two types of licensing models."
"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."
"There is a licensing fee."
"You have to buy the deduplication software separately from the license."
"It is a relatively inexpensive product compared to one of its competitors."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
13%
Manufacturing Company
9%
Construction Company
7%
Construction Company
14%
Retailer
12%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
No data available
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
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Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
University of La Verne
Find out what your peers are saying about Dell NetWorker vs. Iron Mountain Connect and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.