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Dell NetWorker pros and cons

3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Dell NetWorker is highly regarded for its swift tech support and overall stability, making it a reliable choice for data backup and recovery.
The integration with Data Domain ensures seamless data transfer and enhances backup efficiency, which is especially beneficial in a VMware environment.
Its backup capabilities, including the ability to handle extensive data sets quickly and effectively, are commendable, providing robust recovery solutions.
The scalability of Dell NetWorker stands out, offering customization and support for various open-source databases and diverse systems like Oracle and SQL.
Dell NetWorker excels in minimizing downtime through features like deduplication, which optimizes storage and enhances overall operational efficiency.

CONS

Security features and encryption capabilities in Dell NetWorker are inadequate and need enhancement to protect against vulnerabilities.
Scalability limitations present issues, especially when considering its integration with other environments.
Technical support for Dell NetWorker is slow; users express dissatisfaction with the time taken to resolve issues.
The licensing process associated with Dell NetWorker is complex and challenging to understand.
Initial configuration and setup are overly complex, requiring extensive documentation reading and causing integration challenges with other systems.
 

Dell NetWorker Pros review quotes

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Oct 30, 2025
The most useful features of Dell NetWorker for me are its support for all platforms, allowing me to take backups of Oracle, SQL, and AS/400, so it is flexible.
ErmiasGirma - PeerSpot reviewer
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
Dec 10, 2024
Dell NetWorker allows for extensive customization, supporting various open-source databases like PostgreSQL.
HA
System Engineer at NCCPL
Apr 3, 2025
Stability and the ease of taking backups are the biggest benefits of Dell NetWorker.
Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
AamirIlyas - PeerSpot reviewer
Solution Architect at Apollo Telecom
Dec 18, 2024
It integrates well with Dell's Data Domain as a backup storage solution.
Shrikant Teggi - PeerSpot reviewer
Sr. Area Technical Manager at tata elxsi
Apr 3, 2025
Dell NetWorker is easy to install, configure, and operate.
Derrick Brockel - PeerSpot reviewer
Senior Manager of Operations at a comms service provider with 10,001+ employees
Jan 3, 2024
Anybody could drive the GUI.
SK
Program Manager at ITC
Oct 14, 2024
The compression ratio is very flexible for designing all the required policies for backup.
MostafaSoudy - PeerSpot reviewer
Backup Team Head at Commercial International Bank
Nov 6, 2023
The standout feature of Dell NetWorker is its expertise in handling our VMware environment.
MM
Assistant Vice President at a financial services firm with 1,001-5,000 employees
Oct 18, 2024
Taking backups is faster.
reviewer1984581 - PeerSpot reviewer
Senior Systems Administrator at a non-profit with 1,001-5,000 employees
Jun 15, 2023
The initial setup is very easy. It's incredibly fast.
 

Dell NetWorker Cons review quotes

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Oct 30, 2025
It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user.
ErmiasGirma - PeerSpot reviewer
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
Dec 10, 2024
I am not very satisfied with the support.
HA
System Engineer at NCCPL
Apr 3, 2025
The installation process should be improved as it is complicated. To connect to a server, it's necessary to install a client on the server, which is challenging.
Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
AamirIlyas - PeerSpot reviewer
Solution Architect at Apollo Telecom
Dec 18, 2024
The graphical user interface (GUI) of NetWorker needs improvement.
Shrikant Teggi - PeerSpot reviewer
Sr. Area Technical Manager at tata elxsi
Apr 3, 2025
The licensing cost is somewhat expensive.
Derrick Brockel - PeerSpot reviewer
Senior Manager of Operations at a comms service provider with 10,001+ employees
Jan 3, 2024
The product should provide integration with AWS.
SK
Program Manager at ITC
Oct 14, 2024
In some cases, solutions are not found in one method of call and it escalates to many levels until an experienced person can join to resolve the issue.
MostafaSoudy - PeerSpot reviewer
Backup Team Head at Commercial International Bank
Nov 6, 2023
The stability of the NMC could use some attention, as it tends to be a bit shaky during jobs and other operations.
MM
Assistant Vice President at a financial services firm with 1,001-5,000 employees
Oct 18, 2024
Management of the software is a little bit hazy and not easy.
reviewer1984581 - PeerSpot reviewer
Senior Systems Administrator at a non-profit with 1,001-5,000 employees
Jun 15, 2023
Since the product is not on the front banner of Dell, the support may not be the best.